Bon Accord Life Reviews 

1,137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, friendly, and patient when explaining complex insurance policy options and answering everyday questions thoroughly. Consumers consistently note that the overall service is smooth, highly efficient, and carefully tailored to individual financial budgets without experiencing any annoying sales pressure. Some reviewers were not happy with persistent communication, mentioning unwanted phone calls or feeling that representatives could be intrusive after searching for different insurance options online. People also pointed out that dealing with follow-up contacts occasionally felt inconvenient when their protection plans were already being processed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally helpful, friendly,... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that advisors are welcoming, professional,... See more

Service

Clients share positive opinions on service, noting that interactions are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting clear explanations and... See more

Price

Users describe positive interactions with price, consistently reporting affordable plans and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

Mary was very easy to talk too, explained all details very thoroughly. Had a good sense of humour and had a giggle which made me feel like I was talking to a friend. We both shared life experiences... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,137)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Akeel was really helpful

Akeel was really helpful with everything. His attitude was professional but made me feel that I was an Important customer to him and not just a number. He discussed my reasons for having the policy and searched for ways he could help me Improve my holdings. I would recommend him to anyone who is looking for help and advice.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Bonaccordlife.com

What a company, Tina Brazier was absolutely fantastic in helping me find the right cover I wanted, Great asset to the company, Not pushy at all, Gave me plenty of time to read through the information packs, Will use again! Thank you.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Akeem offered great service

Akeem offered great service. Always informing you of your options and how you can get the best out of the deal. I am very happy with his service as he has managed to save me £10 a month.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Akeel was very helpful and knowledgeable, getting me a great deal on my life insurance and critical illness cover. Very professional and humorous making the process very easy.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & professional Staff.

The call handler Tina Brazier was very friendly, professional and made the process very easy to complete and understand by explaining all the information very clearly. There was no pressure to agree to anything that I didn't want to and made the call very relaxing.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Profitable conversation with Akeel

Just had a very interesting, informative and profitable conversation with Akeel Rahmen regarding life insurance. He was friendly, chatty but not pushy. I was made aware of options available to me and my choice was respected. I got a much better deal on my life insurance sorted out for only a minor increase in my monthly payment, so thank you for that Akeel. I would definitely rcommend him as someone to speak to if you are seeking advice.

18 March 2025
Unprompted review

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