I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forwa... See more
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Review summary
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I had an amazing experience with my taxi assessment with assessor orfana manzoor. I had previously passed Sandwell council and now applied for solihull council. Both times orfana manzoor was fair p... See more
Company replied
had a fantastic experience with Lee, who accompanied me during my Uber driving test. From the moment he arrived, he was professional, reassuring, and incredibly easy to work with. Even though he... See more
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Orfana was an amazing Taxi driving Assessor.. Really relaxed and friendly, which made taking the Test less stressful. She explained things clearly and helped me feel confident behind the wheel! Thanks... See more
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Company details
Written by the company
We work closely with Hampshire and Isle of Wight Constabulary, Hampshire and Isle of Wight Fire and Rescue Service, local authorities and community partners to protect vulnerable residents and promote safer living. The reviews here are for our sister company, BLTDriverTraining.co.uk and do not reflect our charity.
Contact info
Police & Fire HQ, SO50 9SJ, Eastleigh, United Kingdom
- 0300 777 0157
- www.bluelamptrust.org.uk
4.0
Great
74 reviews
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I'm an 54-year-old man who's been…
I'm an 54-year-old man who's been driving for a very long time but very very nervous this morning but my driving assessor Orfana Manzoor greeted me and was absolutely exceptional. Make me feel at ease which resulted in me passing thank you for the experience okay
4 March 2026
Unprompted review
Reply from Blue Lamp Trust
What a fantastic result, Dave! It takes real courage to face those nerves head-on, especially after years of driving experience. Orfana is brilliant at putting people at ease and we're so pleased she helped you feel confident on the day. Congratulations on passing!
— The BLT Driver Training Team
Going into the assessment my nerves…
Going into the assessment my nerves were all over the place but after getting into the car with Miss Manzoor and starting my test I felt relieved as she was a nice examiner and made me feel comfortable while I done my test would definitely recommend.
4 March 2026
Unprompted review
Reply from Blue Lamp Trust
Thanks so much for your review! We know how nerve-wracking assessments can be, so it's great that Miss Manzoor was able to put you at ease straight away. Glad the whole experience felt comfortable from start to finish. We really appreciate the recommendation.
— The BLT Driver Training Team
Orfana Manzoor was great examiner
Orfana Manzoor was great examiner. She provided guidance, was calm & showed great empathy during my test. Orfana is a credit to the organisation.
4 March 2026
Unprompted review
Reply from Blue Lamp Trust
Thank you, Harnek. That's a lovely thing to say about Orfana. She works hard to create a calm and supportive environment for every assessment, so hearing that her guidance and empathy came through is really rewarding for the whole team.
— The BLT Driver Training Team
I had a driving test today with orfana…
I had a driving test today with orfana manzoor. I had a great experience. The found her to be very professional yet very friendly allowing me to be comfortable. I would recommend her to anyone.
2 March 2026
Unprompted review
Reply from Blue Lamp Trust
Hi Faisal, glad you had a great experience with Orfana. She prides herself on being both professional and friendly, so it's nice to hear that balance came through during your test. Thanks for taking the time to leave a review and for the recommendation.
— The BLT Driver Training Team
Professional Assessor
I was given a very thorough assessment by Assesor Dean Heasley which gave me more confidence in my driving. Where I did have faults, I was given indebt instructions and debriefing on how to move forward. Even though he looks tough enough to make any driver nervous, he did manage to make me feel relaxed prior to testing.
27 February 2026
Unprompted review
Reply from Blue Lamp Trust
Really appreciate you sharing this. Dean is thorough by nature and it's good to know his debriefing on faults gave you more confidence rather than less. That's exactly the outcome we aim for with every assessment. Glad he managed to settle any nerves too!
— The BLT Driver Training Team
I just pass my taxi test with orfane …
I just pass my taxi test with orfane manzor. It was a very excellent experience with her.
27 February 2026
Unprompted review
Reply from Blue Lamp Trust
Congratulations on passing your taxi test, Abu! Glad Orfana gave you an excellent experience. Thanks for the review.
— The BLT Driver Training Team
I haf a very good experience
I haf a very good experience. Orfana is very experienced and i learnt many things. She has excellent and good behaviour and is very friendly
26 February 2026
Unprompted review
Reply from Blue Lamp Trust
Many thanks for the kind words, Hafiz. It's great to hear you found Orfana experienced and friendly, and that you learnt a lot from the session. That's what it's all about.
— The BLT Driver Training Team
Orfana was friendly
Orfana was friendly, professional and courteous. Highly recommended.
23 February 2026
Unprompted review
Reply from Blue Lamp Trust
Cheers Ian, appreciate the recommendation. We'll make sure Orfana sees your feedback.
— The BLT Driver Training Team
Orfana was amazing during my test
Orfana was amazing during my test. Clear guidance throughout and very observant whilst also giving me feedback at the end as well
23 February 2026
Unprompted review
Reply from Blue Lamp Trust
Thanks for the lovely feedback, Sarfraz. Orfana always aims to give clear guidance and honest feedback, so it's good to know that came through during your test. Much appreciated.
— The BLT Driver Training Team
Very good experience
Very good experience. The examiner was Profesional, friendly and well mannered.
19 February 2026
Unprompted review
Reply from Blue Lamp Trust
Thank you, Adnan. Glad the examiner came across as professional and friendly. That's the standard we set for every assessment.
— The BLT Driver Training Team
Orfana manzoor is a great person
Orfana manzoor is a great person. She advised me with my faults which made me improve my driving skills to become a safe taxi driver. I have learnt a lot from her as I have had a few assessments but today I have passed. She made me feel relaxed when I was nervous every time and gave me the confidence to pass this time. Thank you so much
17 February 2026
Unprompted review
Reply from Blue Lamp Trust
Congratulations on passing, Hamid! It sounds like Orfana played a big part in helping you build your confidence over multiple assessments. That persistence paid off and we're pleased she helped you get there. All the best on the road.
— The BLT Driver Training Team
Orfana Manzoor a highly professional…
Orfana Manzoor a highly professional and a skilled assessor
17 February 2026
Unprompted review
Reply from Blue Lamp Trust
Thanks Asim, we'll pass that on to Orfana. Appreciate you leaving a review.
— The BLT Driver Training Team
Reply from Blue Lamp Trust
Thanks for the kind words about Orfana, Abdul. We'll make sure she knows!
— The BLT Driver Training Team
I took an assessment in Cambridge with…
I took an assessment in Cambridge with an assessor who had no internet to check the vehicle had valid MOT. John was extremely harsh to say the least, I’m switching licenses and already do chauffeuring and taxi work. John wasn’t very friendly at all and marked me down for very harsh minor faults. He was patronising at the end of the test, wouldn’t let me speak or ask questions, no positive feedback. Maybe I caught John on a bad day? I got that impression, I drove round familiar roads to me safely without any major incident so to accrue 16 faults was mega harsh.
May sound bitter just because John failed me but it was more the experience with this rude man, I would NEVER entertain blue lamp again. I have since passed with a company called Diamond advanced motorists with no issues, ironic.
18 May 2026
Unprompted review
The experience was fantastic.great…
The experience was fantastic.great feedback.great communication.driver teacher orfana.
6 February 2026
Unprompted review
Reply from Blue Lamp Trust
Glad you had a fantastic experience, Waqar. Good communication and feedback are things Orfana works hard to deliver, so it's nice to see that recognised. Thank you.
— The BLT Driver Training Team
I passed my assessment with assessor…
I passed my assessment with assessor orfana manzoor. She offered me feedback when I was not successful and gave me encouragement to improve and try again. She is so kind and helpful and professional. I am happy that I have her as assessor and met her. Thank you Orfana
5 February 2026
Unprompted review
Reply from Blue Lamp Trust
Well done on passing your assessment, Shahid. It's great that Orfana's encouragement and feedback helped you improve and succeed. She'll be really pleased to read this. Best of luck with everything.
— The BLT Driver Training Team
I had an amazing experience with my…
I had an amazing experience with my taxi assessment with assessor orfana manzoor. I had previously passed Sandwell council and now applied for solihull council. Both times orfana manzoor was fair professional and very friendly. Thank you bluelamp trust
3 February 2026
Unprompted review
Reply from Blue Lamp Trust
Great to hear you've had positive experiences with Orfana across two different councils. That consistency is something we're proud of. Thanks for choosing Blue Lamp Trust again, and congratulations on passing both times.
— The BLT Driver Training Team
Orfana manzoor she is very nice …
Orfana manzoor she is very nice professional and friendly i have lovely experience with her
3 February 2026
Unprompted review
Reply from Blue Lamp Trust
Glad to hear you had a lovely experience, Chaudhry. We'll pass your kind words on to Orfana. Thanks for the review.
— The BLT Driver Training Team
Had a very great experience with BLT
Had a very great experience with BLT, Examiner Orzana Manzoor was Great.
30 January 2026
Unprompted review
Reply from Blue Lamp Trust
Thank you for your review, Azeem. Really pleased to hear Orzana looked after you well. We appreciate you taking the time to share your experience.
— The BLT Driver Training Team
I had a driving assessment with Abid
I had a driving assessment with Abid, he was very nice, gave clear instructions and I was able to do the test with ease and calmness. Thank you Abid for your help.
12 January 2026
Unprompted review
Reply from Blue Lamp Trust
Hi Baljit, thanks for sharing your experience. Abid is brilliant at putting people at ease during assessments, and it sounds like he did exactly that for you. Glad it all went smoothly.
— The BLT Driver Training Team
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