Excellent professional staff who listened and diagnosed my hearing concern. New hearing aids fitted and up to now I am absolutely delighted. Will recommend to family and friends to visit Boots Heari... See more
Location
Switch locationBoots, Cleveland Centre, TS1 2JZ Middlesbrough, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I felt comfortable with the testing and found it was very thorough more so than my experiences with another provider.Wayne explained my situation really well.I came to Boots because my husband got his... See more
My appointment was on time. I was welcomed courteously by the receptionist, and by the practitioner Anoosa Hussain. Throughout the audiology test, I was treated respectfuly, put at ease, and kept inf... See more
Excellent service provided by professional and approachable staff.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Cleveland Centre, TS1 2JZ, Middlesbrough, England, United Kingdom
4.1
Great
17 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service provided by…
Excellent service provided by professional and approachable staff.
2 May 2026
Staff member Daniel very helpful me at…
Staff member Daniel very helpful me at ease answering my questions at ease
28 November 2024
Excellent service
Excellent service, Wayne put me ease, explained everything and answered any questions I had
10 April 2024
Very professional …
The hearing specialist was very helpful, explained everything in words that people could understand, felt at ease all through the test.
28 February 2024
Truly thorough checks
I felt comfortable with the testing and found it was very thorough more so than my experiences with another provider.Wayne explained my situation really well.I came to Boots because my husband got his aids last year and is extremely satisfied with them .
28 February 2024
A pleasant and efficient audiology test.
My appointment was on time. I was welcomed courteously by the receptionist, and by the practitioner Anoosa Hussain.
Throughout the audiology test, I was treated respectfuly, put at ease, and kept informed. I felt very satisfied.
8 December 2023
Easy and professional
13 September 2023
Excellent professional staff who…
Excellent professional staff who listened and diagnosed my hearing concern. New hearing aids fitted and up to now I am absolutely delighted. Will recommend to family and friends to visit Boots Hearing department if not happy if they have a hearing problem. I’m sure they will improve their hearing 100%.
Wayne, Lynsey and Maggie, thank you.
Derek Parker.
19 July 2023
Very Friendly Care
Audiologist very friendly and approachable. Gave all options. Didn’t feel at all pressured.
13 July 2023
Would recommend
Very helpful and and the aids were re adjusted to suit my first two weeks use.
Would highly recommend.
29 June 2023
Would highly recommend this Audiologist
No waiting over appointment time. Very friendly, knew his stuff and explained the process.
15 February 2023
Professional friendly service
2 February 2023
The audiologist was really good at…
The audiologist was really good at explaining my hearing test and put me at ease thank you
1 February 2023
Wayne was very helpful and was a big…
Wayne was very helpful and was a big help throughout my hearing care and helping me get a new hearing aid.
16 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.