Michael was absolutely lovely with my mum. Kind and very respectful. He helped us to arrive at the best choice for her new hearing aids. Infinitely better than our experiences with Specsaver in the M... See more
Location
Switch locationBoots Opticians, 43-45 Toll Gavel, HU17 9AJ Hull, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I chose Boots hearingcare because of their good reputation and they didn’t disappoint. The Audiologist, Tony, was excellent, he gave a very thorough service and helped with the right choice of hearin... See more
The audiologist was very patient and helpful. No signs in store and then kept waiting at counter on first appointment so that I was 4” late for a 15” slot so it felt rather rushed.
I recently accompanied my dad when he went for a hearing aid check at Boots Hearing Care, Beverley. Michal, the Hearing Aid Audiologist, was extremely knowledgeable, friendly and helpful. He listened... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 43-45 Toll Gavel, HU17 9AJ, Hull, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The audiology test and advise I…
The audiology test and advise I received was very good and the audiologist was very friendly and helpful.
The gentleman was very professional and…
The gentleman was very professional and helpful. Everything was good.
Good service
Good service. I felt that I was being listened to as far as my hearing was concerned and felt confident that my situation was being dealt with satisfactorily.
Hearing test
Patience, information explained in a clear manor good listening and helpful. No pressure to purchase. Answered all questions
Explained all tests very thoroughly.
Michael was absolutely lovely
Michael was absolutely lovely with my mum. Kind and very respectful. He helped us to arrive at the best choice for her new hearing aids. Infinitely better than our experiences with Specsaver in the Midlands.
He was a bit let down by Boots Internet payment system which meant it took us a long time to pay and leave but all the staff were helpful and doing their best.
Excellent.
It was the knowledge and the easy…
It was the knowledge and the easy explanation by Tony which made the experience enjoyable
Superb customer service!
I recently accompanied my dad when he went for a hearing aid check at Boots Hearing Care, Beverley. Michal, the Hearing Aid Audiologist, was extremely knowledgeable, friendly and helpful. He listened to dad’s concerns and then gave excellent advice about the best type and size of domes for dad to use. He took time to ensure that they were a perfect fit and even offered to exchange a recent order of the wrong sized domes for the correct sized ones. Michal also gave dad useful information about ear care and at a follow up appointment even offered to sync dad’s new phone to his hearing aids. At the end of the appointment, he liaised with a colleague about a problem dad was experiencing with his glasses so that they were able to be looked during the same visit. Michal could not have been more kind and helpful and I would definitely recommend Boots Hearing Care.
Superb consltations
Superb consltations. Relaxed and friendy atmoshere. Tony was informative and took the time to listen to me and answer my questions. Am looking forward to collecting my hearing aids,
Very helpful audiologist.Explained and…
Very helpful audiologist.Explained and demonstrated appliance very well
The process seems to be thorough with…
The process seems to be thorough with plenty of follow up appointments and 90 day money vack guarantee if I’m not satisfied. So far so good
Great experience!
I chose Boots hearingcare because of their good reputation and they didn’t disappoint. The Audiologist, Tony, was excellent, he gave a very thorough service and helped with the right choice of hearing aid that suited my needs. The whole experience wasn’t rushed or pushy. Would recommend them very highly
Excellent service provided by staff
Excellent service provided by staff . A real pleasure to receive an well explained
understanding about the hearing equipment.
Excellent service
Tony is very patient and explains everything in a clear manner. No sales pressure. Asks what your needs and expectations are and selects the hearing aid most suitable for you. Mum was very happy with the service Tony provided
Tony was patient and friendly
Tony was patient and friendly
He explained everything before it happened
I felt he did a thorough examination and allowed plenty of time for questions and to tell me my opinions
Friendly down to earth
Friendly down to earth and practical advice and service with successful outcome.
Michal amazing!
Michal Bisz was wonderful from beginning to end. We live in Hull and preferred to travel to Beverley to see him for the fitting. He had covered in Hull and he was so knowledgeable, friendly, approachable and helpful that we wanted to follow him to Beverley. He,S a real asset to your team!
Michal was brilliant
Michal was brilliant, clearly explained everything in detail with no rush or pushy sales talk. Definitely recommend.
Boots Hearingcare Staff Excellent.
Natalie was very informative, Professional, polite and friendly. She explained my hearing tests results clearly and set out the options if I were to do nothing and leave my hearing for another two years and covered all the choices of new aids with all the advances in technology. I tried the two suggested hearing aids and the difference was amazing, one gets used to gradual loss of hearing and it becomes the norm until one tries the new hearing aids and the improvement is obvious plus my constant Tinnitus appeared to subside after a short period of wearing the new aides. This convinced me to go ahead and purchase two Hearing Aides for the first time. Behind the ear aides are unobtrusive, comfortable and quite covert. Both Michael & Natalie at Boots Opticians, Beverley make one feel very relaxed and there is not a hint of any hard sell at all. Excellent.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







