The ordering experience was as easy as always. I did pay for next day delivery but that did not happen, the parcel arrived after 2 day. I believe that was down to Evri and their well known incompete... See more
Company replied
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Review summary
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The customer service was decent however, I think the products are a bit hit and miss. I've since learnt about a more ethical company whose products really are quality and last
I have found Bondara to be an excellent company, I had a problem with the product I received, they resolved the issue and got another sent out and delivered very quickly! I wish more companies were... See more
Company replied
Speedy delivery, affordable without being tacky. I have shopped at other places that offer basically the same items (different range) at a much higher cost. Definately my new go to shop.
Company replied
Company details
Written by the company
As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
4.2
Great
29K reviews
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Very pleased with our toys
28 July 2026
Reply from Bondara ®
We're so glad to hear you're pleased with your toys! Your positive feedback truly means a lot to us and we appreciate you taking the time to share it.
Reply from Bondara ®
We're delighted to hear that you had such a positive experience with our service, pricing, delivery, and the quality of our equipment. Thank you for your wonderful feedback!
Very quick service.
17 July 2026
Reply from Bondara ®
We are so glad to hear you had such a positive experience with our service and packaging. We truly appreciate your kind words!
Didnt get my order
Didnt get my order, order was deylad 4 times from 2 days delievery to a week and a half terrible delievery serivce. As to when i spoke to customer sercice from bondara they said its not there fault i didnt get my order and that they wont help this was in a email. So they told me they dont care. Waste of £70 prodcut, delievery service and customer service disghusting
28 July 2026
I bought two products and one of them…
I bought two products and one of them didnt work, I’m so disappointed
28 July 2026
Reply from Bondara ®
We're absolutely delighted to hear that you were pleased with your order and how quickly it arrived! Thank you so much for your wonderful feedback.
Reply from Bondara ®
We are so pleased to hear you are happy with the product and our speedy delivery. We always aim to provide excellent service.
Faulty products
Faulty products. Tried to contact you several times to return and no response. Other products I ordered were good and delivery was on time
28 July 2026
Order was great good quality and price.
Order was great good quality and price.
It's the delivery I paid next day delivery to get it by a certain day then the delivery company delayed it so it was a day late.
So why did I pay extra?
27 July 2026
Haven’t received my parcel
Haven’t received my parcel. This is most likely the couriers fault rather than bondara. However I’ve contacted the bondara customer help a few times to try and resolve the issue and haven’t heard anything back from them. It’s almost been a week since I initially contacted them.
27 July 2026
Reply from Bondara ®
We are so happy to hear that you love all the items you've purchased! Thank you for your wonderful feedback; we truly appreciate it.
Reasonably priced with frequent good…
Reasonably priced with frequent good offers and sale items. Packaging is always discrete.
Good selection for all tastes with quick Dely times.
20 July 2026
Reply from Bondara ®
We're so pleased to hear that you appreciate our pricing and frequent offers, as well as our discreet packaging. It's wonderful to know you found a good selection and quick delivery times!
Item arrived it’s poor quality
Item arrived it’s poor quality, bad design and totally unusable. Waste of money. I won’t be buying or recommending this item.
27 July 2026
Unfortunately Evri are delivery agents
The ordering experience was as easy as always. I did pay for next day delivery but that did not happen, the parcel arrived after 2 day. I believe that was down to Evri and their well known incompetence.
The package had been labelled for next day delivery but then relabelled having failed to send it out.
Your service was perfect when Royal Mail was used but Evri are appalling.
27 July 2026
Reply from Bondara ®
We appreciate you sharing your recent experience with us. We're glad to hear that your ordering process was smooth. We understand your frustration regarding the delayed delivery, especially after selecting next-day service. We acknowledge your concerns about the courier service and the impact it had on your delivery timeframe. We appreciate your valuable feedback.
Reply from Bondara ®
We're delighted to hear that you experienced good service, well priced products, and speedy delivery. Thank you for your positive feedback!
Reply from Bondara ®
We're so glad our advice was helpful before you placed your order. We appreciate your kind words!
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