These guys are the best. We bought a cork floor for our kitchen in the summer and are super pleased with it. We bought a different product this Christmas for our bathroom which didnt live up to our ex... See more
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Company details
Written by the company
Online shop for wallpapers and floor coverings
Contact info
130 High Street , SN8 1 LZ, Marlbourough, United Kingdom
- 01264980370
- info@bricoflor.co.uk
- www.bricoflor.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 48 hours
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Ordering and delivery of cork floor…
Ordering and delivery of cork floor tiles was easy and efficient and the delivery driver was friendly and helpful.
I was pleased to be able to get cream cork flooring. The only downside is that it was not clear what size of tile adhesive was available and so I decided to source that elsewhere.
Happy with the service
Very helpful answers to questions when…
Very helpful answers to questions when I spoke to Marlborough office. Very speedy delivery of order. However ordering goods was a problem because it took three days before my bank details were recognised and I was able to pay for the order
Great at communicating and offering me…
Great at communicating and offering me either a replacement or refund if I didn't want to wait for new stock.
Arrived on time.
And my carpet tiles are amazing
Thank you
My order arrived a week after ordering…
My order arrived a week after ordering which was much quicker than I had anticipated.
I highly recommend Bricoflor for their…
I highly recommend Bricoflor for their quality products and impeccable customer service. My buying experiences have always been excellent.
The wallpaper I ordered from Bricoflor…
The wallpaper I ordered from Bricoflor has given my bedroom a whole new look. The quality is top notch!
Top customer service at Bricoflor
Top customer service at Bricoflor! They were very understanding when I had to change my order at the last minute.
The quality of the carpet tiles I…
The quality of the carpet tiles I ordered was truly amazing. They have completely transformed our living room.
The cork flooring I ordered are perfect…
The cork flooring I ordered are perfect for our house. Quick installation and impeccable results.
The quality of the wallpaper I bought…
The quality of the wallpaper I bought from Bricoflor is excellent. The patterns are clean and original.
Bricoflor's customer service is really…
Bricoflor's customer service is really friendly and responsive. They answered all my questions with kindness and professionalism.
I was impressed by the speed of…
I was impressed by the speed of delivery of my wallpaper. Ordered one day, delivered 3 days later!
We ordered click LVT for our bathroom
We ordered click LVT for our bathroom, and they're really great! Easy to install and great quality.
Bricoflor's delivery times are really…
Bricoflor's delivery times are really top notch. I received my order ahead of scheduler!
Gorgeous Cork flooring
Speedy delivery, gorgeous Cork flooring for our bathroom, good advice on site.
Amazing
Amazing, the customer service and support I received was brilliant, I didn’t expect it.
The lady dealt with everything over the phone and via email, was very understanding.
It was the delivery company’s fault.
This 1star rating is for the delivery…
This 1star rating is for the delivery service to UK. It’s been a while since we have place an order with assumption of standard delivery time as mentioned on website. It’s more than 10days and a parcel is still showing at the UPS warehouses with absolutely no signs of delivery date. Very disappointing,
Amazing Service and Product
Can't recommend this company more. Great service and so helpful and knowledgable on the phone. Really quick delivery and beautiful product.
Customer care just don't care!!
To be honest if you could give no stars I would have, ordered 11th April a small amount of carpet tiles, told 7 working days for delivery, had heard nothing and was still showing as pending on the 19th, so I rang and at that point was informed they were having trouble with deliveries to UK, I should have been informed of this staright away not just left in the dark, checked the account on the 22/04/2023 still showing as pending, rang again and was told it was on its way, but I said not showing that on the account so please send me tracking while am on the phone, the lady did this and it showed the prduct was not ordered until the 19th!!! I then said to her you just need to keep in touch with your customers and let them know what is happening as you reviews are bad and she hung up on me, how rude you just can't help some people and at no point was i shi**y or rude to her, keep away from this company they don't deserve to be in business, they have no clue about customer care cos they just dont care. I may get my order by the end of this week possibly!! Just so you know they are just an office have no stock in the UK everything is ordered from different countries once you palce your order and pay, so they have no control over delivery times!!
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