BlindsbyPost Reviews 

13,617
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,617)

2,388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely replacement slats for vertical…

Lovely replacement slats for vertical blinds. Easy to measure. Came ready assembled. Look amazing and totally transform room.

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Very pleased with how easy it was to…

Very pleased with how easy it was to order was very easy .they arrived in good time .Very easy to fit and looks great thank you .

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate your feedback and are delighted you’re happy with your order 😊

Rated 4 out of 5 stars

Edited review

I placed an order for 2 perfect fit blinds for one window (2panes) and another perfect fit blind with a dressing of a Roman blind for another window. The first thing I noticed was I had ordered incorrectly by getting silver inners instead of the white I was assuming I’d get - I put this down to screen size being too small. Then one of the blinds for the 2 pane window is too small - their error and the blind for the other window is crooked so unusable. I contacted the company immediately and informed them, sent them pictures etc and said that since 2 of them have to be remade could we get the white inners and give me white for the one that’s correct for which I will pay. That was 10 days ago. They claim to be still working on it but they are just fobbing me off, it shouldn’t take that long to fix simple errors, it’s not rocket science and they got the original order out quicker than the 10 days too. I would not recommend spending your money with this company, they don’t support you when they’ve done wrong but are trying to blame me for delays because of colour issues which is ludicrous. EDIT: the company has reached out to me and are replacing all the perfect fit blinds in the white that I had incorrectly not ordered at their own cost to make up for delays in rectifying their mistakes. I think this is noble of them and I applaud them for their actions. Should this all happen as I now believe it will I shall be removing any negative remarks above and give them a big thumbs up - things go wrong from time to time, its how it’s dealt with that is the mark of the man or in this case company. I look forward to this being resolved in the next few days as promised

14 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your feedback. Our customer care team are looking into this for you.

Rated 5 out of 5 stars

Excellent service and products.

Excellent service and products.
Purchased twice from them.
Thank you. God bless you.

24 February 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ It’s fantastic to know you’re happy with your purchase 😊

Rated 4 out of 5 stars

Arrived day before date given…

Delivery service was good arrived when said they would, I ordered for my conservatory window, did struggle to get the brackets in the rubber had to use a knife in the end, but very pleased with the end result

11 August 2026
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Reply from BlindsbyPost

Thanks for your 4 star review! We’re really pleased to hear your order arrived on time and that you’re happy with the end result.

Occasionally, with newer windows, the brackets can be a little more difficult to fit into the rubber seals. This is why we recommend using a small amount of lubricant, such as washing-up liquid, to help ease the brackets into place, as outlined in our installation instructions.

If you ever come across anything like this when installing our products, please don’t hesitate to get in touch with us. Our team is always happy to offer advice and help make the installation as straightforward as possible.

Thank you again for your feedback, and we hope you enjoy your new conservatory blinds!

Rated 5 out of 5 stars

Great quality blinds great packaging…

Great quality blinds great packaging followed measurement guide lines from the site. All perfect first go.

3 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We’re so pleased to hear you had a great experience with us 🙌

Rated 5 out of 5 stars

Perfect fit!

Quick delivery, perfect fit and very easy to install.

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 3 out of 5 stars

Samples

Samples, from the unishade range, were received the day after making the request and were of a sensible size, so all good there.
The issue we had was that the sample labelled white had a creamy hue to and the sample labelled Naro was in fact white. We did call to check the samples were correctly labelled, which they did, before ordering.
Now have 2 blinds on order and hoping they turn up in the correct colour

15 August 2026
Unprompted review
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Reply from BlindsbyPost

We have requested some further information through Trustpilot. Once we receive this, we can take a look into this for you.

Rated 5 out of 5 stars

Lovely

Lovely, exactly what I needed to replace old blinds , quick delivery

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We appreciate you taking the time to leave us such positive feedback 💙

Rated 5 out of 5 stars

Fantastic Quality

Everything was perfect from start to finish. Blind Slates are fantastic so pleased that I bought from you. Will definitely recommend you to all my family and friends ⭐️⭐️⭐️⭐️⭐️

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 5 out of 5 stars

No complaints whatsoever

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued.
Really pleased the floor to ceiling patio door vertical slats were completely assembled, chains, weights etc. Just had to clip them in place.
Would recommend Blindsbypost.

3 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐ We really appreciate your feedback and are delighted you’re happy with your order 😊

Rated 5 out of 5 stars

Very pleased with our first order so we…

Very pleased with our first order so we ordered 2 more blinds .
Excellent price which beat all we tried .
Delivery this morning by Linear Logistics .
Excellent service from them as well .
Well done Blinds by post & Linear .
Now more fitting to do !

10 August 2026
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Reply from BlindsbyPost

Thank you for your 5 star review! ⭐

Rated 1 out of 5 stars

Dreadful Returns Process

I ordered the wrong size and notified them immediately on receipt. The blinds hadn’t even been taken out the box. The returns process is ridiculous. A courier collects from you - doesn’t notify you of a date or time but you’ve got to be in. (Too bad if the courier comes when you’re at work). After that you wait…..and wait….and wait. After over a month and several emails they finally notified me a partial refund had been made (minus their deductions for postage and restock), but that the refund could take up to 10 days to reach my bank account. Really? No idea what the blinds would have been like, but because of the truly awful returns experience I ordered the replacement blinds elsewhere. With customer service like that, I would definitely NOT recommend and will never purchase from them again.

17 August 2026
Unprompted review
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Reply from BlindsbyPost

Thank you for your feedback.

Our roof blinds are manufactured to specific window codes, so we’re sorry to see that an incorrect code was selected when the order was placed.

I can see that the particular product ordered was eligible for return. As a gesture of convenience, we offered a chargeable collection service using a reputable nationwide courier. This service is specific to certain products and is not part of our usual returns procedure. For larger packages, this can often be more convenient and cost-effective than arranging an independent return, as well as avoiding the need to take the parcel to a post office or shipping location.

I can see that the courier made several attempts to collect the blinds. Once collected, the products were returned to us, booked in and inspected before the refund could be processed, as is standard with many online returns. From the original order through to collection, inspection and processing of the refund, the overall process was completed just outside of one month.

We appreciate that the returns process can be frustrating, particularly where an incorrect product code has been selected, and we’re sorry that this was not the experience you were hoping for. We can confirm that the refund has now been successfully processed. Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.

Rated 5 out of 5 stars

Perfect fit

Perfect fit, good quality, really easy to fit, quick delivery and great price

10 August 2026
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Reply from BlindsbyPost

Thanks for the fantastic 5 stars! We’re delighted you’re happy with your blinds 🤩

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