Millie McNeill delivered excellent service to my wife. She clearly explained the options in a friendly manner and even laughed at my attempts at humour.
Location
Switch locationBoots, 59 Broadmead, BS1 3ED Bristol, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Millie McNeill, was amazing! Explained all parts of the test and results really clearly and explained how this linked to anatomy! Would highly recommend!
I had a very informative lady called Sophie who help me with the hearing test as well as purchasing the right hearing aids for me. She explained in depth all the hearing aids available. Sophie was... See more
Bristol Boots hearing care. Millie McNeill was excellent. She made the test easy and explained everything clearly. Brilliant service
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 59 Broadmead, BS1 3ED, Bristol, England, United Kingdom
4.5
Excellent
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very caring and understanding people.
Excellent company service, kept me updated on appointments and cancellations.
Made the all experience very comfortable, and were very understanding.
3 February 2023
Fantastic knowledgeable service
9 January 2023
So good I like you so much things you
1 January 2023
Excellent back-up
I was very impressed by the careful explanations of how to fit and use the hearing aid. I was taken step-by-step through the process of fitting and using the unit, and my questions [and concerns] were all answered clearly. I had felt anxious prior to visit, but it turned out to be a very pleasant experience.
1 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.