Bohomoon Reviews 

1,494
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning, high-quality jewellery because it remains durable, waterproof, and completely affordable for daily wear over many years. Loyal shoppers also highlight the exceptional customer service team for promptly resolving order issues and providing remarkably helpful support. Some reviewers were not happy with the product sizing, noting that items were awkward to fit or completely wrong for their proportions. Other customers mentioned specific concerns regarding certain jewelry finishes looking a bit cheap, discoloured, or brassy, alongside experiencing occasional response delays when seeking assistance.

What people talk about most

Product

Users describe positive interactions with product, noting that the jewellery is stunning, high quality, and... See more

Quality

Customers consistently note positive experiences with quality, praising the stunning and durable pieces that... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting how prompt, helpful, and... See more

Order

People report positive experiences with order, praising the simple checkout process, fast delivery, and... See more

Price

Reviewers mention positive feedback about price, emphasizing that the jewelry is exceptionally affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whilst the products look lovely I'm disappointed that there wasn't any honesty in the product description of the "pearl" ring. It's plastic. The second ring the gold colour looks cheap,.it's very oran... See more

Company replied

Rated 5 out of 5 stars

I purchased some items from Bohomoon after researching brands that were more hardy. I have not been disappointed with what I have received. There are so many beautiful pieces to choose from and after... See more

Company replied

Rated 5 out of 5 stars

I bought some items from Bohomoon and all I can say is that they are stunning! Unfortunately I had to send two rings back because even though I used the ring sizer they were too big, but Bohomoon did... See more

Company replied

Rated 5 out of 5 stars

My go to for all my jewellery. I wear it daily and it doesn’t tarnish or give me any reactions - I’m really sensitive to a lot of jewellery so it’s nice to find a reliable place to buy from. They have... See more

Company replied


Company details

  1. Costume Jewelry Shop

Written by the company

Your ultimate jewellery fix. We are committed to providing the best quality Stainless Steel products that our customers can count on to last!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,494)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This jewellery is great

This jewellery is great. I have sensitive skin and have usually only been able to wear real gold earrings, otherwise my ears are irritated. Im so pleased to have found this company and now have a great collection of earrings and rings. Ordering is easy. The items are great value. It's unfortunate that it can take a while for orders to be delivered but that is because I am anxious to receive my new jewellery. Perhaps I am used to next day delivery by other companies and it can take 4-5 days in this case. It won't stop me buying this lovely jewellery in the future.

19 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Jackie,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our value and collection of items.

In terms of delivery, we would recommend our express or next day delivery service. All orders during the sale take up to three working days to be despatched, however sometimes can be quicker. Our next day service will be same day despatch if ordered Mon - Fri before 3:30pm.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Best jewellery brand - doesn’t tarnish

One of the best jewellery brands I have bought from. Jewellery doesn’t tarnish and is the exact same as images supplied. Love the quality and the effort they put into the designs and will always be a returning costumer!

21 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Melanie,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our quality and designs.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Bohomoon is AMAZING

Bohomoon is incredible. Their customer service team is so responsive and always go above and beyond. Their jewellery is amazing quality. Highly recommend 10/10

6 February 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Jasmine,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our customer service and jewellery quality.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

the quality of the jewellery is outstanding

the quality of the jewellery is absolutely outstanding, it doesnt tarnish. with other plated jewellery i only wear for one day and its dull. this bohomoon plating is amazing, i have worn a bracelet for 3 months now and no sign of colour change or tarnish. i love it. real gold appearance at a fraction of the cost.

20 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Peter,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Highly recommend

I have made numerous purchases from the site and would highly recommend. I have never had any issues with the jewellery and some I have had for a period of time. Will be ordering more very shortly due to their fantastic offers.

27 February 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Claire,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Unbelievably nice jewelry 💗

Unbelievably nice jewelry. I do not know how other websites (no names) manages to charge the way they do. I will certainly be back for more.
Thankyou 💗

4 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Maxine,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Great products!

Great products, have purchased more now! Fantastic service and great feedback too, very happy with my purchases and great value for money in my opinion!

20 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Tilly,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our service and products.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

I’m obsessed with what I have purchased…

I’m obsessed with what I have purchased so far from bohomoon, I was looking for a place that does large size rings as someone that struggles to find rings that fit comfortably, bohomoon was the first place that came up I ordered three rings and then went back after they’d arrived to buy more. Highly recommend and will be buying much more in the future!

17 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Violet,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

Amazing quality jewellery

I have made several orders because I love the jewellery that much! There is so much to choose from and it is all really good quality and long lasting jewellery. My favourite is the goody bags, they are more than worth the money. Bohomoon is now my go to place when I need something for me or a gift.

20 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Natalie,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our goodie bags.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

I love this brand.

Every order i've placed has exceeded my expectations.

I love the packaging and the option for gift wrap is perfect for presents, it makes everything looks so expensive!

I honestly wear Bohomoon head to toe, every single day and I don't take it off to shower or go to the gym.

The Customer Service Team is amazing too, always very helpful and understanding.

10/10 always 🥰

9 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Paige,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our gift wrap and customer service.

Thanks again for your support, it means a lot to us.

Georgia

Rated 1 out of 5 stars

Awful customer service

Awful customer service, refuse to replace or refund faulty items.
Very poor quality jewellery too.

19 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello,

Thank you for taking the time to share your feedback.

We are really sorry to hear that some items haven't held up as they should, this is not the experience we want for our customers. We have a lifetime guarantee for our products and would love to resolve this for you.

Please get in touch with our Customer Service Team via customerservice@bohomoon.com and our team will resolve this for you as soon as possible.

Georgia

Rated 5 out of 5 stars

Bohomoon - great jewellery and great service

Bohomoon offers great quality and fashionable jewellery. Also delivers great service if there is any issues with the jewellery.

7 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Katie,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 3 out of 5 stars

Very unhelpful "Customer Service"

Very unhelpful "Customer Service". They posted my item to incorrect address. Never noticed on order as I had ordered from them before and so they had my correct address.

When I noticed the error and contacted them they blamed me for not noticing and said they are not responsible.

Dire.

Reply to below: I did not input my address. It was populated automatically, and as I had ordered before should have used my actual address. I have no idea where an address that is not mine was automated from.

To their credit however, I have been told my order has been resent to my actual address.

16 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Sharon,

We are so sorry that you order did not arrive with yourself due to the issues with an incorrect address. We have had a look into this for you and unfortunately this is due to the address being input incorrectly at check out.

We do not tamper with any addresses before the order goes out, nor do we have any updates once the order has been passed onto Royal Mail.

We pride ourselves in our customer service and never want our customers to ever feel they have had a negative experience with us. Customer satisfaction is our priority and we can see that this has now been resolved.

If there is anything else we can do for you, please let us know.

Georgia.

Rated 5 out of 5 stars

Love this jewellery

Love this company the only one I really order my jewellery from always top quality and great prices

14 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Nirvana,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

I have many pieces of jewellery from…

I have many pieces of jewellery from Bohomoon it’s of high quality it doesn’t tarnish so great for holidays or every day use there’s a huge selection to choose from some beautiful pieces the packaging is so sweet high quality all round great for gifts you won’t be disappointed.

17 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Helen

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 5 out of 5 stars

You must try!

What Bohomoon has built is truly amazing. A tireless brand on top of trends, offering a RANGE of jewellery to meet every need, style and aesthetic. Customer service is great; I’ve been a loyal customer for years now. They are always my go to.

4 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Iya,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback on our customer service and range of products we offer.

Thanks again for your support, it means a lot to us.

Georgia

Rated 3 out of 5 stars

Don't buy the Earrings!!! Your ears will be green

Have been a loyal customer for years. But that will change. All my bohomoon earrings are turning my ears green. The clasp of the earrings turn green. I have had some of these pieces for a few years and worn them a few times and they are going green. Lifetime guarantee is false advertising as they obviously use cheap metals and materials to create these products. But the rings, bracelets and necklaces are tarnish free. So BOHOMOON!! Check your earrings!!!

16 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello,

Thank you for taking the time to share your feedback.

We are really sorry to hear that some items haven't held up as they should, this is not the experience we want for our customers. We have a lifetime guarantee for our products and would love to resolve this for you.

Please get in touch with our Customer Service Team via customerservice@bohomoon.com and our team will resolve this for you as soon as possible.

Georgia

Rated 5 out of 5 stars

Great value, good quality.

Very happy with the service from this shop and with the quality of the pieces received. I wanted something unique and timeless as a 16th birthday gift. I chose gold as it is her preferred colour and her birthstone. The stones in the different pieces of jewellery were slightly different colours, but this is not an issue for me. The gold colour itself is very bright and shiny, and the offer was amazing, I received a free piece of jewellery! Overall, very happy with the experience. Can't comment on longevity.

19 February 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

Rated 1 out of 5 stars

Don’t understand the good reviews at…

Don’t understand the good reviews at all. The gold was literally orange and looked so cheap. Returning asap and have to pay to return. Avoid

1 March 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Sharl,

Thank you for taking the time to share your feedback.

We are really sorry to hear that you are unhappy with your items, this is not the experience we want for our customers.

Please get in touch with our Customer Service Team via customerservice@bohomoon.com and our team will resolve this for you as soon as possible.

Georgia

Rated 5 out of 5 stars

Amazing

Brilliant experience with bohomoon. I messed up my order and Megan sorted it out straight away. She also ensured it was shipped quickly which was above and beyond. I was really impressed by the quality of the rings, and will definitely order again. Thank you!

20 February 2026
Unprompted review
Bohomoon logo

Reply from Bohomoon

Hello Grace,

Thank you for your review. We are so glad that you love your items.

We really appreciate your lovely feedback.

Thanks again for your support, it means a lot to us.

Georgia

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