bobbleheadcraft.comReviews 

219
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's amazing quality and the high level of customization, with many noting the exceptional artistry and attention to detail that perfectly captures personalities and likenesses. The staff is frequently highlighted for being responsive, courteous, and professional, making the ordering process straightforward and pleasant. Many people are delighted with the finished product, often describing it as a perfect and unique gift that brings immense joy to recipients. However, some customers experienced issues with the product's fragility, noting that it felt soft and uncured upon arrival, raising concerns about potential damage. A few other people also felt that the shipping tracker lacked estimated delivery dates, and in some cases, orders were not received despite being marked as delivered. Additionally, some reviewers were not happy with the resemblance of the bobbleheads to the provided photos, even after requesting revisions, leading to disappointment with the final product.

What people talk about most

Product

Customers consistently note positive experiences with product, often expressing happiness with the end result... See more

Quality

Users describe positive interactions with quality, with many customers expressing happiness with the end... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the final product and... See more

Staff

Reviewers highlight positive aspects of staff, often describing the team as helpful, responsible, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting timely delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My bobble head looks amazing and the customization was great! The only flaw I had was the bobble head feels soft and very fragile like it’s was not cured before shipping. We have it on a shelf so no o... See more

Rated 5 out of 5 stars

Bobblehead craft did an excellent job on the piece I ordered for Fathers Day. They were great about sending proofs of the work in progress and making adjustments. I am very happy with the end result,... See more

Rated 5 out of 5 stars

Oh my gosh!! Thank you so much for doing such a super job on the Bobblehead for our boss, an attorney, for Boss Appreciation Day! He is MORE than happy to have received it, and you truly captur... See more

Rated 5 out of 5 stars

We ordered a custom bobble head for my grandfather who is a 25+ year “Red Coat” (usher) at Ohio State football games. Something he loves and very proud of. Not only did his face look like him, but th... See more


4.3

Excellent

TrustScore 4.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(219)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my custom bobblehead

I received my bobblehead in good time. They sent me updates through the process. I am thrilled with the outcome and likeness to my son. First Christmas gift done and dusted. Would highly recommend.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. Kept me updated thru the whole process. Quick response time when I inquired on something. Very pleased with the bobblehead. The person that the gift was given to got a huge smile on his face when he seen it. Would definitely purchase with them again.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Just what I wanted!

I ordered a custom bobblehead of my dad in a baseball uniform, and it turned out exactly how I wanted. Very happy with the quality and customer service. The face-proofing process was personal and met my standards. My only complaint is that the shipping tracker the company uses does not give you an estimated delivery date. You just get a notification when it's going to be delivered today. But-- the product itself and process for receiving it was excellent.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and product!

Ordering and customizing was very straightforward. Customer service was prompt to reply to questions. I loved that I could review before the final product to make mi or adjustments.
Came right on time. The person for whom this was a gift was truly wowed! Thanks so much! I will order again.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Beware! My bobbleheadcraft.com experience was very disappointing. The head on the craft did not resemble the photo that well. In fact the hair on the crafted bobblehead was the hair of a caucasian male and the photo was obviously an African American male. Why would they ever put caucasian hair on the back of the head of an African American man? They never sent me a picture of the rear view of the doll's head. Now the Chinese company wants an ADDITIONAL $50 to send me a corrected bobble head. If it's sounds too good to be true....than it probably is. Really think this through before getting involved in this sham. Communication is very very slow and their responses are short and almost robotic. If you are on the fence with this purchase, stay in your own yard.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

The Product is AMAZING!

I am very pleased with the product I received from bobbleheadcraft.com. As soon as I submitted my order, I received a response that they were working my request. The individuals kept in touch with me during the entire process. They were very responsive, courteous, polite, timely, professional and the product is amazing!!! Thank you, bobbleheadcraft, for making this gift idea so PERFECT. I appreciate you sharing your talents!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding product

Outstanding product! Easy to work with, fast shipping, and they provided me an opportunity to give feedback on the hair color before finalizing. So happy with what we received.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

The married couple

Sent a picture of my son and his wife at their wedding- Very custom- initially they were very close but had forgotten to do the long braid for my son's beard- the finished product had the braid! These artists do a fantastic job of recreating a picture. Very pleased with the end results!!!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

At first, I wasn’t sure about this company due to being scammed in the past by online shops, but I quickly learned that this company was not only legit but great to work with. They kept me informed and answered every question I had. They went above and beyond for me in making my bobblehead exactly how I wanted it, and that wasn’t an easy task. I appreciate how much time they took on it, and if I ever need another one, I will order again from here. . FIVE STAR ⭐️⭐️⭐️⭐️⭐️

8 May 2025
Unprompted review
Rated 5 out of 5 stars

I had a bobblehead made of my son and…

I had a bobblehead made of my son and his wife's wedding photo for their anniversary. It came out amazing. Everyone loved it so much so that two of my friends are now going to order one for thenselves.
5 stars is not high enough.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Specific details matter!

My experience with this company was as good as the specific information I gave them and provided feedback on the timetable they needed. I figured the place they make these things are 11 hours ahead of my time zone on the east coast of the U.S. The artists and staff probably use English as a second language and do a great job trying to be thorough. Also, I considered to send the ONE picture to best represent the head they needed to create. With all of this, I feel they did an incredible job! I feel one has to be flexible with the nature of the product and have a sense of humor. My advice to anyone considering this purchase is to be as specific and give the artists the best picture to work off of. Maybe they need to require multiple pictures to better create the piece?
Well done, I would do this again.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I LOVED IT

What made my experience great? Their promptness. Additionally, their contact with a pre-delivery picture of the face that did a great job of replicating my god-daughter. Both her mother, and I, loved it.

There was a little confusion in the ordering process, but I attribute that to me.

I'll know better when I order the next one... and there WILL be a next one.

7 March 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look