Boots Hearingcare - Bridgend Reviews 37

Audiologist explained everything on the computer screen answering all my questions
I felt he really understood all the problems I was having. He even provided and programmed a hearing aid to my proscribed hearing prescription and let me walk around Bridgend for half an hour to try it out in different locations I was very satisfied with the whole experience.

Steve the audiologist was fantastic. Very professional, knowledgeable and made the whole experience a pleasure

I used Boots hearing department, the service i received was 100%, everything was explained perfectly and clearly. No pressure to buy and no hidden costs. All round Excellent service

The staff were very professional and explained things clearly. The only complaint I have is that at no time was I informed the hearing aid only lasts for 5 years. If I had been informed I would have made a different choice. Only found out when reading through the booklet provided.

Both Fred and Amy were excellent. They were very patient and listened to my concerns. They treated me with respect and didn’t rush me. I was impressed with them both.

A very professional setup. Knowledgeable audiologist who explained things in detail. Explained the pros and cons of the available devices. Good experience and would recommend.

A great service, by a helpful professional with patience, thanks.

The actual hearing aid professional in boots was very knowledgeable and helpful with the whole process of buying and fitting the hearing aids. The fault was with boots IT system when trying to buy the hearing aids on interest free credit. The card machine would not connect to the computer to allow you to pay a deposit. This had been reported the week before and still had not been fixed. I had to return to store later in the afternoon to pay the deposit over the phone. They also advertised that you could buy the insurance for the hearing aids on an annual basis but the computer system would not allow you to choose this option. Again this had to be resolved with another phone to customer services. When you are paying a lot of money for hearing aids you expect a more professional service.

My ears where checked thoroughly. Happy with my treatment and referral. And good advice on my hearing aid to buy.

Thorough and friendly. The hearing test was conducted with diligence. Would recommend.

Brilliant service from start, easy to book on line audiologist was friendly and easy to talk to. Explained everything clearly.

young audiologist was polite and did her job very well . answered any questions i had .very friendly made me feel at ease

We received an excellent service at Boots Hearing Bridgend. I would highly recommend them to others.

Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one.
Once completed, shown results and which category off hearing aid I could choose from . Picked my choice informed as to how they work and difference between them them . Done , just waiting to go in after my hearing aids arrive.

Excellent service from start to finish,
Friendly and highly professional staff.

Very professional and friendly people

Sarah's professional knowledge, expertise, help, assistance and delivery of all, was perfect in every-way.

Highly recommend Sarah's professionalism to all who are looking for professional help, assistance, guidance and clear understanding to your needs and requirements, faultless.

Friendly,informative and helpful

Sarah has been so understanding, friendly and professional. The range of aids is great, which is good thing, as my first pair really didn't suit me, but an alternative pair was given to me immediately, without any fuss. I won't be going elsewhere for my hearing needs. Highly recommrnded.