I wasn’t home at the time of delivery. Any other mailman would have sent the package to the post office since I hadn’t specified where the package could be placed in case I wasn’t home. However, the m... See more
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We will always be waiting for our parcel and last minute receive message from u guys that we couldn't deliver so come the following day to our office and for your parcel. Very poor service
For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more
Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Package was well handled and delivered…
Package was well handled and delivered on time
The products is not damaged before they…
The products is not damaged before they delivered it. The packaged is in good condition and the delivery man is friendly and he comes on time.
Delivery location and time
Never delivered on time lately and not at the chosen location despite having paid for shipping to a more ecological friendly place. I understand not being able to deliver to the original location but pick one close by as a replacement and not one so far away each time. As a disabled person that cant drive and walk far distances this has been such an inconvenience!
Very quick delivery (package a bit…
Very quick delivery (package a bit damaged though)
Perfect pack condition and super fast…
Perfect pack condition and super fast delivery
always a good and proper service
timely delivery
timely delivery, proof of delivery, regular update, frequent messages
The parcel arrived in a short time and…
The parcel arrived in a short time and as scheduled
Service impeccable.
A trustworthy delivery service
The latest parcel I received was easy to track, and it arrived on the annouced day. What could be easier?
False declaration of delivery
The driver claims delivery at nr 106 but is was effectively poster at nr 206! Moreover i opted for delivery at nr 104 (not my home adres 106), which was not attempted! Poor procedures and false declaration!!!
Very kind 🤩🤩🤩🤩
Excellent customer service
Excellent customer service. The communication is clear and just enough (not excessive), the staff is always very friendly and efficient. I have absolutely nothing to complain about.
Bpost always reliable
Bpost always reliable! They have so many bpost lockers as well that makes pick up or return package stress free!
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