Brady Insurance Reviews 

1,361
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable during every single interaction. People deeply appreciate the prompt and efficient service provided, noting that all insurance queries are handled smoothly without unnecessary delays. A few other people also felt that speaking directly with a real person rather than waiting on hold or navigating a complicated call center made a refreshing difference. Consumers emphasize that working with these dependable brokers saves valuable time and ensures reliable policy renewals year after year with absolute peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

People report high satisfaction with the service, highlighting professional and efficient interactions from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly interactions... See more

User experience

Consumers find user experience to be positive, highlighting how staff make the entire process easy and... See more

Response time

Users describe positive interactions with response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. #2 of 10 best companies in Insurance Broker
  2. #1 of 8 best companies in Auto Insurance Agency
  3. #1 of 6 best companies in Home Insurance Agency
  4. #1 of 10 best companies in Insurance Agency
  5. #1 of 1 best companies in Liability Insurance Company
  6. #1 of 4 best companies in Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,361)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process was quick and easy to…

The process was quick and easy to complete

Bronagh was super. Very clear and efficient.

17 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review. We’re delighted to hear that Brónagh made the process quick, easy and straightforward. We’ll be sure to pass on your compliments to her. Thank you for choosing Brady Insurance. From all of us at Brady Insurance!

Rated 5 out of 5 stars

Excellent service from Leanne Sheridan…

Excellent service from Leanne Sheridan and the team at Brady Insurance.
Leanne was incredibly helpful throughout the process, responding quickly to all of our questions and making everything very straightforward. She went above and beyond to ensure our documents were amended correctly and provided all of the information we needed for our Paris showroom event.
Professional, efficient and a pleasure to deal with from start to finish. I wouldn't hesitate to recommend Brady Insurance and look forward to working with them again in the future.
Thank you again, Leanne!

17 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review and recommendation. We’re delighted to hear that Leanne was able to provide such professional and efficient support for your Paris showroom event. Ensuring our clients have the right cover and documentation in place is always a priority, and we’re pleased that Leanne made the process straightforward for you. We’ll be sure to pass on your kind comments to her.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Insurance company working efficiently

I have been working with an insurance company for several years, Natalia calls a month before the end of the insurance, work efficiently.

18 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your continued trust and support over the years. We’re delighted to hear that Natalia’s proactive approach and efficient service have made managing your insurance straightforward. We’ll be sure to share your kind feedback with her.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Excellent Service

Very professional to deal with, very helpful and good technology used to renew the policy efficiently

15 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review. We’re delighted to hear that you found our team professional and helpful, and that our renewal process made things easy and efficient for you. We appreciate your support and look forward to assisting you again in the future.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Great service

3 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you were happy with the service you received. Your support is greatly appreciated.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Great experience.

12 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for taking the time to leave a review. We’re delighted to hear you had a great experience with our team. We appreciate your support and look forward to helping you again in the future.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

The Brady team is always efficient and…

The Brady team is always efficient and helpful

11 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review. We’re delighted to hear that you continue to find our team efficient and helpful. Providing excellent service and support to our customers is always our priority, and we truly appreciate your business and trust in Brady Insurance.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Very committed and professional…

Very committed and professional company.
Always easily contactable, clear advice by telephone, email letter or in person.
Brady's will go that extra mile for you.
Recently I have been working with Dee and she has been so helpful, skillful and always pleasant, which is so much appreciated. Helped my family with complicated insurance issues that are all now sorted.Thank you so much.

10 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that our team was able to assist with your family's insurance needs and provide clear advice and support throughout the process. Your kind words about Dee are especially appreciated, and we’ll be sure to pass them on to her.

Thank you for recognising the commitment and professionalism of our team—it means a great deal to us and to Dee in particular.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Olivia O'Connor

Olivia was diligent, knowledgeable and incredibly helpful. Great experience. Highly recommended.

11 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review and recommendation. We’re delighted to hear that Olivia provided such diligent, knowledgeable and helpful service. We take great pride in supporting our customers, and it’s fantastic to know you had such a positive experience. We’ll be sure to pass your kind comments on to Olivia.

From all of us at Brady Insurance!

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you found the process fast and straightforward. Providing a smooth and efficient experience for our customers is always our goal. We appreciate your support. From all of us at Brady Insurance!

Rated 5 out of 5 stars

Fantastic service from this company

Fantastic service from this company! The insurance broker was extremely helpful, with lots of good advice, reassurance and understanding of my circumstances being new to Ireland. She got me a very competitive quote and the cover I needed, all quickly and efficiently dealt with. Fantastic - thank you, Hannah O’Boyle!

9 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Fantastic service from this company!
Thank you for your wonderful review. We’re delighted to hear that Hannah was able to provide the advice, reassurance and support you needed while settling into Ireland. Helping our customers find the right cover quickly and efficiently is always our goal, and we’ll be sure to pass your kind words on to Hannah.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended 👌

2 May 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review and recommendation. We’re delighted to hear you received excellent service from our team. Your support is greatly appreciated.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Reliable

Reliable, professional, and reasonably priced. Couldn't ask for a better car insurance provider.

9 June 2026
Brady Insurance logo

Reply from Brady Insurance

Reliable, professional, and reasonably priced. Couldn't ask for a better car insurance provider.
Thank you for your fantastic feedback. We’re delighted to hear you found our service reliable, professional and competitively priced. Providing great value and service to our customers is what we strive for every day.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Helpful and customer friendly

Helpful and customer friendly

15 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for taking the time to leave a review. We’re pleased to hear you found our team helpful and customer-friendly. We pride ourselves on providing a positive experience for every customer, and your feedback means a lot to us.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Super service from Brady Insurance as…

Super service from Brady Insurance as always. Great to deal with and are quick and efficient. A great broker. Thanks 🙏

8 June 2026
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Reply from Brady Insurance

Thank you for your continued support and kind words. We’re delighted to hear you continue to enjoy a positive experience with our team. Your recognition of our quick and efficient service is greatly appreciated, and we look forward to assisting you again in the future.

From all of us at Brady Insurance!

Rated 1 out of 5 stars

We didn't use your service

We didn't use your service, as we didn't feel our business was valued, so we have left u & gone elsewhere.

28 May 2026
Brady Insurance logo

Reply from Brady Insurance

Dear Mrs Compton,

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

At Brady Insurance, we aim to provide a professional and consistent service to all customers, and on this occasion our trainee broker was following our standard procedures in relation to the information we are required to ask for due to new regulations in placing motor insurance.

We appreciate that this may have caused some frustration, which was certainly not our intention.

While we're disappointed that you chose to place this particular business elsewhere, we value the opportunity to have assisted you and your family over the years and wish you every success going forward.

Yours sincerely,
Jane Brady
Managing Director

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your continued support and kind words. Your recognition of our service is greatly appreciated, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sharon was very clear and helpful with…

Sharon was very clear and helpful with the quotation.

17 May 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that Sharon was able to provide clear guidance and helpful advice regarding your quotation. We’ll be sure to pass on your feedback to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient team lead by the…

Very efficient team lead by the greatest leader Jane. Well done all From
Classgrass

8 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that you admire our great leader Jane so much and she says the feeling is mutual (LOL).

Thank you for your continued support. There is no better Grass company in Ireland than Class Grass.

From all of us at Brady Insurance

Rated 5 out of 5 stars

How easy it was to renew our existing…

How easy it was to renew our existing home insurance.

10 April 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that renewing your home insurance was a simple and straightforward experience. Making the process easy for our clients is always our goal.

From all of us at Brady Insurance

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