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Bookmyforex Reviews 

2,112
•
TrustScore 5 out of 5

4.8

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Looking at 952 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for being fast, smooth, and on time. Many people highlight the overall service and user experience as quick, easy, and hassle-free. Reviewers consistently commend the staff and delivery agents for their professionalism, helpfulness, and polite demeanor. However, some customers also noted dissatisfaction with customer service, citing difficulties reaching support and a lack of clear communication after payment. A few other people also felt that card activation was delayed or not completed as promised, leading to frustration. There were also instances where initial assurances regarding service availability or activation were not met.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Reviewers mention positive feedback about service, often highlighting quick, efficient, and professional... See more

Staff

Users describe positive interactions with staff, frequently highlighting their politeness, helpfulness, and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as smooth,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was super smooth. The delivery happened in an instant and the person guided me throughout the process patiently.

Company details

  1. Money & Insurance

Written by the company

BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,112)

933 reviews in the last 12 months

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Rated 1 out of 5 stars

Bookmyforex is not refunding my money

I ordered a multi currency forex card and made the payment online. I had to eventually cancel and have still not received my refund back.

1. I made the payment but received no update on delivery or card confirmation. The amount was deducted and there was no update from their side. After getting on call with the customer care number multiple times. They processed the order but still hardly any written update by email.
2. Then once the processed it, there was still no update on the app. So I called the customer care number a few times more. They said it will be urgently done. It was not.
3. Then I receive an email that I won't get a reloadable card and I should add more currency to this card.
I told them that is not possible at the moment and that I should have been given this information before. So I requested them to cancel it. I call the customer care number again and they are processing the cancellation.
4. Then I get an email again to confirm the cancellation which I had already confirmed twice on call and I was assured to receive the refund in two days.

5. I still haven't received my refund and the calls don't connect anymore.

There is no support and they have just disappeared without refunding my amount.

27 April 2026
Unprompted review

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