On the day of my appointment, I was made welcomed by my Hearingcare examiner, she put me at easy, by first of all explaining in detail the process, making sure I understood each step of the set up, th... See more
Location
Switch locationBoots, 35-37 Islington High Street, N1 9LH Middlesex, England, GB
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From my initial consultation, hearing test and hearing aid fitting appointments, Vidya Nambisan was very thorough and professional thoroughout. She showed me how to use them, keep them clean & how to... See more
I hadnt noticed and was then puzzled why each hearing aid had a different end to it. I went back to Boots and the person l had seen saw me almost immediately. She reassured me that this is correct... See more
ADVICE ON HEARING AID - 03/09/2024 I was served by member of staff who showed a lot of empathy and made me feel confident that the product would improve my hearing. In particular, they made me unders... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 35-37 Islington High Street, N1 9LH, Middlesex, England, United Kingdom
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Really welcoming appointment
Really welcoming appointment and everything was explained clearly
Outstanding service from start to finish
From my initial consultation, hearing test and hearing aid fitting appointments, Vidya Nambisan was very thorough and professional thoroughout. She showed me how to use them, keep them clean & how to charge them. I cannot speak highly enough about Vidya, she provided a first class service. Thank you so much, Vidya. XX
Your equipment seemed really up to date…
Your equipment seemed really up to date and easy for me to respond to.
The interviewer was friendly, cheerful and seemed to have all the necessary expertise.
The appointment started on time and the premises were clean and pleasant.
Helpful and knowledgeable staff member.
Very helpful and polite
Vindaya was very friendly and helpful
Informed advice
Informed advice, comprehensive but intelligible information, friendly and supportive consultant.
Ms Kalaeqi was most helpful and…
Ms Kalaeqi was most helpful and explained the hearing assessment at every stage.
Excellent courteous service
Excellent courteous service. Quick service and now getting used to my hearing aids.
Very lovely staff
Very lovely staff both of them. Thoughtful and willing to spend time explaining everything. I was very impressed.
Professional help and care
Helpful consultation with Vidya, audiologist. She was informed and knowledgeable, expert and highly professional in her care. She explained each step of the test, the fitting, the management of aids very clearly and articulately and didn't bombard me with information. She built rapport well with me and made me feel confident in my decisions to purchase hearing aids which I felt were right for me.
Very Helpful
Feedback
The audiologist was clear in explaining how hearing aids would help. She was patient and listened to my concerns. She allowed time to make sure I was ok to take them away and use them.
ADVICE ON HEARING AID
ADVICE ON HEARING AID - 03/09/2024
I was served by member of staff who showed a lot of empathy and made me feel confident that the product would improve my hearing. In particular, they made me understand I was entitled to return the product for a refund within a trial period of 3 months if I find it not suitable.
I had a very thorough and professional…
I had a very thorough and professional experience at my appointment
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