Was very relaxing, everything was fully explained throughout the appointment. The woman who I had the appointment with was very nice, really made me feel at ease.
Location
Switch location9 North Street, CO10 1RB Sudbury, England, GB
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See what reviewers are saying
Such an improvement on my hearing since seeing Giseli in Sudbury, she listened and explained in details my hearing loss, plain simple words and for the first time I truly understood thr graph. She i... See more
Very friendly and informative. My test was not rushed and things were explained well along the way. After the examination I was given a hearing aid adjusted to suit me - I was quite amazed at what... See more
Beth made the whole hearing experience amazing. It’s an emotional milestone when you realize you probably need to do something more about your hearing, including hearing aids, which I had put off for... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
9 North Street, CO10 1RB, Sudbury, England, United Kingdom
4.3
Excellent
14 reviews
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Was very relaxing
Was very relaxing, everything was fully explained throughout the appointment. The woman who I had the appointment with was very nice, really made me feel at ease.
21 May 2026
The way we were spoken to by the lady…
The way we were spoken to by the lady did the hearing check
8 April 2026
Very friendly and informative.
Very friendly and informative.
My test was not rushed and things were explained well along the way. After the examination I was given a hearing aid adjusted to suit me - I was quite amazed at what I have been missing and actually looking forward to getting my own unit.
27 March 2025
Giseli nanni in Sudbury
Such an improvement on my hearing since seeing Giseli in Sudbury, she listened and explained in details my hearing loss, plain simple words and for the first time I truly understood thr graph.
She is knowledgeable and caring. A true asset to Sudbury. Happy costumer here.
3 December 2024
Unprompted review
Excellent hearing care
Beth made the whole hearing experience amazing. It’s an emotional milestone when you realize you probably need to do something more about your hearing, including hearing aids, which I had put off for a long time. Beth made me feel totally at ease and shared her hearing experience with me and really appreciated the emotional component that goes with a hearing appointment. I honestly feel I have found the best and most knowledgeable to give me hearing care and support. I get my hearing aids fitted this Friday by Beth and I know the hearing aids she advised me on are going to open up the conversation and world that goes with that for me. Thank you Beth
28 September 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Useless telephone booking system
Tried to ring to cancel my appointment at Sudbury. Tried on and off over three days to cancel through the central telephone booking system, often staying on hold for up to an hour with no-one answering. There does not appear to be a telephone number solely for the Sudbury branch. Appalling situation.
19 June 2024
Unprompted review
Reply from Boots Hearingcare - Sudbury
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Beth in Sudbury was excellant
13 March 2024
Initial hearing test.
. The audiologist was very knowledgable & put me at my ease when being assessed for hearing aids.
8 July 2023
Most helpful
Joanna was very, very helpful, explaining each procedure really well, making the experience much more relaxing.
15 April 2023
Brilliant
The lady that did my hearing test made the whole experience very calming and stress free.
17 March 2023
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