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Bookmyforex Reviews 

2,113
•
TrustScore 5 out of 5

4.8

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Looking at 958 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick and smooth delivery service, often highlighting its efficiency and reliability. Many people also commend the overall service and user experience, describing it as fast, easy, and hassle-free. Reviewers consistently appreciate the staff, noting their professionalism, helpfulness, and polite demeanor, which contributes to a very satisfactory interaction. However, some customers also noted issues with customer service, reporting that support lines were often busy. Concerns were raised regarding delays in card activation and related formalities, with some reviewers also mentioning a lack of proactive communication.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Service

Consumers find service to be positive, with many reviewers highlighting quick, efficient, and professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting their politeness, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as smooth, fast, and convenient.... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the excellent, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was super smooth. The delivery happened in an instant and the person guided me throughout the process patiently.

Company details

  1. Money & Insurance

Written by the company

BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,113)

934 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad experience

Very disappointing experience with BookMyForex today. I specifically called their customer care twice today (11:15 AM and 11:56 AM) to confirm the availability of USD and CAD forex currency. Their team clearly assured me that the currency was available and promised same-day delivery if I placed the order before 1 PM.

Based on this assurance, I placed the order at 12:04 PM. Payment was completed by 12:13 PM, and all required documents were uploaded and verified by their executive by 12:25 PM. Despite completing everything promptly from my side, I got a call from their Hyderabad branch around 12:45PM stating that they do not have sufficient forex to fulfill my order. Then there was absolutely no communication or status update from BookMyForex about the delivery of my order until 5:17PM.

Only after I personally called them again at 5:18 PM did their executive inform me that the order had been delayed due to “insufficient currency availability” and that delivery would now happen only tomorrow by 9 PM.

This is highly unprofessional and misleading. If the currency was not available, why was I assured multiple times before payment that same-day delivery was guaranteed? Customers plan their travel and forex requirements based on such commitments. Keeping customers uninformed for hours after taking payment reflects extremely poor service and lack of accountability.

Right now, I have no option except to wait until tomorrow and HOPE THIS IS NOT TURNING INTO A SCAM. Definitely not the reliable and transparent service they claim to provide.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, prompt home delivery and also Mr Vivek help explained about the card functions, usage and safety tips about the card for seamless travel abroad, thanks BMF

5 May 2026
Unprompted review

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