Boston Wardrobes Reviews 

279
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

“Bait and switch” Purchased a sweat shirt and was sent a garment not even close to the advertised display. They ghosted me after reaching out for a return request. UPDATE finally two weeks plus went... See more

Rated 3 out of 5 stars

The reviews are confusing. I was looking for Boston Wardrobe in NZ, and clothing company. Reviews are talking about a totally different product. This is confusing and worth nothing.

Rated 4 out of 5 stars

We're thrilled with the service we received from Boston Wardrobes. Lee stepped us through our options and provided expert knowledge and advice which really helped shape our somewhat vague brief. We... See more

Rated 5 out of 5 stars

Boston Wardrobes never disappoint. Right from the start with the visit by the lovely and talented Bonnie through to the installation of their very high-end quality product. Even at close inspection, t... See more

Company details

  1. Home Improvement Store
  2. Door Shop
  3. Furniture Maker

About Boston Wardrobes

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Contact info

3.0

Average

TrustScore 3 out of 5

279 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(279)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service - from start to finish! Thank you for also giving me the additional time to pay the final invoice! This was truly exceptional service in some very trying times

6 November 2022
Rated 5 out of 5 stars

Quick and helpful service

Quick service - was available to come out and measure up when I wanted them to! This was very convenient for me, and I appreciate their flexibility.

Also they had good ideas and feedback about how to design the wardrobe organisers.

The wardrobe organisers are installed, and look fantastic!

28 November 2022
Rated 2 out of 5 stars

The longest we've had to wait to get a job done

Considering that we started the process with Boston Wardrobes in May but didn't finally get the job done until November is to say the least very disappointing. We were told that we could have soft close doors (which we really wanted!) only to find that we actually couldn't get them on two of the three wardrobes we wanted so that was another disappointment. The wardrobes and doors were measured incorrectly so they had to be taken away and redone...another disappointment. Finally after contacting the owner himself did we get some action and within a week we got our job done but 5 months of waiting to be fully completed. The wardrobes are great but it was a very painful experience.

1 November 2022
Rated 1 out of 5 stars

Always wanted a Boston wardrobe-Very…

Always wanted a Boston wardrobe-Very disappointed.
Very long process. First contact 26/5/22 and only completed late October.
Poor communication between builder (recommended by Boston wardrobe), sales rep and installers and people who painted the villa door. One cupboard smaller than the other,
when they should be symmetrical. Paint spilled on brand new carpet.
Cupboards don’t make use of the available space.
Shoe Shelves don’t fit 2 pairs of shoes but too wide for just one- wasted space.
Considering that they are custom made- they are not as fabulous as I was expecting. Disappointed that experts in wardrobes couldn’t get it right- and don’t seem to care!

26 May 2022
Rated 5 out of 5 stars

Fantastic Quality & Service

We are very happy with our new wardrobe. Such great quality and finish. The whole experience from the lovely sales lady visiting, to the follow-up emails with bookings and installation was seamless. This is our second wardrobe fitted now and would highly recommend Boston Wardrobes - thank you!

20 September 2022
Rated 4 out of 5 stars

Walk in wardrobe,

Hi,
We are now using our wardrobe and like the final results. The only disappointment was that when we initially used it, my shirts were not fully hanging. This was a design flaw which should have been foreseen by the designer. To your credit this was quickly remedied, but we now have unwanted holes in our wardrobe, along with 2 surplus drawers. Also, the drawers were not installed correctly, but this too was quickly remedied. Overall we are happy with the end result.

19 September 2022

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