Brick Borrow Reviews 567

Couldn’t recommend Brick Borrow more!

There were lots of sets my son and I wanted to build but we have limited space where we live, so this company is the most fantastic thing. We have now gone through our hero apprenticeship and are allowed the bigger sets!

Sometimes there are bits missing but they are brilliant in sending them out or if it doesn’t affect the build you can let them know when you send it back.

Can’t wait for our next build!

Amazingly easy to order and receive! Been wanting to do this set for a while and we can’t keep buying LEGO as we have no storage for it! Can’t wait to do the other sets! Thank you

They have nearly every lego set existing (so many many choices!) and the staff seem helpful and friendly 😊. I've only subscribed recently but so far I've had a great experience with them. Fast delivery too when they post the set you choose.

As much as I enjoyed getting this subscription each month I was very disappointed when I was half way through each build and there was pieces missing. This happened on three occasions so it just wasn't a one off. I even gave the company a chance by keeping my subscription but all I was offered was free delivery which wasn't really appreciate considering I was spending over £30 a month on my subscription.

I really do wish they would do better by making sure all the Lego parts where in the box and checked which obviously wasn't because all the boxes I received the Lego parts where still together.

It's a very good idea and maybe I will try again in the future but at the moment I'm very disappointed in the amount of money I have spent on subscriptions to be only offered free delivery as an apology.

Absolutely love brick borrow I have just done my first set the Lego arrived quickly after picking the set I was halfway building when I noticed 1 piece missing and after emailing them was sent the piece within 24 hours which I was really impressed with.

I have now today returned the set, I think there is improvements to be made for example disassembly is really difficult for me as I have a disability and Lego is like glue. So I brought myself a Lego removal tool for a few pounds from Amazon which made everything so much easier, I would like to see brick borrow provide this for accessibility.

Overall though I love brick borrow and looking forward to my next set.

Simple and such a good idea! Really enjoying Brick Borrow!

I received a membership to Brick Borrow as a gift and was genuinely excited by the concept. On paper, it sounds brilliant — borrow expensive LEGO sets, build them, return them, and try another. Unfortunately, the reality has been very disappointing.

The main issue is availability. Nearly all of the major and most desirable sets are constantly out of stock, and it often feels like over 90% of the catalogue is unavailable at any given time. It gives the impression that they may only have one copy of many sets, which simply isn’t enough to support a membership service like this.

There is also no proper way to reserve sets, so you’re left repeatedly checking the website and hoping something becomes available. That quickly takes the fun out of what should be an exciting service.

It’s a fantastic idea in theory, but in practice it doesn’t seem to have enough stock to make the model work effectively. A real shame, as it could be excellent with better availability and a fair reservation system.
AMENDMENT
I owe brick borrow an apology, I was incorrect with my facts. Let me be more precise. My main interest is lego technic however I would also love to borrow the titanic and also the melenium falcon. But tonight is 3rd of May. I have looked at the lego technic sets. I believe that there are 77 sets out of which only 15 ( and they are the small sets) are available which means only 19.5% is available. I know im being very grumpy but this sounds great on the surface but only the none desirable sets seem to be available. Maybe some investment needs to be put in place so that you can have multiples of each set. Great idea in practices doesn't seem to be working at least for me

I've been subscribed to brick borrow for over a year now and I've found their customer service to be excellent. Helping with missing pieces, pieces I forgot to send back, lost shipping labels.

Amazing choice of sets and customer service responses are always so quick and attentive, highly recommend! My 12yr old loves it! He looks forward his set each week 🫶🏼

Simple way to enjoy Lego without the need to spend huge amounts on sets that once build will sit and gather dust. The variety available changes regularly and you can take your time building and returning. Communication within the company is great and they are always polite and helpful.

I’m returning the Dalmatian dog build. Fifteen missing pieces so far and now on page four of the last book and there’s so many more bits missing I can’t go on. I appreciate one or two bits can be missed when sets are checked but this clearly has not been checked at all. Something that should be relaxing has become very frustrating and exhausting searching for pieces that are not there. Emailing you about it but with so many missing bits and not wasting my time reporting each one. Very disappointing

I honestly can’t recommend Brick Borrow enough. Being housebound due to my health has been incredibly challenging, but their product has made such a huge difference in my day-to-day life. It’s given me a sense of normality and something to genuinely enjoy, which I didn’t expect to find so easily.

What really stands out, though, is their support team — absolutely brilliant. They’re responsive, kind, and genuinely care about helping you get the most out of the experience. It’s rare to come across that level of service these days.

All in all, it’s been an absolute game-changer for me — easily one of the best things I’ve come across in a long time. Couldn’t be happier!

I think this is a brilliant idea however unsure with the current execution. Once finding out about the company I paid for a years gift for my sister, who I must say has really been enjoying completing these monthly. However almost every set has had missing pieces, often integral pieces making the full functionality of the final build void. I do understand that it is inevitable for these things to happen now and then but should not be happening consistently every month. Yes the company offers to send the missing bits but taking that option would then be waiting an additional week with the same set effectively wasting what could’ve been a fresh rental.
As well as this she is never able to rent the sets she wants (hero sets) as these are always out of stock. Again I understand this is inevitable but perhaps the company should not advertise these as much as they do on their site if they have such limited stock available.
All in all this is a great idea but I fully regret spending out for years subscription to what feels like a company who hasn’t quite got it all figured out yet.

I am a 49 year old woman who loves to make Lego but I don’t want it all over my house 😜 I love Brick Borrow I can make it, break it, send it back and then get a new one ! It’s such a brilliant idea 💡

I've been with Brick Borrow for 12 months now and it has been a great experience. I truly feel that I have had great value for money as I love lego but don't have the space to store the sets. Customer Service is exceptional and they always answer quickly. I would highly recommend them if you love lego

Such a great idea and having a fantastic experience so far so much so that I am upgrading my subscription half way through the year. Customer service is fantastic I haven’t had to wait longer than an hour for a response to any email sent and the communication is always friendly and helpful. As for the LEGO sets themselves it’s a fantastic concept if you’re a LEGO lover and either can’t afford endless sets worth hundreds of pounds or simply don’t have the storage space, or both! You can build a variety of sets you might not otherwise buy and the delivery and return delivery instructions are so simple to follow. All in all great value, great service, great concept and couldn’t recommend it highly enough

Such a great idea, brilliant sets and wonderful customer service. You can even suspend your subscription if you're not using the service but you don't want to cancel.

Highly recommend if you love lego and can't afford it/don't have space for it.

I love this concept and the service is always great! I always get a quick response to any contact I make.
The nature of this service sometimes means missing pieces, but they always arrive so quickly once I have reported this.
I would 100% recommend this to any LEGO lover running out of space to store or display! I now get to build any set that maybe I wouldn’t usually consider buying!
Great job BrickBorrow!

Have had some great sets from Brick Borrow, after only a couple of months! Can't wait to build some of their bigger sets soon. Excellent customer service too!