bobbleheadcraft.comReviews 

219
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's amazing quality and the high level of customization, with many noting the exceptional artistry and attention to detail that perfectly captures personalities and likenesses. The staff is frequently highlighted for being responsive, courteous, and professional, making the ordering process straightforward and pleasant. Many people are delighted with the finished product, often describing it as a perfect and unique gift that brings immense joy to recipients. However, some customers experienced issues with the product's fragility, noting that it felt soft and uncured upon arrival, raising concerns about potential damage. A few other people also felt that the shipping tracker lacked estimated delivery dates, and in some cases, orders were not received despite being marked as delivered. Additionally, some reviewers were not happy with the resemblance of the bobbleheads to the provided photos, even after requesting revisions, leading to disappointment with the final product.

What people talk about most

Product

Customers consistently note positive experiences with product, often expressing happiness with the end result... See more

Quality

Users describe positive interactions with quality, with many customers expressing happiness with the end... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the final product and... See more

Staff

Reviewers highlight positive aspects of staff, often describing the team as helpful, responsible, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting timely delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My bobble head looks amazing and the customization was great! The only flaw I had was the bobble head feels soft and very fragile like it’s was not cured before shipping. We have it on a shelf so no o... See more

Rated 5 out of 5 stars

Bobblehead craft did an excellent job on the piece I ordered for Fathers Day. They were great about sending proofs of the work in progress and making adjustments. I am very happy with the end result,... See more

Rated 5 out of 5 stars

Oh my gosh!! Thank you so much for doing such a super job on the Bobblehead for our boss, an attorney, for Boss Appreciation Day! He is MORE than happy to have received it, and you truly captur... See more

Rated 5 out of 5 stars

We ordered a custom bobble head for my grandfather who is a 25+ year “Red Coat” (usher) at Ohio State football games. Something he loves and very proud of. Not only did his face look like him, but th... See more


4.3

Excellent

TrustScore 4.5 out of 5

219 reviews

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No history of asking for reviews

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4.3

All reviews

(219)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Double bobblehead

We had requested a very specific customized bobble head with specific clothes. While delivery was extremely slow the end product was better than expected.

30 December 2025
Unprompted review
Rated 4 out of 5 stars

My bobble head looks amazing and the…

My bobble head looks amazing and the customization was great! The only flaw I had was the bobble head feels soft and very fragile like it’s was not cured before shipping. We have it on a shelf so no one can touch it. But I am a little worried if someone tries to pick it up they could deform it or break it. Hopefully it will harden on its own after sitting. Overall the bobble head customization process was great!

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible product and horrible service. They do not care about making their customers happy.

The three proofs that were sent didn't look anything like the person. It took a week or so each time to get a new proof so it was no longer possible to get the gift in time. I tried to speak with or email a manager but they don't allow it. I cancelled the order and they will only give me 60% refund per their policy even though they did a terrible job creating my custom gift.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Such a great custom gift!

We ordered a custom bobble head for my grandfather who is a 25+ year “Red Coat” (usher) at Ohio State football games. Something he loves and very proud of. Not only did his face look like him, but they put so much detail into his name tag lanyard, hat and included the Ohio State logo and some fun football items on the base. He’s skinnier as a bobble head, but I’m sure he won’t mind.
You do have to plan ahead at least a full month when ordering custom but it’s SO worth the wait. Excellent job and we’ll order again for future gifts I’m sure!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Very CUTE Bobble-Head figurine!!👍😉

Very CUTE Bobble-Head figurine!!👍😉

Thank you for for creating this Bobble-Head to my liking with a close resemblance!
I also appreciate the follow-up contact made to ensure my Bobble-Head met my satisfaction!
The order process & delivery was completed in a timely manner. Thank you once again, good job !

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

Perfect!
You got every detail from jewelry down to the scarf, and snaps on the clothing
Thank you

3 December 2025
Unprompted review
Rated 1 out of 5 stars

No communication. No proof. No bobblehead.

Two weeks passed with zero communication. When I reached out to customer service asking when I’d see a proof they responded with a brief reply that it had already shipped. I never saw a proof! They also didn’t provide tracking and I don’t have anything yet.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

During the entire process I was kept informed of progress, was given the opportunity to make a few alterations, and my bobblehead came out great! Well done!

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Bobblecraft is unreliable

Bobblecraft is unreliable. They were paid in full and I never got my product. Do not buy from them. My order allegedly arrived at JFK airport was being delivered by a shipper out of Linden NEW JERSEY on 10/29/25. When I went to track it, shipper said it was delivered. They were going to look into this, but I never heard anything more. I have lodged over 10 complaints and get no response.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal artistry and customer service!

Oh my gosh!! Thank you so much for doing such a super job on the Bobblehead for our boss, an attorney, for Boss Appreciation Day!
He is MORE than happy to have received it, and you truly captured his personality!!
The artist did a fantastic job on his features and your customer service was outstanding. I will definitely order from you again!

Thanks for everything!!!

Melissa Mang

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a bobble head as a gift to my…

I ordered a bobble head as a gift to my boss who was promoted and moving to a different location. The bobble head turned out perfect! I could not believe how much it resembles him from just sending a picture and i will definitely use bobbleheadcraft.com in the future!

6 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 4 bobblehead couples figures…

I ordered 4 bobblehead couples figures of my children and their spouses. This was to be a Christmas gift. Communication was almost non existent and no proof were sent. One communication asking questions was not acted on. When the first 3 figures arrived only one was a bobblehead, the others were stationary. None of them resembled the photos. The last figure arrived later of my son and his wife. My daughter in law is a beautiful woman of color which the photos clearly show. The figures that arrived were of 2 Caucasion people. I was very angry and offended. I cannot give any of the figures to my children now. I cannot show the offending ones to my son and his wife, I cannot give the others to my children as they do not resemble them and I cannot leave one out. I have received a weak and unsatisfactory response saying sometimes the artists do not depict the figures exactly. This is utter nonsense. I am demanding a refund but as yet have not received any confirmation. I have ordered some from another company with much better communication and skills. I would NOT recommend this company at all.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gift

Hi! Our friends are a newly wed dentist couple and they loved their dentist bobble heads - they looked like themselves and were so cute! I don't think our note from us reached them but we let them know it was from us, they were delighted! (Our inscription didn't make it, but the bobbleheads were so beautiful and they were so excited so it's okay! the company apologized and refunded me a smidge) . We enjoyed working with Bobblehead and their talented artists!
thank you again!!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

⭐ 1 Star – Extremely Disappointed with Final Product

I ordered a custom couple bobblehead and was incredibly disappointed with the result. After receiving the proof, I submitted clear and specific feedback—like separating the male’s mustache in the middle and adjusting the female’s features (complexion, nose shape, etc.). Despite this, the final bobbleheads completely ignored the revisions and look absolutely nothing like the photos I provided.

The resemblance is practically nonexistent, and it’s frustrating considering how much time I spent providing reference photos and detailed instructions. I get that bobbleheads are stylized, but this was just sloppy work. It feels like they rushed through production without paying attention to the proofing feedback at all.

I wouldn’t recommend this company to anyone looking for something remotely accurate or professional. Total waste of money.

2 August 2025
Unprompted review

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