Bpost Reviews 

285,925
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more

Rated 5 out of 5 stars

Excellent and very efficient! Bpost is super fast and efficient. The real-time updates are excellent, and the photo proof of where the package is left when no one is home provides great peace of mind... See more

Rated 5 out of 5 stars

Bpost is by far the best supplier to let you parcels delivered. They ring your bell, wait until you open the door or answer by a digital doorbell and deliver your parcel in a place in a safe maner. I'... See more

Rated 1 out of 5 stars

They told me via email that my package would be delivered on a particular date. It wasn’t. There was no email or other communication. The day just passed. The next day I got a notification it had arri... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.2

Great

TrustScore 4 out of 5

286K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.2

All reviews

(285,925)

53,115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The reason why i dont give u guys 5…

The reason why i dont give u guys 5 star is only the fact that when i want to recive my packet i want it to adress and i wait the packet to come but its always going to bbox or the post office its not a big of a deal but yeah although the service is good .

14 July 2026
Unprompted review
Rated 2 out of 5 stars

Delivery location and time

Never delivered on time lately and not at the chosen location despite having paid for shipping to a more ecological friendly place. I understand not being able to deliver to the original location but pick one close by as a replacement and not one so far away each time. As a disabled person that cant drive and walk far distances this has been such an inconvenience!

2 July 2026
Unprompted review
Rated 1 out of 5 stars

False declaration of delivery

The driver claims delivery at nr 106 but is was effectively poster at nr 206! Moreover i opted for delivery at nr 104 (not my home adres 106), which was not attempted! Poor procedures and false declaration!!!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Bpost always reliable

Bpost always reliable! They have so many bpost lockers as well that makes pick up or return package stress free!

11 July 2026
Unprompted review

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