Boots Hearingcare - Newry Reviews 6

TrustScore 4 out of 5

4.1

Unit 12 Buttercrane Shopping Centre, BT35 8HJ Newry, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the very beginning, Elaine was very professional, but with a very friendly reassuring manner. She assured me that if i needed help that shwe would be there to assist as she has been. A very th... See more

Rated 5 out of 5 stars

Hearing test with Boots Hearing Care, Buttercrane, Newry, Northern Ireland. Going for a hearing test can be daunting but Elaine, the audiologist, was relaxed, considerate and helpful. She explaine... See more

Rated 5 out of 5 stars

I recently accompanied my dad to his first ever hearing test at Boots Newry Hearing care centre. Elaine, our audiologist, is such a lovely, reassuring lady. She explained in detail the whole process t... See more

Rated 5 out of 5 stars

My experience with boots hearing care qaa brilliant Elaine in Newry has always been there for me in all circumstances


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Unit 12 Buttercrane Shopping Centre, BT35 8HJ, Newry, England, United Kingdom

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Professional

From the very beginning, Elaine was very professional, but with a very friendly reassuring manner.
She assured me that if i needed help that shwe would be there to assist as she has been.
A very thorough, professional process

20 March 2026
Rated 5 out of 5 stars

Hearing test with Boots Hearing Care

Hearing test with Boots Hearing Care, Buttercrane, Newry, Northern Ireland.
Going for a hearing test can be daunting but Elaine, the audiologist, was relaxed, considerate and helpful.
She explained the process and then the different types of hearing aids available.
I would be happy to recommend this service to family and friends.

18 April 2025
Rated 1 out of 5 stars

Boots Hearingcare Newry

I have been trying to contact Boots Buttercrane Newry to cancel an appointment for an elderly relative
We have tried ringing & you are put through to an automated service: with no answer. No resolution currently, yet the letter is saying you will be charged if not cancelled 48 hours prior to appointment date!! How is one meant to resolve this issue if no-one picks up a phone! Dreadful service!!

11 September 2024
Unprompted review
Boots Hearingcare - Newry logo

Reply from Boots Hearingcare - Newry

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Painless, reassuring & informative

I recently accompanied my dad to his first ever hearing test at Boots Newry Hearing care centre. Elaine, our audiologist, is such a lovely, reassuring lady. She explained in detail the whole process to my 84 year old dad who was quite apprehensive about possibly having to get hearing aids. However, the initial test was painless and quick and results were explained. Then options were discussed for the hearing aid dad needed but no pressure to purchase. We went home to mull over the options then contacted Elaine to advise of our decision. Appointment made for few days time for fitting and dad got his hearing aids. It is an expensive purchase but credit options are also available. Dad has peace of mind as the aftercare service is for his lifetime with the hearing aids. He has a few follow up appointments with Elaine to see how he is getting on which is an excellent service. Overall dad and I highly recommend Boots Newry Hearing Care, we are really pleased with the level and quality of the service and of how pleasant and professional Elaine was.

31 July 2024

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