Was seen by the original lady, she was very helpful and sorted my problems out
Location
Switch locationBoots, 9 The Parade, NN1 2BY Northampton, England, GB
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See what reviewers are saying
Sufficient time was given for this appointment and it did not feel rushed. I felt listened to and that my needs were taken into account with the corresponding options which were offered. Everything... See more
I was quite nervous about my hearing test at Boots Northampton (Grosvenor Centre), but I really needn't have been. The audiologist, Michael Daws, made me feel instantly at ease. He explained what w... See more
Lovely reception and knowledgeable technician - Katyana. I was sorry for her as one of the BTE fobs was u/s. Not her fault and she dealt with the problem swiftly.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 9 The Parade, NN1 2BY, Northampton, England, United Kingdom
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Was seen by the original lady
Was seen by the original lady, she was very helpful and sorted my problems out
Very friendly
Very friendly, experienced staff.
Care taken to establish what were the best options.
Simple and straightforward.
Knowledgeable and empathetic audiologist
Very good service
The hearing lady couldn’t have been nicer, so friendly, very knowledgeable and helpful. She put me at ease, to the fact I needed hearing aids. She went through everything with me thoroughly.
Which hearing aid is most suitable?.
The audiology appointment was conducted very professionally by the Boots audiologist who conducted the hearing test to determine the level of deafness,after which having determined that hearing loss was significant proceeded to offer the best hearing aids for this level of deafness,the hearing aids on offer were discussed together with their advantages and disadvantages before a decision was made,
Altogether this was a very comprehensive and pleasant experience.
Thank You
I went to the Boots at Northampton Town…
I went to the Boots at Northampton Town Centre to review my new hearing aids the audiologist Shahina is very friendly and helpful. She explained all the details how it works and adjusted it to the best setting. She is patient and put me at ease. Altogether a good experience. Thank you Shahina
Friendly & Helpful
Friendly, helpful audiologist. Explained everything clearly and answered my questions helpfully.
Yes very professional
Yes very professional. Everything was explained clearly and I was made to feel at ease. Would recommend to my friends and family. Excellent.
Highly personable staff
Highly personable staff, very friendly and efficient. Bright clean environment.
After visiting a number of hearing…
After visiting a number of hearing specialists I believe Boots service to be the best on offer.
Shona was very thorough and explained…
Shona was very thorough and explained everything clearly. She was great at putting me at my ease and made the whole process enjoyable even though I need hearing aids. She was very patient and answered all my questions
Well recommended!
Every appointment has been either early or on time with everything explained in detail. The audiologist was friendly and polite.
Simple hearing test
Simple hearing test, explanation of the results and recommendation of the various options
I chose one and it was fitted and explained simply and clearly
Expert advice on a good range of hearing aids
Boots have a wide range of the latest high quality hearing aids. Fitting for in ear types was straightforward. Very pleased with sound quality and bluetooth capability so I can take calls and listen to music.
Very good explanation and practical help excellent support
Very good explanation and practical help
Good service and professional advice.
OUTSTANDING SERVICE FROM START TO FINISH.
After procrastinating for months I took the plunge and made an appointment to have my hearing tested at the Northampton branch of Boots.
The audiologist Michael Daws explained in great detail what a full hearing test involved. I was amazed at the technology used to assess my hearing. At each stage of the assessment he explained what was involved and how the information would be used. At the end of the process he told me that I had severe hearing loss in both ears.
Michael went on to explain what type of hearing aids I should consider buying. I chose the Phonak Lumity Platinum model. They come with a 4 year warranty, battery charger and you can even have a choice of colours! There is also full support from the audiology staff throughout the warranty period. I have now had my hearing aids for 3 months and they have made such a difference I wish I had made the decision much earlier to have my hearing tested.
Finally, my wife and I would like to thank Michael for his professionalism from start to finish. He is a credit to Boots.
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