Brooklyn Trading Ltd state 'Orders are processed & shipped fast' I ordered 5 packs of tiles 2 weeks ago and they have finally arrived. After my 2 requests asking where they were there delayed rep... See more
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Purchased some welly boots which were described as 'high quality luxury' wellies. Within 4 uses started leaking. Were 31 days old just they refused to refund or replace them as all their products only... See more
Company replied
Bunch of cowboys. Would not refund the difference in price of an item which was yet to arrive but was cheaper on amazon. Then said delivery had been lost, ye right! Was a gift for my 4 year old d... See more
Great deals at crazy prices, together with easy to use ordering via their site, plus up to date emails of about your orders with quick delivery & reasonable postal costs all in all you can`t ask for m... See more
Company replied
Company details
Information provided by various external sources
Make sure you are fully kitted out with DIY supplies by shopping online at Brooklyn Trading. Get everything you could need to be a DIY expert!
Contact info
United Kingdom
- sales@brooklyntrading.co.uk
- www.brooklyntrading.co.uk
2.5
Poor
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Huge choice and fast delivery
Huge choice and fast delivery!
I ordered some collar, harness and lead sets for our new puppy. I was impressed with the wide choice, great quality and very competitive pricing! I will definitely be recommending to friends! ⭐️⭐️⭐️⭐️⭐️
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Jacqui,
We are glad to hear that you are happy with the goods and prices, thank you for your wonderful feedback.
Kind Regards
Olympia
Great prices and quick delivery
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for the kind feedback.
Kind Regards
Olympia
Order not received.
Unfortunately I have yet to receive my order. Apparently the goods were damaged so were not delivered. I have reported this to the company and I am awaiting their comments.
They failed to contact me nor to my knowledge have they dispatched a replacement order.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Jackie,
Thank you for your feedback and I apologise for the inconvenience that this caused. I am sorry to hear that the item has been damaged in transit, we have investigated this with our carriers as they had failed to inform us on this occasion. We have now resolved the issue and confirmed directly by email. If you do wish to discuss this matter please email sales@brooklyntrading.co.uk.
Kind Regards
Suzanne
Brooklyn Trading Ltd
quick delivery extremely well packaged …
quick delivery extremely well packaged good's and very good price on good's
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Leah,
Thank you for the fantastic feedback, glad to hear you are happy with our service and prices.
Kind Regards
Olympia
Reply from Brooklyn Trading Ltd
Thank you for your feedback Zafer, We will pass on your comments regarding the delivery.
Kind Regards
Suzanne
Excellent service
Excellent service. Very surprised at the cost of the dulux wallpaper that I bought, excellent value. Many thanks.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for your feedback on our service and products.
Kind Regards
Suzanne
Asked for a review far too early
Sent the wrong tracking details in an email.
Didn't give an expected delivery window on the website (by this I mean 1 day? 7 weeks?)
Asked for a review before the items could realistically have arrived so no idea what the quality is
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi,
I am very sorry that you were dissatisfied with our service on this occasion. I can assure you that your order was sent via Hermes and the tracking number provided in the dispatch email was correct. Having checked our system we can see the goods were delivered within 2 days of dispatch. If you wish to discuss this matter further please email sales@brooklyntrading.co.uk
Kind Regards,
Suzanne
Reply from Brooklyn Trading Ltd
We are pleased to hear that you are happy with our service,
Thank you, Alasdair for the feedback.
Kind Regards
Suzanne
Excellent service and best pricing …
Excellent service and best pricing available
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi David,
Thank you for your kind feedback.
Kind Regards
Suzanne
Received ordered items quickly.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi William,
Thank you for your great feedback.
Kind Regards
Suzanne
Reply from Brooklyn Trading Ltd
Hi Liz,
We are glad to hear that you are happy with the goods ordered.
Kind Regards
Suzanne
I am very happy with my order and your …
I am very happy with my order and your service.thank you
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Barbara,
Thank you for the great feedback on our service.
Kind Regards
Suzanne
Excellent!
Quick delivery and product packaged well. Would recommend this company and use again.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
We are glad to hear that you are pleased with our goods and service,
Thank you for the feedback.
Kind Regards
Suzanne
Goods came well packed and on time.
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thanks for the great feedback Keith,
Kind Regards,
Olympia.
Everything went smoothly!
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for your lovely feedback,
Kind Regards,
Olympia.
Excellent service and prices also they …
Excellent service and prices also they have some really big name products will definitely use again
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Peter,
We are glad to hear you are happy with our service,
Thank you for your great feedback,
Kind Regards,
Olympia.
Excellent service and a very quick …
Excellent service and a very quick delivery also kept up to date with order every step of the way
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Paul,
We are glad to hear that you are happy with our quick delivery we offer,
We hope to see you shop with us again,
Kind Regards,
Olympia.
Reply from Brooklyn Trading Ltd
Thank you for the wonderful feedback,
Kind Regards
Suzanne
Excellent service and products
Excellent service and products - would recommend
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for the great feedback and recommendation.
Kind Regards
Suzanne
The package came quicker than I …
The package came quicker than I expected and in perfect condition. Will recommend Brooklyn Trading Ltd to anyone
16 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
We are glad to hear that you are happy with our quick delivery we offer, Genevieve.
We look forward to you shopping with us again.
Kind Regards
Suzanne
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