Bpost Reviews 

286,191
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I wasn’t home at the time of delivery. Any other mailman would have sent the package to the post office since I hadn’t specified where the package could be placed in case I wasn’t home. However, the m... See more

Rated 5 out of 5 stars

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more

Rated 5 out of 5 stars

Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more

Rated 1 out of 5 stars

They told me via email that my package would be delivered on a particular date. It wasn’t. There was no email or other communication. The day just passed. The next day I got a notification it had arri... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.2

Great

TrustScore 4 out of 5

286K reviews

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No recent history of asking for reviews

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4.2

All reviews

(286,191)

53,403 reviews in the last 12 months

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Rated 1 out of 5 stars

Too long delivery time

Too long delivery time, and obscenely high bpost custom adminiration fees [ not ustom or other true custom charges and fees].
The Bpost costs were more then the purchase cost of the item. ONE WORD : ROBBERS.!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Good job

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders several times a month, and they arrive on time as before, despite the roadworks. The problems have arisen with private delivery companies such as UPS or Colis Privé and their often incompetent drivers. Lies or flimsy excuses such as ‘we can’t get to your house’. As if we were living on an island. Proof once again that the private sector is no more efficient – far from it.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

In De Panne there is a man whi even…

In De Panne there is a man whi even dont do effort to ring the bell. Always something not correct. I refused to order parcels with delivery B Post as he dont bother, even put notice or ring bell. Lazy

22 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is going from worse to…

This company is going from worse to worse each time , with each delivery .
they lost 3 parcels from me in the same week !!
with over 400 euros in value and only thing they refund ? my shipping cost !!!
This is unreliable service , Do not trust or use it .

3 July 2026
Unprompted review

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