BlindsbyPost Reviews 

13,619
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,619)

2,388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No complaints whatsoever

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued.
Really pleased the floor to ceiling patio door vertical slats were completely assembled, chains, weights etc. Just had to clip them in place.
Would recommend Blindsbypost.

3 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate your feedback and are delighted you’re happy with your order 😊

Rated 5 out of 5 stars

Very pleased with our first order so we…

Very pleased with our first order so we ordered 2 more blinds .
Excellent price which beat all we tried .
Delivery this morning by Linear Logistics .
Excellent service from them as well .
Well done Blinds by post & Linear .
Now more fitting to do !

10 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 1 out of 5 stars

Dreadful Returns Process

I ordered the wrong size and notified them immediately on receipt. The blinds hadn’t even been taken out the box. The returns process is ridiculous. A courier collects from you - doesn’t notify you of a date or time but you’ve got to be in. (Too bad if the courier comes when you’re at work). After that you wait…..and wait….and wait. After over a month and several emails they finally notified me a partial refund had been made (minus their deductions for postage and restock), but that the refund could take up to 10 days to reach my bank account. Really? No idea what the blinds would have been like, but because of the truly awful returns experience I ordered the replacement blinds elsewhere. With customer service like that, I would definitely NOT recommend and will never purchase from them again.

17 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your feedback.

Our roof blinds are manufactured to specific window codes, so we’re sorry to see that an incorrect code was selected when the order was placed.

I can see that the particular product ordered was eligible for return. As a gesture of convenience, we offered a chargeable collection service using a reputable nationwide courier. This service is specific to certain products and is not part of our usual returns procedure. For larger packages, this can often be more convenient and cost-effective than arranging an independent return, as well as avoiding the need to take the parcel to a post office or shipping location.

I can see that the courier made several attempts to collect the blinds. Once collected, the products were returned to us, booked in and inspected before the refund could be processed, as is standard with many online returns. From the original order through to collection, inspection and processing of the refund, the overall process was completed just outside of one month.

We appreciate that the returns process can be frustrating, particularly where an incorrect product code has been selected, and we’re sorry that this was not the experience you were hoping for. We can confirm that the refund has now been successfully processed. Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.

Rated 5 out of 5 stars

Perfect fit

Perfect fit, good quality, really easy to fit, quick delivery and great price

10 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for the fantastic 5 stars! We’re delighted you’re happy with your blinds 🤩

Rated 1 out of 5 stars

Disappointed blind too big for window

Disappointed blind too big for window
Even though I supplied the correct resess measurements of my window

The only option was out to me by a another one or pay them then £39 for then to cut it down

They did not make any attempt to fix their error in making overall size of the blind too big for.

Will not recommend products or company and advise people to be careful it they intend using then

No customer service just take the money

6 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your feedback. I can see our team are actively looking into this for you and will be in touch shortly.

Rated 5 out of 5 stars

its what we ordered

its what we ordered, fitted well. Does the job intended

5 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your kind words and 5 stars!

Rated 5 out of 5 stars

All good

Beautiful blinds ready to hang, arrived on time very pleased

7 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for the 5 stars!

Rated 5 out of 5 stars

Ordered on Wednesday arrived Thursday…

Ordered on Wednesday arrived Thursday perfect colour ,length and width exact as requested will definitely order all my blinds through this company 10/10

15 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for the 5 stars! 🌟

Rated 5 out of 5 stars

Ordered replacement slats for vertical…

Ordered replacement slats for vertical blind. 1 Slat had a flaw in fabric not a major problem. Raised the issue with seller replaced the slat straight away. All delivered in good time well packaged. Definitely use again

31 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for the amazing review! ⭐️

Rated 5 out of 5 stars

Ordered and delivered within a few…

Ordered and delivered within a few days.. fits perfectly and looks great..
Will definitely order more from here

7 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for the fantastic 5 star review! We really appreciate it ☺️

Rated 1 out of 5 stars

Avoid !

If your order arrives correct then you will be fine. If there is an issue with your order then you will have real problems with this company! Ordered x2 vertical blinds that was different lengths. X2 blinds arrived the same length. Both were incorrect measurements but luckily one just fitted. Contacted via email and the replays are sparse to say the least. Contacted by phone and promised a call back Monday and it’s now Friday and no contact. 3 weeks later still no refund or replacement blind. I can only recommend you avoid this company as I have no option but to escalate this outside this company now.

Another empty reply. Been waiting 8 days for a promised call back that never happens for the refund. Now been trying your phone for 20mins and no answer.

24 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your feedback. I can see our team are actively looking into this for you and will be in touch shortly.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, correct size and good quality.

7 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your wonderful 5-star rating!

Rated 5 out of 5 stars

Absolutely superb

Absolutely superb. Arrived within a day of ordering. Tracking and delivery were brilliant. Quality is excellent. Perfect 👍👍👍👍👍

14 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for the amazing review! ⭐️

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to order and arrrived quickly. Quality excellent. Very happy and would recommend

31 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for leaving us 5 stars!

Rated 5 out of 5 stars

Excellent Service

BlindsbyPost were quick to answer my query about blind samples and the plastic fitting on the louvre/slat. Samples/fitting sent on on the day it was requested. Order placed, and replacement slats was here within 8 days of order date. Delighted with Dalhia White. The new blinds have modernised my room, making it so much brighter. Slats very good quality, as was the weights and chains. I would highly recommend this company.

13 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for leaving us 5 stars! 🌟

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look