I was given a very thorough hearing test and advised that I needed hearing aids for both ears. The examiner was very patient and advised which type would be the most suitable. I came away with the he... See more
Location
Switch locationBoots Opticians, Unit K Queen's Walk Shopping Centre, RH19 4DW East Grinstead, England, GB
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See what reviewers are saying
I have always got excellent service from Boots Hearing Care in East Grinstead. Hearing specialist explained the procedure clearly and with good information. Thank you
Relaxing professional experience by the audiologist, I was however concerned that on booking my appointment it was stated that hearing aids vary in price from about £400 to over £3000, I was informed... See more
The optician was very kind and explained everything to my 92 year old Mother clearly and patiently.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, Unit K Queen's Walk Shopping Centre, RH19 4DW, East Grinstead, England, United Kingdom
4.1
Great
12 reviews
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I have always got excellent service…
I have always got excellent service from Boots Hearing Care in East Grinstead.
Hearing specialist explained the procedure clearly and with good information.
Thank you
31 October 2024
Very satisfied from start to finish
3 October 2024
Great Service
I was given a very thorough hearing test and advised that I needed hearing aids for both ears. The examiner was very patient and advised which type would be the most suitable. I came away with the hearing aids fitted and am very satisfied with them.
15 August 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I don’t like the hearing aids and am…
I don’t like the hearing aids and am returning them tomorrow with request for a full return on money I have paid you. I was told that I had a 90 day cooling off and I am returning them tomorrow Monday 22nd January 2024. Well within90daysHeather Lumley
12 January 2024
Reply from Boots Hearingcare - East Grinstead
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Was good felt comfortable
14 September 2023
Relaxing professional experience but!…
Relaxing professional experience by the audiologist, I was however concerned that on booking my appointment it was stated that hearing aids vary in price from about £400 to over £3000, I was informed that the £400 price was 'per hearing aid' does this mean the highest price is £6000+ for a pair?
I was also concerned that I was not offered anything but the most expensive aids, no mention was made of any cheaper than £3600+ until I raised the matter. This appears to be a very dubious way of working and possibly reportable as sharp practice
12 July 2023
The optician was very kind and…
The optician was very kind and explained everything to my 92 year old Mother clearly and patiently.
29 June 2023
The audiologist was prompt and very helpful
The audiologist was prompt, very thorough in his examination, and very helpful. He confirmed what my wife (in particular) and I suspected; that I had a degree of hearing loss, and would likely be having to use some form of hearing aid to correct this. I was surprised to learn from the audiologist that my hearing was very much reduced.
He wasted no time therefore, in explaining the different types of hearing aid to me and placing an order for my own set. Also, he arranged the most suitable time for me to have the aids fitted (which turned out to be just a week later, to my complete surprise)!!
30 November 2022
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