The experience was good, with quick responses to emails. However, after I emailed inquiring about the status of my suitcase, they only replied after I had already sent an email asking if they had any... See more
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Track and Expedite the return of your lost airline luggage. Covers all flights globally. For $5 before you fly, BRB will give you $1000 if we are unable to recover your bag within 96 hours (4 days). No proof of luggage contents required. Real-time email/SMS/WhatsApp updates.
Contact info
United States
- www.blueribbonbags.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Very easy and quick- I found the…
Very easy and quick- I found the cheapest ticket in less than 10 min
No booking details which is stupid
Worthless waste of time and money
Worthless waste of time and money. Blue Ribbon does nothing to help and denies reimbursement no matter what the circumstances are.
This company is a bunch of scammers and should be brought up on charges for false advertising.
5/5 customer service and support
Blue ribbon bags were responsive, timely, and supportive during a stressful time when I lost my bags. They provided great customer service with clear communication throughout the process. I am grateful!! 5/5 ⭐️!!
Great Service
Great Service! I highly recommend. My client had a five-day delay in the delivery of his luggage and before he received it from the airline, Blue Ribbon had paid the corresponding compensation.
No hassle and reliable
Weird loopholes to file a claim
This company has weirdly specific policies, like requiring that you provide an airline report within 24h of landing - which is very impractical.
Read the fine print, and stay away!
A very good service
A very good service. I was really surprised, I never had such a good service. Next time I will use Flight Network again.
Blue Ribbon bags through flight centre as waste of money…
Blue Ribbon bags through flight centre is a waste of money. What annoyed us with Blue Ribbon Bages is that we put in the Mishandled Baggage Report whens our daughter’s bag did not turn up on the next flight. We then received an email from Blue Ribbon stating they are not an insurance company but rather a service of tracking and expediting the return of misdirected luggage. They said as a courtesy they tracked the bag and said it had arrived at our destination before we had even boarded the flight. The most annoying thing was we didn’t ask for money from Blue Ribbon. We just asked them to help locate the bag. We feel that they were more interested in not having to pay any money than to find the missing bag and also the fact that they gave us incorrect information. They were more of a hindrance than anything.
Easy service
Easy service. Great price and piece of mind. Would use again.
The service and speed of response from…
The service and speed of response from BlueRibbonBags was fantastic. Used them from a flight in Australia and they were brilliant to deal with. Would absolutely recommend them.
Totally worth doing!!
Great experience! Lost my suitcase on the way to Orlando. Blue Ribbon located it for me immediately. I’m doing this forever for the peace of mind it provides!
My experience with My Queensland…
My experience with My Queensland holiday company Matthew was so helpful and reassuring when I spoke to him and explained everything in detail with no pressure on me and let me decide what to do for the experience for my husband and myself and I would happily go back to your company and Matthew again
Exceptional Service and Best Prices!
We had a fantastic experience with this flight agency! Sofia was incredibly helpful—she responded to our emails very quickly and was always kind and professional over the phone. She made the entire booking process smooth and stress-free. On top of that, the prices offered were the best among all the options we researched. I highly recommend this agency and will definitely use their services again!
A scam and a joke
A scam and a joke. What a total waste of time. Tried everything to lodge a report for a lost bag, but was denied at every opportunity. Do not bother or waste your time. Scam.
My luggage was lost on a long distance…
My luggage was lost on a long distance flight from NY.
I have received most professional service with a multiple daily updates.
The company is super efficient, providing a top quality service.
The bag was found and delivered to me in an excellent condition after 3 days, week end inclusive.
Needless to say, I am a loyal client now
Dont even deserve 1 star I lost my…
Dont even deserve 1 star I lost my baggage for more than 96 hours and they said as you have not reported in 12 hours of baggage lose it wont be compensated . shit company
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