Boots Hearingcare - Halifax Reviews 40

TrustScore 4 out of 5

4.1

Boots, 7-11 Market Street, HX1 1PB West Yorkshire, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very professional but friendly and made me feel at ease during my hearing appointments. Explained every detail thoroughly and answered all questions clearly. My hearing aids were delivered within 2 d... See more

Rated 5 out of 5 stars

My partners Boots Hearingcare appointment was very thorough and informative. The hearing aids he was given to wear as a trial are amazing and will improve his day to day living as he has been missing... See more

Rated 5 out of 5 stars

Until I started the process I.e. initial hearing test, discussion around was it the right time for me to consider a hearing aid, which hearing aid, etc etc I had no idea how involved the process was.... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 7-11 Market Street, HX1 1PB, West Yorkshire, England, United Kingdom

4.1

Great

TrustScore 4 out of 5

40 reviews

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Rated 5 out of 5 stars

Review on Azraa

Azraa was friendly and very clear with full instructions telling me about my new hearing aids.
The follow up appointment were the same.

4 February 2026
Unprompted review
Rated 2 out of 5 stars

This review is to do with the price as…

This review is to do with the price as the service received was good overall.quoted £2800 for 1 phonak earing aid and if I wanted the pair it was £3600! Went to specsavers the same hearing aid was £1900 and £2700 if I wanted both.In the end bought from specsavers.How can the price be so different both big companies so buying power should be good,smacks of profits to me.

4 October 2025
Unprompted review
Boots Hearingcare - Halifax logo

Reply from Boots Hearingcare - Halifax

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 1 out of 5 stars

Owing to poor customer service from a…

Owing to poor customer service from a young guy who told me to wait for hearing test in wrong place, making me 5 mins late for test. The woman who was to do test, then stated very uncivilly that being 5 mins late I would have to wait to end of qué. Certainly never using Boots again if this is an example of their staff customer service.

27 November 2025
Unprompted review
Boots Hearingcare - Halifax logo

Reply from Boots Hearingcare - Halifax

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

Boots hearing care

Always great treatment and advice from Nicola and Awais . Both have great interpersonal skills. I would highly recommend Boots Hearing Care in Halifax.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

The audiologist Claire was very knowledgeable,helpful and professional. She made the whole experience pleasant and comfortable. The difference with my new hearing aid is remarkable and taylor made to my individual requirements

7 February 2025
Rated 5 out of 5 stars

A Very Positive Experience

My partners Boots Hearingcare appointment was very thorough and informative. The hearing aids he was given to wear as a trial are amazing and will improve his day to day living as he has been missing so much due to hearing loss. My partner always thought I was mumbling and there was nothing wrong with his hearing (much). Now he can hear bird song and the tv is not blasting out. The Hearingcare Specialist was very patient, professional, knowledgeable and thorough. I thoroughly recommend making an appointment if you’re struggling with hearing loss. Note: This review was my partners own words.

31 December 2024
Rated 5 out of 5 stars

Very happy with the process and result

Until I started the process I.e. initial hearing test, discussion around was it the right time for me to consider a hearing aid, which hearing aid, etc etc I had no idea how involved the process was. I now have my hearing aids and am very happy with the result. My audiologist was brilliant! I was never rushed to make decisions, I was basically helped through the process by having discussions and us both deciding the result.

10 October 2024
Rated 5 out of 5 stars

Not just in it for the money

The Audiologist Awais Elahi was patient and very thorough. He persisted and removed a pre-historic lump of earwax which improved my hearing considerably. After his excavation no hearing aid was required, but I will have no hesitation in buying one there if / when necessary.

3 March 2024
Unprompted review

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