Brooklyn Trading Ltd state 'Orders are processed & shipped fast' I ordered 5 packs of tiles 2 weeks ago and they have finally arrived. After my 2 requests asking where they were there delayed rep... See more
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Purchased some welly boots which were described as 'high quality luxury' wellies. Within 4 uses started leaking. Were 31 days old just they refused to refund or replace them as all their products only... See more
Company replied
Bunch of cowboys. Would not refund the difference in price of an item which was yet to arrive but was cheaper on amazon. Then said delivery had been lost, ye right! Was a gift for my 4 year old d... See more
Great deals at crazy prices, together with easy to use ordering via their site, plus up to date emails of about your orders with quick delivery & reasonable postal costs all in all you can`t ask for m... See more
Company replied
Company details
Information provided by various external sources
Make sure you are fully kitted out with DIY supplies by shopping online at Brooklyn Trading. Get everything you could need to be a DIY expert!
Contact info
United Kingdom
- sales@brooklyntrading.co.uk
- www.brooklyntrading.co.uk
2.5
Poor
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast delivery but packaging was ripped
Fast delivery but packaging was ripped. Product didn't appear to be damaged.
22 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for your feedback, we will take your comments on board.
Kind Regards
Olympia
Good communication and fast delivery.
21 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for the great feedback,
Kind Regards
Olympia
Highly recommend this supplier
After searching for quite some time for a large chrome radiator, was pleased to find one that fitted our needs and really well priced. The radiator arrived 2 days later well packaged and we absolutely love it. It looks fantastic in our hallway. Would definitely recommend
21 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Gillian,
We are happy to hear that you are pleased with the goods and delivery service,
We look forward to dealing with you in the future.
Kind Regards
Olympia
Fast delivery
Fast delivery. Smoke Alarms installed and seem to be working fine. Unbelievable price. Many thanks..
20 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi John,
Thank you for your great feedback, we are glad to hear that you are happy with your purchase.
Kind Regards
Olympia
Excellent products and always good for …
Excellent products and always good for a deal. I'll be back for sure! Thanks guys.
20 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
We are happy to hear that you are pleased with the goods and delivery service,
We look forward to dealing with you in the future.
Kind Regards
Suzanne
Be cautious
Order was delivered with part of it incorrect. This is not acceptable and has not been corrected quickly enough. I have no idea when the correct item to complete the order will be delivered.
Update- I have now found the replacement pack was damaged in transit - which no-one contacted me about. I have had to complained, cancelled the order and am now awaiting a full refund.
19 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Angela,
Thank you for your feedback and I apologise that part of your order was received incorrectly. I have looked into this and have located where and how the problem occurred and have updated our systems to stop this from happening in the future.
If you do wish to discuss this matter further or require additional information please don’t hesitate to email us at sales@brooklyntrading.co.uk
Kind Regards
Suzanne
Brooklyn Trading Ltd
Great prices
Great prices, and item delivered as described and in the stated timeframe.
19 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Ashlie
Thank you for the wonderful feedback,
Kind Regards
Suzanne
Excellent product at an excellent price
19 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
HI Michael,
We are glad to hear that you are happy with the products and service we offer.
Kind Regards
Olympia
Great service and prices
19 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for the great feedback Juliet
Kind Regards
Suzanne
Very speedy service and superb price
Very speedy service and superb price! What more could you want!
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Kathryn,
We are pleased to know you are satisfied with our items and prices.
Kind Regards
Suzanne
Reply from Brooklyn Trading Ltd
Hi Peter
Thank you for the great feedback
Kind Regards
Olympia
very good value for money
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Thank you for the wonderful feedback,
Kind Regards
Olympia
Hearth and Back Panel Set
First order for Mdf hearth and back panel set was out of stock, so upgraded to Roman Stone hearth and back panel. Great looking and good quality, very solid (glad I upgraded) much better value for just £20 extra. Very helpful staff on customer support also. I would deal with this company again in the future.
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Cindy,
We are glad to hear that you are happy with your purchase and the service we offer,
Thanks for your lovely feedback,
Kind Regards
Olympia
The service and product are second to …
The service and product are second to none .
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
We are pleased to hear that you are satisfied with your purchase Ian,
Thank you for your generous feedback,
Kind Regards
Suzanne
Fast delivery,good product,thanks.
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Michael
We are pleased to hear that you are satisfied with your purchase, thank you for your feedback.
Kind Regards
Suzanne
Arrived within a couple of days
Arrived within a couple of days, well packaged and it looks to be just what we want to match up with our existing plaster coving and at a good price too. Thank you
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Joan
Thank you for your feedback,
We are glad to hear that you are happy with your purchase.
Kind Regards
Suzanne
Ordered a selection of drill bits
Ordered a selection of drill bits , 4 out of 5 boxes were perfect but one had obviously been exposed to water and inside the plastic box was still wet . Drill bits had rusted inside , couldnt be bothered to return for £3 worth of goods and probably still good value for the overall cost and their delivery charge was reasonable too .
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi David,
Thank you for your feedback,
We are always looking into ways to improve aspects of our service and we will take your comments on board.
Kind Regards
Suzanne
Reply from Brooklyn Trading Ltd
Thank you for the great feedback Barry,
Kind Regards
Olympia
Great product great price quick …
Great product great price quick delivery perfect!
18 May 2017
Unprompted review
Reply from Brooklyn Trading Ltd
Hi Barry,
Thank you for your great feedback
Kind Regards
Olympia
Reply from Brooklyn Trading Ltd
Thank you for your lovely feedback Josephine,
Kind Regards
Olympia
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