I was very pleased with my experience at Boots hearing centre. Claire was very professional and made the whole experience pleasant and informative. I am very new to hearing aids but I’m sure they... See more
Location
Switch locationBoots Opticians, 52D High St, SO41 9AG Lymington, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I learnt so much about my hearing that I didn’t know. Claire was extremely knowledgeable and helpful. I wiuld definitely recommend Boots for help eith hearing loss!
Claire was the only one who listened to me regarding my hearing loss, she took the time to write a letter to my doctors suggesting they see me. Because of my age, being so young, I have never been tak... See more
From my initial appointment I have been kept well informed about my condition and what was needed. The hearing consultant was excellent and helpful and I felt confident about n her advice .
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 52D High St, SO41 9AG, Lymington, England, United Kingdom
4.5
Excellent
13 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very pleased with my experience…
I was very pleased with my experience at Boots hearing centre.
Claire was very professional and made the whole experience pleasant and informative.
I am very new to hearing aids but I’m sure they are going to make my life much easier .
22 April 2026
So informative and helpful
I learnt so much about my hearing that I didn’t know. Claire was extremely knowledgeable and helpful. I wiuld definitely recommend Boots for help eith hearing loss!
23 April 2026
Claire Spice explained clearly hearing…
Claire Spice explained clearly hearing test and options for the hearing aids. She is highly knowledgeable and most professional.
5 September 2024
The human and personalised touch
The human and personalised touch.
It made feel like a very valued customer.
Please keep up the good work.
A special thank you to Clare and Niall.
17 July 2024
The only people who listened to my needs
Claire was the only one who listened to me regarding my hearing loss, she took the time to write a letter to my doctors suggesting they see me. Because of my age, being so young, I have never been taken seriously when it comes to my hearing. I’ve been let down so much by medical professionals but after Claire’s letter my doctor took me seriously that’s why after medical tests I went back to see Claire as I have been referred for two hearing aids, due to Claire’s professional service I chose to go back to Boots and buy my hearing aids privately- despite being eligible for NHS funding. Claire’s care and attention throughout the hearing tests made me feel less embarrassed and made me feel like I mattered. I cannot tell you what it felt like to try on the demo hearing aids! All I will say is that Claire has changed my life and I cannot thank her enough. I highly recommend Boots Hearingcare Lymington.
30 June 2024
Very good experience
From my initial appointment I have been kept well informed about my condition and what was needed. The hearing consultant was excellent and helpful and I felt confident about n her advice .
14 May 2024
Having completed 3 years with my…great service
Having completed 3 years with my hearing care through the Lymington branch I have been extremely happy with the service I have received from Claire Spice
18 October 2023
Unprompted review
Very thorough and professional
13 September 2023
Claire Spice clearly explained my…
Claire Spice clearly explained my options. The whole experience was very positive.
30 June 2023
First class service.
21 June 2023
A really nice audiologist made…
A really nice audiologist made everything so easy to understand.
9 May 2023
Thankyou Claire
The audiologist Claire who tested my hearing - was excellent, very clever and kind - most professional.
1 March 2023
A positive experience
They were very good at explaining the hearing test results to me .A very positive experience.
17 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.