Brady Insurance Reviews 

1,359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable during every single interaction. People deeply appreciate the prompt and efficient service provided, noting that all insurance queries are handled smoothly without unnecessary delays. A few other people also felt that speaking directly with a real person rather than waiting on hold or navigating a complicated call center made a refreshing difference. Consumers emphasize that working with these dependable brokers saves valuable time and ensures reliable policy renewals year after year with absolute peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

People report high satisfaction with the service, highlighting professional and efficient interactions from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly interactions... See more

User experience

Consumers find user experience to be positive, highlighting how staff make the entire process easy and... See more

Response time

Users describe positive interactions with response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. #2 of 10 best companies in Insurance Broker
  2. #1 of 8 best companies in Auto Insurance Agency
  3. #1 of 6 best companies in Home Insurance Agency
  4. #1 of 10 best companies in Insurance Agency
  5. #1 of 1 best companies in Liability Insurance Company
  6. #1 of 4 best companies in Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,359)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Customer Service

By far the most straight forward and pleasant experience I've had with insurance to date. I dealt with Ronan McAllister for my motor trade insurance. Ronan couldn't have made the process any easier and was a pleasure to deal with. I'm certain I will be continuing my business with Ronan/Brady's well into the future. Highly recommend.

3 July 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your fantastic review.

We’re delighted to hear that Ronan made arranging your Motor Trade Insurance such a straightforward and enjoyable experience. Building long-term relationships with our clients is very important to us, so it’s wonderful to hear that you plan to continue working with us. We truly appreciate your recommendation.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Ronan was very helpful

Ronan was very helpful

30 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that Ronan was so helpful. We’ll be sure to pass on your kind words to him, and we look forward to assisting you again in the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Brady Insurance - a great experience for business insurance renewal

We dealt with Brady Insurance, Strokestown and our account manager Sharon, was so helpful, knowledgeable and highly professional. She worked hard to get the best possible outcome for our business and we are very grateful. We would highly recommend them!

18 May 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that Sharon provided knowledgeable, professional service and worked hard to achieve the best outcome for your business. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words.

From all of us at Brady Insurance

Rated 4 out of 5 stars

Personal contact

Personal contact, very important

5 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you value personal contact. Building genuine relationships with our clients has always been at the heart of what we do, and we look forward to continuing to support you in the years ahead.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very helpful

I renewed my car insurance with Bradys again this year, they are always very helpful and informative. Hannah gave some good advice to me and documents arrived the next day. Highly recommend.

2 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that Hannah was able to provide helpful advice and that your renewal was handled quickly and efficiently. We truly appreciate your recommendation and your continued trust in Brady Insurance.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient and accommodating service

Very efficient and accommodating service

15 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you found our service both efficient and accommodating. We appreciate your support and look forward to helping you again in the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Lovely Polish service

Lovely Polish service

1 July 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you had such a positive experience with our Polish-speaking team. We’re proud to be able to provide friendly, professional service in your own language.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great company and staff are really…

Great company and staff are really friendly and very helpful

11 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful feedback.

We’re delighted to hear that you found our team friendly and helpful. Providing excellent service and building lasting relationships with our clients is something we take great pride in. We look forward to looking after your insurance needs for many years to come.

From all of us at Brady Insurance

Rated 5 out of 5 stars

The ease of dealing with the company…

The ease of dealing with the company and the very helpful friendly staff.

18 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful feedback.

We’re delighted to hear that you found our team friendly and helpful. Providing excellent service and building lasting relationships with our clients is something we take great pride in. We look forward to looking after your insurance needs for many years to come.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I had a great experience with Bradys

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable and genuinely took the time to understand my requirements.I would highly recommend them to anyone.

22 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that you appreciated being able to speak directly with one of our team. We believe personal service and taking the time to understand each client’s individual needs are what set us apart, and we’re so pleased this made a difference to your experience. Thank you for your recommendation.

From all of us at Brady Insurance

Rated 5 out of 5 stars

The person quickly answers the tel and just listen

Quick responde
Great explanation and advise

1 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that you found our team easy to reach and appreciated the prompt responses, clear explanations and helpful advice. Providing personal and responsive service is something we take great pride in.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Assistance with Car Insurance

Suzanne Mannion recently assisted me with changes for my car insurance, and I found her to be exceptionally helpful.
She was knowledgeable, responsive, and took the time to explain everything clearly, ensuring that the matter was handled efficiently and with minimal stress on my side. Her proactive approach and attention to detail made a real difference, thank you Suzanne and Brandy Insurance.

12 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for taking the time to share your experience.

We’re delighted to hear that Suzanne provided knowledgeable, responsive and professional support while assisting with your car insurance changes. Making the process as smooth and stress-free as possible is always our goal, and we’ll be sure to pass on your kind words to Suzanne.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Nataliia

Nataliia, Quickly and efficiently helped to get insurance, thank you

26 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that Nataliia was able to arrange your insurance quickly and efficiently. We truly appreciate your feedback and will be sure to share your kind words with her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I had a great experience purchasing my…

I had a great experience purchasing my insurance. Ania Szymkowska was very professional, friendly, and helpful. She provided all the information I needed and made the whole process easy and stress-free. I highly recommend her service.

23 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review.

We’re delighted to hear that Ania provided such professional, friendly and helpful service, making the process straightforward and stress-free. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great to deal with for your insurance…

Great to deal with for your insurance needs

22 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you found us great to deal with. We appreciate your support and look forward to continuing to look after your insurance needs in the years ahead.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very good job

10 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you were happy with the service you received. Your support is greatly appreciated, and we look forward to assisting you again in the future. From all of us at Brady Insurance!

Rated 5 out of 5 stars

Professional, friendly and all round incredible service!

I was so privileged to be able work with the incredible Brónagh Murphy Commercial Broker with Brady Insurance. Brónagh went above and beyond to ensure we were covered for our event - I would highly recommend speaking and working with Brónagh Murphy when considering commercial insurance!

15 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review and recommendation. We’re delighted to hear that Brónagh was able to provide such exceptional support and ensure everything was in place for your event. Going above and beyond for our clients is what we strive for, and we’ll be sure to pass your kind words on to Brónagh. From all of us at Brady Insurance!

Rated 5 out of 5 stars

staff was helpful service provided…

staff was helpful service provided within day

17 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re pleased to hear that our team was able to assist you promptly and provide the service you needed within the day. Your feedback is greatly appreciated. From all of us at Brady Insurance!

Rated 5 out of 5 stars

The process was quick and easy to…

The process was quick and easy to complete

Bronagh was super. Very clear and efficient.

17 June 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review. We’re delighted to hear that Brónagh made the process quick, easy and straightforward. We’ll be sure to pass on your compliments to her. Thank you for choosing Brady Insurance. From all of us at Brady Insurance!

Rated 5 out of 5 stars

Excellent service from Leanne Sheridan…

Excellent service from Leanne Sheridan and the team at Brady Insurance.
Leanne was incredibly helpful throughout the process, responding quickly to all of our questions and making everything very straightforward. She went above and beyond to ensure our documents were amended correctly and provided all of the information we needed for our Paris showroom event.
Professional, efficient and a pleasure to deal with from start to finish. I wouldn't hesitate to recommend Brady Insurance and look forward to working with them again in the future.
Thank you again, Leanne!

17 June 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review and recommendation. We’re delighted to hear that Leanne was able to provide such professional and efficient support for your Paris showroom event. Ensuring our clients have the right cover and documentation in place is always a priority, and we’re pleased that Leanne made the process straightforward for you. We’ll be sure to pass on your kind comments to her.

From all of us at Brady Insurance!

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