A very professional assessment of my hearing issues. All my questions were answered in a simple and informative fashion, with various solutions for the hearing aids available. I would recommend Boots... See more
Location
Switch location11 Bridge Street, CW12 1AY Congleton, England, GB
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Very thorough testing and everything explained really well. Felt like I was being looked after by someone very experienced and knowledgeable about their job. Wish I had come to Boots when I first ex... See more
I have been seen by several Boots audiologists over the last 18 months but Alan at Congleton Cheshire is by far the best. Friendly, extremely knowledgeable of hearing problems and just as importantly... See more
The eye test was given in a professional way. There was no mention of giving me the opportunity of trying N H S glasses, wich I will follow up. Thought his sales pitch was brilliant.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
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At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
11 Bridge Street, CW12 1AY, Congleton, England, United Kingdom
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A very professional assessment of my…
A very professional assessment of my hearing issues. All my questions were answered in a simple and informative fashion, with various solutions for the hearing aids available.
I would recommend Boots in Congleton.
Best place for hearing problems
Very thorough testing and everything explained really well. Felt like I was being looked after by someone very experienced and knowledgeable about their job. Wish I had come to Boots when I first experienced hearing loss instead of another company that took my money and explained nothing and very little aftercare
Hearing test
I found the hearing expert put me at my ease and made the tests an enjoyable experience. He was very efficient and personable.
Pleasant expert advice
Reassuring and clear
Considering I find the need for hearing aids stressful, your representative could not have been more reassuring. I found Alan very clear in taking me through the process, answering all my queries with an easy manner. FIVE stars.
Very thorough assessment and advice
Very thorough assessment and advice on the best solution for my hearing problem
Pressured
The eye test was given in a professional way.
There was no mention of giving me the opportunity of trying N H S glasses, wich I will follow up.
Thought his sales pitch was brilliant.
It was a positive experience
It was a positive experience. I was given good advice about my hearing loss, and what I could do to assist my hearing, with a high quality hearing aid.
First hearing aids
Welcoming and comfortable environment.
Informative and patient with a first time aid wearer.
An incredibly helpful and thorough…
An incredibly helpful and thorough assessment. Very helpful and life changing experience.
Top man at Congleton
I have been seen by several Boots audiologists over the last 18 months but Alan at Congleton Cheshire is by far the best. Friendly, extremely knowledgeable of hearing problems and just as importantly of the Boots computerised system so that it is set up to give the best performance for the patient, which in this case is me! Top marks for a top man.
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