Boundless Reviews 200

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the locations interesting and enjoyable, highlighting the informative nature of the venues. However, some people were dissatisfied with the company's subscription and service, particularly regarding changes to membership benefits and pricing. Reviewers mentioned issues with unexpected alterations to membership terms, such as reduced access to attractions or increased costs, which led to feelings of being misinformed or not receiving the value they expected.

What people talk about most

Location

Reviewers highlight positive aspects of location, particularly praising the SS Great Britain in Bristol as an... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the helpfulness and knowledge of the... See more

Price

Clients share ambiguous opinions on price. Many reviewers express frustration over unexpected cost increases,... See more

Subscription

People report ambiguous experiences with subscription. Many customers express frustration over unexpected... See more

Service

Reviewers mention ambiguous feedback about service. Some customers reported excellent service, with a warm... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Living relatively close to SS Great Britain, visiting it is one of those things that we recommend visitors do but don't do ourselves. Boundless' members' excellent value day was the spur needed to mak... See more

Rated 5 out of 5 stars

We were kept busy from just after nine in the morning to nearly four in the afternoon. The combination of technical problem solving and human stories helped to reduce information overload. The resc... See more

Rated 5 out of 5 stars

The Great Britain is a fabulous ship, and a fitting memorial to one of Britain's greatest engineers, Isembard Kingdom Brunel The Boundless Day was a pleasure throughout, with a warm welcome, a... See more

Rated 5 out of 5 stars

Wonderfully organised to by boundless. We used the park and ride, got to Bristol early, and took a leisurely stroll to the SS Great Britain. Even so we were 20 minutes early, which was no problem an... See more


Company details

  1. Nature Preserve

Written by the company

One of the largest membership clubs in the UK for working and retired civil servants and public service employees, Boundless is a mutual, not-for-profit organisation. By providing benefits that help make savings on days out, leisure time experiences, dining and much more, Boundless is dedicated to helping its members make the most of their free time.

Here for our members

Written by the company

Making the most of your free time . . .
At Boundless we work with a wide range of incredible partners to bring our members great savings on access to popular UK attractions. From gardens and places of natural beauty to historical sites and family entertainment, dining, exciting member-only events and much more. For public sector and civil service employees past and present, there's something for everyone at Boundless.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great talk

Great talk, really interesting, well explained and easy to understand for my children.

21 January 2025
Unprompted review
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Reply from Boundless

Thanks so much for taking the time to leave us a review. We're really happy your children enjoyed it! We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

The sky at night talk was fabulous

The sky at night talk was fabulous, loved the presenter he was very engaging and full of knowledge

21 January 2025
Unprompted review
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Reply from Boundless

Thanks so much for taking the time to leave us a review. We're really happy you are enjoying our guest speakers! We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Jodrell Bank Member Day

Really enjoyed the member day at Jodrell Bank, very interesting and informative exhibits and shows and a free hot drink. Excellent Christmas lights in the gardens as well. Unfortunately it was too cloudy to do any stargazing but we were able to look at the telescope instead

14 December 2024
Unprompted review
Rated 4 out of 5 stars

A very well organised and informative…

A very well organised and informative event. A great day out in all. Everything was well done and Jodrell Bank was an excellent place with lots of entertaining and informative things going on. Would definitely go again.
The only drawback was that the car park has really tight spaces. We struggled, and our car isn't particularly large, especially by today's standards. If you're impaired mobility-wise then you will struggle unless you find an end to park on.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for leaving us a review and taking the time to give us this really valuable feedback for the team. This will be passed on so it can be considered when we plan future events. We're very happy you enjoyed the day despite the challenges with parking. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

It was well organised

It was well organised. Lots of people to ask for help. Time slots for shows worked well.
It was educational and fun.
I enjoyed that the pathways were all lit up with different lights for Christmas. It was the first member event we have attended. We arrived too early so were turned away, but found a pub for a coffee. On our return we expected a queue of traffic, but it was fine, quite a few cars had parked up by then and there seemed a steady stream. Folks were keen, obviously, as a lot arrived for the 1pm opening. I did think the time of opening at 1pm and the first show being 1.15pm was a bit tight, as you had to queue to ‘check in’ get info and wrist bands etc (which was why we went earlier) so I don’t know how many managed that first show - which was what we were aiming at, but the 2.15pm worked out fine.
It probably needs another visit sometime, as you can’t take it all in, in one day - also, hoped to see some meteor showers but only rain showers were available. You can’t book the weather. But a good event all in all!

14 December 2024
Unprompted review
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Reply from Boundless

Thank you so much for taking the time to leave us a review.

We’re glad you found the event well organised and enjoyed the festive lights and show timings. We’ll keep your feedback on opening times in mind for future events.

We hope to see you at another event soon, you can keep up to date with what’s coming up here: www.boundless.co.uk/events/whatson

Rated 4 out of 5 stars

Great event for science & outer space.

The team at the gate was warm and friendly, despite the weather being wet and cold. The only let down was they forgot to hand out our drinks coupons which we had to return after checking with the staff at Planet Cafe. My boys really like the Dome Show: We Are Stars, and the big telescope.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for leaving us a review. Our team always endeavour to be welcoming and friendly for our members so this feedback is appreciated, and our apologies for any inconvenience with your drinks coupon. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

First class venue

Great venue and lots of interesting things to do and see.

14 December 2024
Unprompted review
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Reply from Boundless

Many thanks for your review. We're very happy you joined us and you had a good time! We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Well organized day

Well organized day. The pre arrival email was very helpful. Had a great time

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for leaving us a review. We're very happy you joined us and you had a good time! We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Jodrell Bank Radio Telescope Site

The Boundless welcoming team effectively managed us through the entrance procedures and checked we had tokens for all the shows on offer. We really enjoyed the shows and our walk around the Site. The Christmas lighting was very enjoyable.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for taking the time to review our Jodrell Bank Member Day. We're delighted that you had a great time and you found our team welcoming and helpful. Much appreciated feedback! We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

We had a great day at Jodrell Bank

We had a great day at Jodrell Bank, courtesy of discounted tickets via Boundless. Lots to see and do and a very interactive site. The complementary hot drinks voucher was very welcome on what was a chilly and damp day. A very well organised event.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for your kind review! We’re thrilled to hear you had a great day at Jodrell Bank and enjoyed exploring the interactive site. It’s wonderful that the complimentary hot drinks voucher added a bit of warmth on a chilly day.

We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Excellent day out

Excellent day out, well organised and great events.

14 December 2024
Unprompted review
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Reply from Boundless

Thanks so much for taking the time to leave us a review. We're really happy you found the Jodrell Bank member day fun. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Brilliant day our for all the family :)

3 generations of our family enjoyed the member's day at Jodrell Bank, volunteers were very friendly & helpful, the light trail was spectacular & the exhibitions, shows & films especially Pink Floyd's Dark Side of the Moon were brilliant. It would be nice to go back here again in the summer. Thank you for the experience.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for your review! We’re delighted that three generations of your family enjoyed the member’s day at Jodrell Bank. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Excellent day out

Well organised. Lots to do. Excellent day out.
Pink Floyd concert was out of this world!!

14 December 2024
Unprompted review
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Reply from Boundless

Thanks so much for taking the time to leave us a review. We're really happy you found the Jodrell Bank member day fun. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 4 out of 5 stars

We all come from stardust.

The Boundless members discount meant value for money. The Boundless staff were extremely friendly and knowledgeable. Jodrell Bank was a good afternoon out and our grandson just loved it. Especially the film show and the interactive science tools. We were unfortunate enough to miss getting tokens for the earlier events despite arriving quite early so we had to kill time by visiting the restaurant and spending time outside. The after dark illuminations outside added to the Christmas atmosphere.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for your review! We’re so pleased you found great value with your Boundless membership and that our team made your visit even more enjoyable.

We hope the restaurant and outdoor illuminations helped make the wait worthwhile. The after-dark lights really do add a festive touch! We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 5 out of 5 stars

Jodrell Bank Experience

This was our first visit to Jodrell Bank and we were amazed. We were greeted by lovely friendly and helpful Boundles staff / volunteers. The whole experience was superb - The Jodrell Bank story, the film, the demonstration and the illuminated grounds. The evening Pink Floyd experience was outstanding both the sound quality and visually. We loved it.

14 December 2024
Unprompted review
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Reply from Boundless

Thank you for sharing your experience! We’re thrilled your first visit to Jodrell Bank left such a lasting impression.

We hope this visit is just the start of many more memorable days with us. Be sure to check out what’s coming up here: www.boundless.co.uk/events/whatson

Rated 4 out of 5 stars

a really interesting day out

14 December 2024
Unprompted review
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Reply from Boundless

Many thanks for taking the time to leave us a review! We're glad you found the event interesting. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

Rated 4 out of 5 stars

Jodrell Bank is amazing

We were well looked after by the Boundless staff, the reception check in was very efficient and quick.
It was a very interesting place to visit but not suitable for people with younger children although the weather didn't help.
The telescope dish was amazing, we learnt a lot.

15 December 2024
Unprompted review
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Reply from Boundless

Thank you for taking the time to review our Jodrell Bank Member Day, we're delighted you find us helpful. We will pass your valuable feedback onto the team for future event planning. We have many more events to come and you can keep up to date with what's on here: www.boundless.co.uk/events/whatson

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