Gary, the audiologist, was extremely thorough, friendly and professional. He arranged for a full hearing check and advised on suitable hearing aids for which he took impressions of my ear canals. I fe... See more
Location
Switch locationBoots Opticians, 30 High Street, GU34 1BN Alton, England, GB
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See what reviewers are saying
Stacey was knowledgeable,cheerful& friendly. There was no pressure to buy but clear explanations of the different hearing aids to help me choose which ones would suit me best.
Unfortunately I had 3 appointments cancelled so I was grateful that this appointment went ahead. Very relaxed atmosphere, further testing completed and aids ordered and collected within a few days. Fu... See more
Stacey was fantastic in explaining and reassuring in her approach. I was putting off dealing with my hearing loss but she was totally professional yet friendly. I couldn't have hoped for better.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 30 High Street, GU34 1BN, Alton, England, United Kingdom
3.8
Great
15 reviews
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Appointment postponed i wasn't informed
I had an appointment booked for some weeks in advance for a hearing test, received an Email asking to confirm that i would attend a couple of days beforehand which i said i can confirm i would be there. When i turned up it was a staff training day and there was no one there that could do hearing tests. A wasted morning. No one had informed me, and apparently i wasn't the only person. I'm sure the people working there are great but organisationally it needs to be improved.
9 December 2025
Unprompted review
Reply from Boots Hearingcare - Alton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Stacey was knowledgeable,cheerful&…
Stacey was knowledgeable,cheerful& friendly. There was no pressure to buy but clear explanations of the different hearing aids to help me choose which ones would suit me best.
4 September 2025
Unprompted review
Bad communication.
31 January 2025
Reply from Boots Hearingcare - Alton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Highly recommended audiologist
Gary, the audiologist, was extremely thorough, friendly and professional. He arranged for a full hearing check and advised on suitable hearing aids for which he took impressions of my ear canals. I felt assured that I had been well informed and advised and can't recommend him highly enough
15 January 2025
4th time lucky
Unfortunately I had 3 appointments cancelled so I was grateful that this appointment went ahead. Very relaxed atmosphere, further testing completed and aids ordered and collected within a few days. Further appointment made to see if everything is working as it should.
26 November 2024
Hearing test and choosing the correct hearing aid
Stacey was fantastic in explaining and reassuring in her approach. I was putting off dealing with my hearing loss but she was totally professional yet friendly. I couldn't have hoped for better.
19 April 2024
Very thorough
Very thorough, friendly . Pleasure to deal with Stacey who was very knowledgeable and clear.
23 February 2024
I attended Boots in Alton knowing that…
I attended Boots in Alton knowing that I need to replace my cheap aids with some new tech. I was recommend buy a friend plus, Boots had a major online advertising campaign of 15% off in Jan 2024.
The service from the audiologist was first class. I decided on the top of the range Starkey aids.
When we discussed the price, I then found out that the 15% off was not applicable. I find this business practice from Boots a most trusted brand, totally appalling.
6 January 2024
Unprompted review
Reply from Boots Hearingcare - Alton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Stacey was helpful and knowledgeable.
5 January 2024
Professional services with a smile
29 December 2023
Cancellations…
Appointments were fine when I had them but both initial appointment and the one booked to fit the aids were cancelled at very short notice causing me a lot of inconvenience.
6 April 2023
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