BPerfect Cosmetics Reviews 

3,408
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought two lip serums while staying in Northern Ireland recently. I absolutely loved them but was disappointed when the top of both broke and the product was squeezed out of the tube. I wrote to BPe... See more

Rated 5 out of 5 stars

I have been a loyal customer to BPerfect for years. Their products really are second to none! I had a query recently, and Deborah dealt with it promptly, professionally, and reassuringly. Thank you... See more

Rated 4 out of 5 stars

I had a query on my order , I used a code to receive a free gift which was not delivered. BP team responded quickly and advised this was an error with an apology and that the gift is on its way.... See more

Rated 5 out of 5 stars

Excellent response from customer service. I received my order of Skin Tint promptly from BPerfect. Unfortunately, the tube seemed to be just half full....on pressing the tube to release some product... See more

Company details

  1. Cosmetics Store

Written by the company

Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,408)

490 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Care

I absolutely love the product and the brand have amazing customer service. They went above and beyond. Highly recommend.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Went to foxes pharmacy Birr Co.Offaly…

Went to foxes pharmacy Birr Co.Offaly today to get a skin analysis. Linda was absolutely out of this world. Best foundation and concealer match i’ve gotten. Service was outstanding, she was so gentle with me and polite. Would recommend Linda to anyone.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I bought some foundation which I should have received a free brush with, unfortunately I didn't receive it. I emailed them and I received an email almost immediately and promised to send the brush. I received it 2 days later. So in my opinion the customer service is brilliant can not fault that kind of service.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Tallaght store

I'm not great with make up had no idea what to put on and how to do it but went to your store in tallaght and Louise was amazing to work with. She done my make up and showed me the process as she was doing it. I left feeling great and a new make up kit. Will definitely be back and will recommend to friends and family. Thanks again Louise

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Missing BP parcel..

Missing BP parcel... long story short Deborah is amazing at her job... she has sorted things out in no time at all...thankyou so much Deborah for your patience with me and being so polite and kind...

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Popped into bperfect store in…

Popped into bperfect store in Newtownards recently and had a fab make over by Ebony. She advised me on the shades and products which would enhance my skin and boy did she know her stuff. She was bubbly, chatty, knowledgeable and made me feel amazing when I left the store with my new products. Thanks Ebony

20 February 2026
Unprompted review
Rated 4 out of 5 stars

Very speedy response

Very speedy response. Hopefully the replacement will arrive soon. Robyn from Customer Service was extremely pleasant and efficient.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Emailed be perfect re a -faulty product…

Emailed be perfect re a -faulty product , A lady called Ann looked after me and its all sorted. My replacement is on the way . I Purchased this product in Dunnes stores, and they would not help me. I went directly to the company Be Perfect, and i am very happy with their service . Look forward to receiving my package later on this week . Customer care staff member Ann was very helpful and came straight back to me . Great service .

Thank you ,
Andrea

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Mrs glam X B perfect

Absolutely love B perfect especially the Mrs glam collab. I was adding little bits to my original makeup since it came out now over 5 years I’m fully into b perfect and Mrs glam I love it. Wouldn’t change my makeup brand not a clue what I used before this💋

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Wrong Item

I bought a bundle and the wrong thing came and I talked to Deborah and she was really good!!! Got my problem sorted all thanks to her.

10 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look