Great professional service from Boots hearing centre, I felt relieved after being initially abit anxious about what to expect. Reassured by the caring approach and the knowledge shown.
Location
Switch locationBoots, 44-46 Gracechurch Centre, B72 1PD Sutton Coldfield, England, GB
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See what reviewers are saying
The booking of appointment was easy but but was a six week + wait. The appointment at Sutton Coldfield with Kuldeep was thorough, informative and professional and very patient. I cannot commend her... See more
Very pleased with the hearing assessment procedure and the exclamation of the findings. We were able to discuss in detail the results of the test, hearing aid options available and their costs.
The entire experience was dealt with in a most professional and sensitive manner. Every thing was fully explained with all options presented to me. The Consultant...Falek Akram was so personable and m... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 44-46 Gracechurch Centre, B72 1PD, Sutton Coldfield, England, United Kingdom
4.6
Excellent
28 reviews
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Great professional service from Boots…
Great professional service from Boots hearing centre, I felt relieved after being initially abit anxious about what to expect.
Reassured by the caring approach and the knowledge shown.
17 April 2026
Completely satisfied, amazing experience
Brilliant, cannot fault them.
Professional, knowledgeable, friendly, helpful, empathetic, brilliant customer service
Akeel was exceptional
1 April 2026
How helpful Falak the lady whodid my…
How helpful Falak the lady who did my test was she put me at ease straight away was very thorough with explaining how to use my hearing aid would tell anyone to get their hearing checked
20 April 2025
Great service and with care
Extremely efficient in both the test and in providing solutions with zero pressure to buy. The aftercare service is a major selling point to buying my first set of hearing aids
15 December 2024
Excellent service - Boots Sutton Coldfield
Really friendly and knowledgeable audiologist, Jayna, explained everything clearly throughout the appointment. Showed how the tests identified the issues with my hearing and sorted the best support for me moving forward. Very happy with the service.
21 November 2024
Unprompted review
Very helpful advice
8 October 2024
Excellent professional appointment
The booking of appointment was easy but but was a six week + wait.
The appointment at Sutton Coldfield with Kuldeep was thorough, informative and professional and very patient. I cannot commend her enough.
The Hearing aid suggested and provided seem ,after a day or two, meet my requirements but it’s early days and I am sure any ‘fine tuning’ Will not be a problem.
21 September 2024
Boots Sutton Coldfield Audiology
From initial hearing test to fitting my new hearing aids, Kuldeep was excellent. Her knowledge and patience with me (these are my first hearing aids) was without fault.
27 September 2024
Unprompted review
The excellent hearing test
The girl who tested my hearing on Tuesday 20/8 was very helpful and professional she explained all aspects of the test clearly and made me feel comfortable and relaxed
20 August 2024
Test results explained very well
Test results explained very well. Also hearing aid options.
10 July 2024
Professional and Supportive
At all times I was dealt with in a positive and professional way. The audiologist listened carefully, made good eye contact and explained everything necessary at each stage of the process.
17 March 2024
Hearing Assessment Experience
Very pleased with the hearing assessment procedure and the exclamation of the findings. We were able to discuss in detail the results of the test, hearing aid options available and their costs.
6 January 2024
Very caring and understanding explained…
Very caring and understanding explained options simply
30 December 2023
Very pleasant audiologist
Very pleasant audiologist. Explained clearly how to use my aid.
28 September 2023
First of all the reception was really…
First of all the reception was really good and the audiologist was really nice and helpful with all the questions I asked and she was really helpful when choosing the hearing aids I'm so happy with my hearing aids I would recommend
14 August 2023
The young lady Falak Akram was very…
The young lady Falak Akram was very professional she explained all the tests she was not pushy the advise was absolutely spot on would highly recommend her to anyone I know well done Boots
30 August 2023
Very good service.
17 July 2023
How this can change your perspective on living life, and having all the pro's and con's explained fully
The entire experience was dealt with in a most professional and sensitive manner. Every thing was fully explained with all options presented to me. The Consultant...Falek Akram was so personable and made me feel so relaxed and reassured throughout the whole process. I look forward to receiving the hearing enhancement system next week
5 July 2023
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