Bournes Moves - Removals, Storage & Shipping Reviews 

A great team who arrived promptly, were considerate & polite. Did a great job of packing, communicated throughout & were incredibly efficient. Would highly recommend.

The removal team turned up on time. They were very friendly and helpful. They did not show any frustration when the kitchen table wouldn’t go through the doorway or when the large sofa wouldn’t fit through another doorway. Loading was carefully carried out and nothing was left behind. Offloading was very efficient and the whole process took less than 6 hours.

From start to finish Bournes we're amazing. Tom, who came to provide the quote was so professional. He even used his tablet to google the property and get an idea of the area for parking and access.
On the day Matthew and Tony arrived on time and cracked on immediately despite the hot weather. They never once moaned about the heat.
We were moving from East Sussex to Lincolnshire so it was a two day move.
The following day the guys once again arrived on time and got stuck in.
They were so cheerful throughout the whole time and couldn't do enough for us always making sure we were happy with how things were going.
We really can't thank them enough.
The office called on day 1 and 2 to make sure everything was OK and that we had no problems.
This firm really does care for it's clients and we can't speak highly enough of them.
For anyone looking for a removals firm we would say save time and stress getting quotes. Just engage Bournes.

We spent a while deciding who to use to ship our furniture etc to Australia. Finally we went with Bournes as they gave the impression they were ready to go. We had our furniture etc collected just before Christmas as they wanted to send on the first shipment in 2025 and the guys were great. From then on everything went wrong obviously we had to scrape through Christmas buying cutlery plates etc as ours had been sent. We were leaving at end of January and we wanted to get our stuff to us in March which we were assured would be no problem. Then we were informed that they can’t send our stuff with temporary Visas even though they were aware that’s what we had. The internet states you can send a shipment with temporary visas We left on 29th January and literally lived with what we had in our suitcase, we didn’t hear anything for a while so assumed that it was on the way and then received a email stating it was being sent on 8th March, can’t tell you how dissatisfied we were, then they sent us another mail telling us we had to pay storage from December to March. We told them we felt that was unfair but were told if we didn’t pay they would block our furniture from coming to us. We felt as if we had no option but to pay, overall very unhappy customers and they don’t seem to care how we feel

All aspects of our move were handled extremely well. The office was very helpful and the team on the 2 day move were great. All this despite only having 5 days notice of the move - and the price was reasonable!

The team where very good and careful with our furniture. even when they came to collect all the boxes we had unpacked they moved furniture for me as after a few days i had realised it was in the wrong place. Lovely team

The whole move was handled with great attention to detail, with kindness and good humour.
We are in our 80's and the moving team led by Kit could not have been more helpful in moving us from Buckinghamshire to Eastbourne.

Bournes were amazing from the booking with Julia who was so helpful in offering support in last minute changes & offering storage. The guys that packed & delivered were amazing, professional, friendly & made my mum feel at ease throughout the whole process.
Thank you so much

From first contact point to signing off was thoroughly professional.
Our contents went into storage for a couple of months so we can comment on the whole experience.
Drivers were first rate with difficult manoeuvres.
Packed with care and marked accordingly.
Thoughtful to protect flooring .
Same on the way from storage to new home.
Single point office contact was a good thing especially when there was a glitch with invoicing so that was soon sorted.
We don't intend to move again in a hurry but should the need arise would not hesitate to use Bournes and thoroughly recommend their services.

Very proactive and complete service!

Very helpful people.
Respectful and courteous.

Bournes bent over backwards to accommodate us when we found out we had just over a week until our moving date. From the first point of contact with Wendy, who was fantastic, our experience with Bournes was nothing sort of perfect. Our Move Manager Jake was on hand to answer any questions and checked in before and during the move. The team we had, led by Matt, was superb and incredibly efficient. All five of the movers were polite, friendly and accommodating, and we couldn't have asked for a better experience. They took the stress out of the day and ensured we had a smooth move. We wouldn't want to use anyone else if we move again in the future.

Rusty, Alfie and Pete were absolutely amazing. They had our house packed up in no time at all and nothing was too much bother.
The process of moving from NI back to Cornwall took 5days and those boys were like family by the end of it.
If you want a friendly, trustworthy moving team- those boys are your guys!!!!!

Excellent service from start to finish!
We had a fantastic experience with Bournes. Communication was excellent throughout the whole process—special thanks to Julia, who was always so personable, friendly, and helpful. The packing team were brilliant too; they handled everything with great care and made what could have been a stressful experience feel smooth and easy. We really appreciated their professionalism and attention to detail. We’d highly recommend Bournes to anyone planning a move!

Very polite, very helpful and efficient made the day stress free. Would recommend the team 110% thankyou.

The team were all so helpful and everything was expertly packed. Nothing was broken or left behind and the team were incredibly thorough with both their pre-survey and communication throughout the day. Bournes were also very transparent about the breakdown of the costs, which gave me a great deal of comfort. I highly recommend using Bournes for your move!

Fantastic. We picked the three days move and it was great. They treated our belongings well. The movers were brilliant and worked super hard throughout the days. You wont regret picking them as a removal company.

I selected Bournes from five quotes. Not because they were the cheapest, but because I had a good feeling about them. They didn't disappoint.
They kept me fully informed in advance of the move and packed everything for me, most the day before we moved and the rest the day we moved. Their operatives were friendly, helpful, and most importantly, professional. I couldn't ask for more.

All the guys were friendly and professional and went above and beyond to help with the whole move. Shout out to the whole team! Thankyou :)

Bournes international removals arranged my move from UK to BE. The team in UK was perfectly on time, even too early. The team (Ollie & Bryan) packed everything fragile expertly. The furniture was dismantled and wrapped properly. It was a long day (8.30-19.30h) But always friendly and customer-oriented. Their colleagues (Tony and Matthew) in Belgium, perfectly on time and very competent. 2 nice and friendly men who put customer focus and customer satisfaction first. Everything went very smoothly (delivery ,unpacking, reassembly ,...) . This is THE company you want to do your move with. Without worries and well organized !

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