Bott and Co Solicitors Reviews 

2,846
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding the staff to be highly professional, patient, and supportive throughout difficult times. Reviewers widely report that the processes are clear, straightforward, and that the service itself is excellent and very helpful. However, some people mentioned issues regarding the level of communication, such as sharing the same information with multiple staff members. A small portion of people also felt dissatisfaction concerning aspects like being overloaded with unnecessary emails or concerns over fee transparency.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, polite, and reassuring throughout the claim process.... See more

Customer service

People report positive experiences with customer service, praising staff members for being polite, thorough,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support from start to... See more

Claim

Clients share positive opinions on claim assistance, highlighting helpful support and professional handling... See more

User experience

Customers had positive experiences with user_experience, finding the overall process enjoyable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyers Association
  4. Personal Injury Attorney

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,846)

1,051 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zahraa Jasson is amazing

I spoke with Zahraa Jasson and I couldn’t of been any happier with how it went,
She had made everything easy to deal
With and was an absolute pleasure to talk to.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Claim

Claim

Bott &Co working very hard to get a fair and justice for my case! I dont think I would have had anything back for my claim if I did not contacting Bott& Co for assistance. Thank you so much!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Shakeel Baderoen

Shakeel Baderoen
Was very helpful answered all my questions. Due to this being my first ever accident, he was very helpful and reassuring.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Skakeel Baderoen. He was incredibly patient and understanding throughout the entire process, making everything feel straightforward and stress-free. His clear communication and efficiency really stood out, ensuring I always knew what was happening at each stage. I’d highly recommend his services to anyone looking for a reliable and professional solicitor.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Professional Service

I had an accident on 30 September 2025 and Bott and Co Solicitors handled my case. I just want to say how much I appreciated the support I received throughout the whole process.

Jake, who managed my case, was extremely helpful from start to finish. He explained everything clearly, kept me updated, and made what could have been a stressful situation much easier to deal with. His professionalism and hard work really stood out.

I’m very grateful for all the help and would definitely recommend Bott and Co Solicitors to anyone who needs support after an accident.

2 October 2025
Unprompted review
Rated 4 out of 5 stars

Aaaw Phoebe made everything better for…

Aaaw Phoebe made everything better for me today. My head was just soo full , this was first time involvement and didn’t know what to do, I was just suffering feeling heavy inside and talking of the shock and anxiety terrible. I have experienced great customer service today and feel very light. Thanks to you Phoebe Groenmeyer

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I was very pleased

I was very pleased, shakeel baderon was very helpful and when through everything with pecise detail and was very helpful

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Using bott and co for my motor finance…

Using bott and co for my motor finance claim but they’re clearly charging extortionate fees for sending out generalised mass emails to anyone that wants to use them. I wouldn’t recommend using them as they’re clearly trying to get as much money as possible from the scheme without doing much work. When I emailed to try and find out what work they had done specifically they weren’t able to give me much details.

Update
Just to be clear. I’m stating that the scheme is disingenuous and quick money making scheme for Bott and co. I’m still not clear what services you’re charging for as you still haven’t said. You’ve stated that you charge every time you send generic update emails that have nothing to do with individual cases, and I’ve stated that I don’t understand why it costs so much to send a generic mass email. Clearly you’re using the car finance refund situation to make quick money. I domt believe that to be ethical, therefore I wouldn’t recommend Bott and co.

23 April 2026
Unprompted review
Bott and Co Solicitors logo

Reply from Bott and Co Solicitors

Thank you for your review. We are sorry to hear that you are disappointed with our service.

Our service operates on a no win, no fee basis, meaning fees are only payable if we successfully recover compensation on your behalf. However, where a client chooses to withdraw their claim before it concludes, they are responsible for the reasonable costs incurred for the work carried out up to the point of withdrawal. This approach is consistent with guidance issued by the Solicitors Regulation Authority (SRA).

Our cancellation fees are clearly set out on our website and are reasonable in nature. In most cases, we charge less than the total time spent on a claim, as our fees are capped at four units of time regardless of the work undertaken.

The Financial Conduct Authority has indicated that it expects approximately 44% of claims to be successful. If you were to continue with your claim and it was ultimately unsuccessful, no fees would be payable.

By choosing to withdraw at this stage, you may instead become liable for costs relating to work already completed on a claim that may never have succeeded, meaning you could pay for work that would otherwise have been free of charge.

Your claim has already progressed, and when lenders begin paying compensation, currently expected from late 2026 onwards, your claim would already be in the system.

If you withdraw now and decide to submit a new claim at a later date, there is a risk that your case would be placed at the back of the queue.

While our no win, no fee model means we are only paid when a claim is successfully concluded, withdrawal removes that opportunity.

Any withdrawal fee therefore reflects only the time and work already undertaken on your behalf.

Kind regards
Bott and Co.

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