Britishbins Reviews 1,493

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

£16.20 shipping charge for two bin locks that'll fit in a jiffy bag when this company delivers a 140L wheelie bin which costs exactly the same to buy, for free? I hope this business model makes sen... See more

Rated 3 out of 5 stars

By and large my order for a water butt and a wheelie bin went to plan, order process was straight forward and delivery was as promised. The only thing that was not up to standard was some cosmetic dam... See more

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Rated 3 out of 5 stars

Good service, prompt delivery, pleased with the bin although one part at the top is badly scratched, I appreciate that this would happen in times to come but not from a new bin. All together I am plea... See more

Rated 1 out of 5 stars

Not good at all, took my money and then advised a long delivery date. I have requested a refund and sent two email with no reply, JUST TELL THE TRUTH ABOUT YOUR STOCK LEVELS

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2.2

Poor

TrustScore 2 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ridiculous shipping policy

£16.20 shipping charge for two bin locks that'll fit in a jiffy bag when this company delivers a 140L wheelie bin which costs exactly the same to buy, for free?

I hope this business model makes sense to someone ... just not me.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is first class

BritishBins are the only company I could find who supply a particular wheelie bin strap.
I would like to thank Terry Goulbourne for helping me with the order. He was patient, helpful and professional. The bin straps arrived in superfast time. I highly recommend BritishBins. Top class customer service.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Having suffered the same fate as reviewer CU, after waiting for weeks and having no response to emails or phone calls regarding a bin ordered from a supplier elsewhere, I rang this company who assured me I would get my order within a few days. True to their word the bin arrived within 3 days and progress throughout was perfect. Totally recommend this company.

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased!

So happy! I originally ordered a bin from another company after a month of waiting for my bin, numerous emails and trying to contact them via the phone, I gave up! Asked for my money back as they still couldn’t tell me when my bin would be dispatched.
Anyway, I ordered from British bins on a Tuesday evening and my new bin arrived on the Friday morning. It’s perfect thank you! Delivery was excellent and product is really good!

12 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Easy to use website with lots of helpful information. I bought a 140 litre bin in blue, for normal household rubbish. Good communication, arrived quickly especially considering the current circumstances, and easy social-distanced delivery. Very happy with my new bin!

22 June 2020
Unprompted review
Rated 5 out of 5 stars

Bought a 120L wheelie bin here in April…

Bought a 120L wheelie bin here in April 2020, delivered really quickly despite the pandemic, communication was great and it is a really sturdy well made article. And it was even on sale! So great price.Highly recommended

7 June 2020
Unprompted review
Rated 1 out of 5 stars

Not good at all

Not good at all, took my money and then advised a long delivery date. I have requested a refund and sent two email with no reply, JUST TELL THE TRUTH ABOUT YOUR STOCK LEVELS

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Bins but not rubbish

The whole process from buying from British bins was great
The bin arrived quickly, far quicker than I expected, it is a good bin well
Made, and robust, and good for the job I needed it for.
Don't be afraid to buy from this company

14 July 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered some Mini bin replacement scent pods and received them within 2 day's of my order being submitted ( i ordered on a Sunday )

Great service and will definitely use Britishbins again

12 July 2016
Unprompted review
Rated 5 out of 5 stars

Bin Purchase & Ealing Council

In June 2016 Ealing Council imposed wheelie bins on everyone in the area (there was no choice about it). And like many in the area I decided the new bins were far too big and ugly, and generally made the area look disreputable. For which reason I decided to pay myself for a smaller less obtrusive recycling bin, which I bought from BritishBins, who I have to say were excellent both in explaining what was available, how to order, and in quick delivery. So I'm entirely happy with BritishBins, but very unhappy with Ealing Council for yet again simply imposing things on the residents who I think should get a better and more coopertaive understanding service given the amount we all pay for Council Tax and other local services.

7 July 2016
Unprompted review
Rated 5 out of 5 stars

Great bin

Really pleased with the price and quality of our bins. We ordered one and were so pleased we ordered a second one.

7 July 2016
Unprompted review
Rated 5 out of 5 stars

Great dustbins

I have purchased the smaller red and yellow bins from the site and love them. They are very practical if you don't want big bins as an eye sore. The smaller versions look great.

Delivered very promptly I would highly recommend this company.

7 July 2016
Unprompted review
Rated 5 out of 5 stars

Small order

,My friend recommended the company to me and I was just as impressed as he was; although just a small order, it was efficiently dealt with and beautifully packaged for delivery would certainly recommend.

7 July 2016
Unprompted review
Rated 4 out of 5 stars

Quick delivery

Bin was delivered quickly and left where I asked. Bin lid is dented but still closes so it's ok. Apart from that, bin is good quality and sturdy.

6 July 2016
Unprompted review

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