Great communications and friendly service! Thank you for providing such a professional service for our purchase of our lovely new home!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ease the stress of moving. Mike and his team brought years of experience to smooth out a lot of bumps that occurred when recently selling our home. We loved the fact that Brian Thomas are a small fami... See more
Brianthomas team (Mike, Paul, Sue and Sherry) thank you to you all. We are now the proud owners of the perfect home in a beautiful neighbourhood. We are so thrilled and cannot wait to add personal... See more
Company replied
We received what felt like a very personal service in what at times was a difficult sale because of unfortunate circumstances. We never felt pressurised when we encountered delays and when we took adv... See more
Company details
Written by the company
Are you looking to buy, sell, rent or let a property? If so, then you have certainly come to the right place. Brian Thomas Estate Agents are an independent estate agency specialising in residential sales, lettings and property management in Chadwell Heath, Dagenham, Goodmayes, Ilford and Romford. Established in 1980 Brian Thomas Estate Agents have over 100 years of combined experience in the local property market enabling us to offer expert advice and tips to both private and corporate customers.
Contact info
1124 High Road, RM6 4AH, Chadwell Heath, United Kingdom
- 020 8590 3553
- info@brianthomasestates.com
- www.brianthomasestates.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An anxious time made bearable..
A personal friendly but professional relationship developed, nothing was to much trouble.
Messages were passed on, call backs were received as promised.
The pre-sales guidance & advice was very useful.
Although moving home is always going to be stressful the staff particularly Mike who headed up our sale, made it as less stressful as possible, by way of us knowing that everything was under control.
Job done
Mike and the team at Brian Thomas Estate Agents, Chadwell Heath managed to sell our house in a difficult market. We are grateful to them for their efforts.
Excellent Estate agents
Mike and all the team were excellent from start to finish. From the moment we met Mike we found him extremely friendly and knowledgable as well as trustworthy. Mike and the whole team were always easily contactable and really assisted us when we ran in to issues with other parties involved in our sale. 5 stars!
Really helpful local estate agents
over the whole process they have been friendly and approachable
Brian Thomas Estate Agents House Sale
I used Brian Thomas Estate Agents to sell a property recently. The service provided was efficient and Mike was very helpful throughout the process. When I sought an update, it was provided and the process went smoothly. The sale was not complex with several chain involved but I am grateful for the expertise and knowledge provided. JSS
Highly Recommend
From start to finish they were all so professional and supported and helped me with everything regarding the house move to make it a little bit less stressful. There was never a problem too big.
Couldn’t recommend Brian Thomas enough. Thank you .
From Diane Crowley
Kenneth Road Chadwell Heath house sale
We experienced a thoroughly professional service from day one of our transaction.Enquiries were dealt with promptly with accurate results.What is traditionally a stressful process was eased by the thoughtful staff whereby I would highly recommend the services that Brian Thomas offer.
Special thanks to Mike Driver for his diligence and drive to get our sale through on time.
Staff friendly and helpful especially…
Staff friendly and helpful especially Paul and Mike who kept me informed and responded quickly for updates.

Reply from Brian Thomas Estate Agents
THANK YOU
I recently completed the sale of my property through Brian Thomas of Chadwell Heath. . Mike Driver was very professional, gave me honest advice, accompanied all viewings and kept me informed throughout the transaction. Mike and his assistants, Sue and Cherie, were always polite and upbeat and made the experience much less stressful. HIGHLY RECOMMENDED.

Reply from Brian Thomas Estate Agents
My situation was quite difficult as I…
My situation was quite difficult as I was selling my house in Dagenham while living abroad. What with different time zones and the like, the staff @ Brian Thomas were always courteous and professional. I would like to give my thanks to Mike Driver who was always on hand to help and Sherry Macaree who helped me when It was near completion and getting difficult.
I would highly recommend Brian Thomas
Terry Neeson

Reply from Brian Thomas Estate Agents
Moving house
When we moved last year Mike sold our house, handled the viewings and negotiations and basically made the whole experience much less stressful. The service was excellent, we were kept informed at every stage and I would highly recommend this company

Reply from Brian Thomas Estate Agents
Selling a two bed house in Dagenham with Brian Thomas
Mike Driver was a kind and helpful agent. He marketed my sister's property energetically, and came up with a good range of offers. He checked out the credential of the prospective buyers, and advised us without pushing us towards any individual. He recommended a good solicitor, and helped us with the clearance of the house.
The sale took longer than we had hoped, and we were surprised when, very late in the process, our buyer asked for a substantial reduction in the price. We negotiated a lower reduction and after that, the sale proceeded smoothly to a conclusion.
A further surprise was to find, when the documents were exchanged, that the buyers were actually listed a a letting company, as we had thought we were selling to a young first time buying couple. Our agent told us he had not initially been aware of that.

Reply from Brian Thomas Estate Agents
I did have incredible experience with…
I did have incredible experience with Manager Mike Driver. He is very honest and extremely helpful throughout the whole process as property was in Probate. I will recommend him for anyone. Also, Susan was very helpful who helped all my phone query.

Reply from Brian Thomas Estate Agents
Sale of property
We recently sold a property through Brian Thomas, this became quite a lengthy process, but thanks to Brian Thomas, particularly Mike Driver who handled the sale, we had very professional and friendly help.
He & the team were always helpful, chasing issues & always keeping us updated, we would certainly recommend their services.

Reply from Brian Thomas Estate Agents
Brilliant experience with Brian Thomas Estate Agents
Mike Driver at Brian Thomas sold our property very quickly. His professionalism, experience and prediction of the market meant maximising on the number of viewings we received and ensuring that we received multiple great offers. Our situation as sellers wasn't the most straightforward but with all of the hurdles we faced, that were beyond our control, Mike assisted, chased at every step of the way and kept us informed throughout the process. I would definitely recommend Brian Thomas. Their rates are competitive too.

Reply from Brian Thomas Estate Agents
As I've never sold a property before…
As I've never sold a property before this was very difficult but Mike Diver was incredibly helpful he took the time to explain every stage of the process. His prompt replies to phone calls and emails was very helpful. If I'm ever in the same situation again I will definitely call Mike. I would just like to thank him for everything he done especially in the difficult situation we was in. I would also recommend him to other's.

Reply from Brian Thomas Estate Agents
House sale with Brian Thomas
We had a really great experience selling our house with Brian Thomas. Everything was handled very professionaly and we were always informed of any updates throughout the whole process.
Pleasure doing business with Mike and…
Pleasure doing business with Mike and Paul. Both were very professional and service was excellent. Highly recommend Brian Thomas Chadwell Heath. Thank you.
Fantastic service
Fantastic service, went out of their way to help and get the job done. Mike is an asset to the company and I couldn't recommend him and Brian Thomas highly enough!
Great people at Chadwell Heath branch
Made an offer on property a year ago which was accepted but was pulled from the market soon after as seller circumstances had changed and needed to stay put. I ask Mike If he could let me know if and when its back on the market. 9 Months later I get that call. I'm now living in that property, appreciate that callback and will always be grateful for that. Cheers Mike and all at Brian Thomas Chadwell Heath.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







