Box Menswear Reviews 

1,735
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the delivery service is exceptionally fast, ensuring orders arrive promptly and in excellent condition. Consumers are also very satisfied with the overall high quality of the materials, noting that the garments consistently offer a very comfortable and reliable fit for daily wear. However, some reviewers were not happy with sizing inconsistencies across different products, finding certain items much larger or smaller than expected. A few people also experienced frustrating delays when trying to resolve order issues or exchange incorrectly sized items with customer support representatives.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made with a lovely, soft... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made and... See more

Order

Consumers find order experiences to be mixed, as opinions vary significantly regarding the process. While... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting the fast and efficient... See more

Service

Customers had positive experiences with service, often highlighting prompt delivery, excellent follow-up, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW ...What can I say but AMAZING,Received my package this morning ,express delivery too. Amazing fit ,Got 6pairs of BOX briefs and they fit perfectly ,amazing quality and great feel on. Cheers fo... See more

Rated 5 out of 5 stars

I've orderd loads from box yea odd ones did not fit quite right but the quality is first class .and I had a problem with wrong size being sent but contacted them eventually they replaced them i can'... See more

Rated 5 out of 5 stars

I will be trying out my Tanga 3.0 Inca briefs under my Boxer swimmers for the beach in Italy in about 4 weeks and am expecting a very positive comfortable results. Ive been using the classic boxers fo... See more

Rated 5 out of 5 stars

I bought 1 pair of briefs in black to go to Rocky horror. They were amazing fit was great and supported all well making me feel more confident. So thus encouraged me to place an order for more. Such u... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Swimwear Store
  5. T-Shirt Company
  6. Underwear Store

Written by the company

Box Menswear is a distinctly British brand, offering the highest quality in men’s underwear. We appreciate comfort and quality in equal measures. Our luxurious boxers and briefs are crafted from soft stretch fabric with a distinctive branded elasticated waist band – comfortable, durable and supportive, with a smooth, close fit. Designed and distributed in the UK, Box is a name you can trust.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,735)

227 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Box underwear has

Have purchased Box underwear for years. Never had a single thing to complain about. Always ultra sexy underwear. Great fit. True to size and excellent choice. Fast postage and great customer service. First time and always I can be proud to wear underwear that makes being a man gives confidence in self and how I look to others. Thank you

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality of underwear love them just a bit short on some of the stock on the website. But overall spot on.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

First time ordering and I was really…

First time ordering and I was really pleased with the process. Website is easy to navigate and once the order was placed, I received timely updates. Delivery was super fast - a nice touch that the company upgraded my order to next day delivery which I appreciated. I'm really pleased with the products - everything looks to be of good quality as I'd hoped. Overall a perfect experience and I will likely order again in the future!

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast and Good Quality

Found this brand from an ad on Instagram and liked the look of there products.
Ordered a Mystery Bundle of Boxer shorts & Socks and a "Sexy" Photobook. Postage was also upgraded which was nice and arrived next day. Both items are of good quality and defiantly worth the price.

11 July 2026
Unprompted review
Rated 2 out of 5 stars

Never got reaction from customer service

I received a wrong color swimwear. Also some underwear fits great, others are way too big or too small while claiming to be the same size.

I sent a mail to customer service. They asked me to sent some pictures for prove. After that, radio silence. I sent a couple of followup mails, but never got a response.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with my new BOX…

I am extremely happy with my new BOX Menswear trunks I purchased. The quality is amazing and I like how confident I feel wearing it. The delivery was with super express shipping for free which is greatly appreciated as I had little time before I fly on holiday so I massively appreciate this gesture

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

This is the first time that I've used BoxMensWear, and I need to say that I am very,very impressed by them. I liked their catalogue showing the products well,and decided to place an order. I've bought on line in the past and found sizing to be wrong. Both my items arrived. Very good quality materials used, sizing was spot on. I am delighted with both items and will certainly be placing more orders with them. Also very impressed with speed of delivery.
Thank You

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and product, thank you!

I ordered sports socks only yesterday and it's already arrived before 12pm the next day!

The socks are made from a long lasting material and have a great design too.

I really appreciate the super fast service and great quality product.

Thank you so much Box Menswear, you're amazing 😃

3 July 2026
Unprompted review
Rated 5 out of 5 stars

What a nice package!

Great customer service, fast and efficient delivery. The items I ordered are a perfect fit, and really good value. I'm very happy with what I've purchased and I'll definitely be placing more orders.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

The Best underwear I have ever worn

The Best underwear I have ever worn, so comfortable and look so good on, I cannot recommend Box enough.
If you have trouble trying to find comfortable, fine fitting underwear then give Box a try, I guarantee you will love them!

17 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look