I just want my package. Everything was cool for my previous 4 or 5 shipments, but this last one with the address change in Germany has me ready to take my Germany trip earlier than expected. Item rece... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Perfect delivery process I had ordered from a canadian webshop which does not deliver to germany and used the US address from borderlinx. I got emails from borderlinx about every part of the process... See more
It is expensive because the cost to release a good to your US address may be more than the cost of the item itself. Also, if you want to return something to the vendor, rather than release it to your... See more
Company replied
According to BBB, On 06/13/2018, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 18-12338-CMA. Those with monetary claims against the business are... See more
Company details
Information provided by various external sources
Get around shipping restrictions once and for all. When an online retailer doesn't ship to your country, just use Borderlinx. Register for a free account, and instantly get your own international forwarding addresses to use with online retailers. You can buy what you want from your favorite brands around the world, taking advantage of the sales and promotions that come with it.
Contact info
United States
- www.borderlinx.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service, bit pricey for small shipments
Very good service. For smaller shopments a bit pricey.
Recommended though
Good solution for buying somethings…
Good solution for buying somethings normaly you cant buy
The best of the best
The best of the best , never knew they had services like this. Borderlinx you are Amazing!!
Excellent service
Excellent service! From packaging to fast delivery everything was on point.
Very, very bad services
They repacket into my package something else. I lost money. India service desk team is (suprise, suprise..) not helpful.
I don't know how they're still on the market.
Lost money, lost time.
I will sue them.
Not leave it like that.

Reply from Borderlinx
always easy to use
always easy to use. a great tool to send some products into mexico
Depuis le mois de février (nous sommes…
Depuis le mois de février (nous sommes en avril), j'attends des produits d'Allemagne. Le colis a été perdu, il était réputé retrouvé puis confié à un transporteur (colis privé pour ne pas le citer) qui ne l'a "jamais reçu" !!! j'en suis à deux mois d'attente et personne pour prendre en charge le problème, pas de responsable à contacter.
Hello,
I would like to point out that I have paid for goods (around 60 euros) leaning on the fact that your company was able to proceed to the shipment.
What do I do with my order ? It has been well filled by Lidl, as the goods have arrived to you. So I cannot cancel it. So I have paid 60 euros for the pleasure to hear that I will never receive my parcel because it has been damaged somehere between Lidl and you ?
I have trusted your company, and now you are telling me you understand my disappointment ????
I don't care of your refund, I want my goods to be shipped to me.
I have lost 60 euros because of you
I want your management make the necessary to proceed anyway to the shipment so that I can finally tell that Bordelinx is a professional that we can trust.
Satisfied with service
The help desk was very helpful in helping me understand how my package will be delivered to my doorstep. Their service is efficient, and my package arrived at my place much earlier than expected.
I am satisfied with the service borderlinx has provided.
Shipment value
Every thing is fine except the value of the shipment, I think it’s still expensive.
thanks a lot for good dealing
Easy to buy all across the world !
Great service and friendly customer service !
great custom service
there was some small delay but borderlinx stuff super helpful and trustworthy!
Fast and Efficient
A problem with the valuation but the item arrived fast
be the best always
I'm really so happy for ordering with borderline fast service and taking care of their customers
Good Job and Good Luck all of the birderlinx staff see you in future best of the best
Too expensive and unhelpful
It is expensive because the cost to release a good to your US address may be more than the cost of the item itself. Also, if you want to return something to the vendor, rather than release it to your home address, Borderlinx doesn't provide any assistance in getting a free return label. I likely won't use Borderlinx again.

Reply from Borderlinx
Order stuck in Germany
I just want my package. Everything was cool for my previous 4 or 5 shipments, but this last one with the address change in Germany has me ready to take my Germany trip earlier than expected. Item received and paid for release on 2/22/2018 suite: 1106-9651, order: 4388672. DHL tracking#3090260600 received on 2/27/2018, and since then nothing has happened I'm still waiting for my order to leave Germany.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







