Boots Hearingcare - Islington Reviews 44

TrustScore 4.5 out of 5

4.7

Boots, 35-37 Islington High Street, N1 9LH Middlesex, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

On the day of my appointment, I was made welcomed by my Hearingcare examiner, she put me at easy, by first of all explaining in detail the process, making sure I understood each step of the set up, th... See more

Rated 5 out of 5 stars

From my initial consultation, hearing test and hearing aid fitting appointments, Vidya Nambisan was very thorough and professional thoroughout. She showed me how to use them, keep them clean & how to... See more

Rated 5 out of 5 stars

I hadnt noticed and was then puzzled why each hearing aid had a different end to it. I went back to Boots and the person l had seen saw me almost immediately. She reassured me that this is correct... See more

Rated 5 out of 5 stars

ADVICE ON HEARING AID - 03/09/2024 I was served by member of staff who showed a lot of empathy and made me feel confident that the product would improve my hearing. In particular, they made me unders... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 35-37 Islington High Street, N1 9LH, Middlesex, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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Rated 5 out of 5 stars

Outstanding service from start to finish

From my initial consultation, hearing test and hearing aid fitting appointments, Vidya Nambisan was very thorough and professional thoroughout. She showed me how to use them, keep them clean & how to charge them. I cannot speak highly enough about Vidya, she provided a first class service. Thank you so much, Vidya. XX

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Professional help and care

Helpful consultation with Vidya, audiologist. She was informed and knowledgeable, expert and highly professional in her care. She explained each step of the test, the fitting, the management of aids very clearly and articulately and didn't bombard me with information. She built rapport well with me and made me feel confident in my decisions to purchase hearing aids which I felt were right for me.

13 November 2024
Rated 5 out of 5 stars

Feedback

The audiologist was clear in explaining how hearing aids would help. She was patient and listened to my concerns. She allowed time to make sure I was ok to take them away and use them.

4 October 2024
Rated 5 out of 5 stars

ADVICE ON HEARING AID

ADVICE ON HEARING AID - 03/09/2024
I was served by member of staff who showed a lot of empathy and made me feel confident that the product would improve my hearing. In particular, they made me understand I was entitled to return the product for a refund within a trial period of 3 months if I find it not suitable.

6 September 2024

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