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Bott and Co Solicitors Reviews 

2,842
•
TrustScore 4.5 out of 5

4.7

Legal Services
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Review summary

Created with AI, based on recent reviews

Evaluating 1,270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding the staff to be highly professional, patient, and supportive throughout difficult times. Reviewers widely report that the processes are clear, straightforward, and that the service itself is excellent and very helpful. However, some people mentioned issues regarding the level of communication, such as sharing the same information with multiple staff members. A small portion of people also felt dissatisfaction concerning aspects like being overloaded with unnecessary emails or concerns over fee transparency.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, polite, and reassuring throughout the claim process.... See more

Customer service

People report positive experiences with customer service, praising staff members for being polite, thorough,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support from start to... See more

Claim

Clients share positive opinions on claim assistance, highlighting helpful support and professional handling... See more

User experience

Customers had positive experiences with user_experience, finding the overall process enjoyable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.

Company details

  1. Legal Services
  2. Law Firm
  3. Lawyers Association
  4. Personal Injury Attorney

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,842)

1,047 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A great onboarding experience with…

A great onboarding experience with Laaiq. Friendly, knowledgeable and incredibly helpful throughout the process. He took the time to answer all my questions and made everything easy to understand. Excellent service and support from start to finish. Highly recommended.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Accident support

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Compensation

Helpful service of I had tried to do this on my own I think the airline would have resisted or at best taken a lot longer to pay out

12 June 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

This company somehow got my details from a third party post an accident. They then acted as they had been told by the company I am dealing with to act on my behalf on the claim.

The company am dealing with has no knowledge of them.

Beware of this company.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Laaiq

Was very helpful everything was all good an straight forward

9 June 2026
Unprompted review

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