Bidz 

I am having a worse with bidz. I order alot of stuff since august online still didnt even get a tracking number for my orders out of 3 different order i only received 1 little thing out of 15-20 things this is so annoying n still i didnt get a proper explanation no reply to e mails n no one even bother to call me n explain anythin....

Ordered about 2 months ago.... still have not received my jewellery I bought!!! I only just got sent a confirmation that it was sent to me FINALLY about 1 week ago with the tracking number. In between I was emailing to see what was going on with my purchase and the response was always the same and had no details about when I could expect my item or if it was getting sent or nothing like that. The communication was soooo poor!!!!!!!! I would rate this site a minus 5 stars if I could!!!

Orders take weeks or months to ship Incomplete orders High prices

I ordered some rings and they took 2 months to be delivered no apology or anything not very happy just not good enough

Lousy service, merchandise in one instance was delivered after weeks of delays. The other item I purchased was finally canceled after weeks of inquiries as to the whereabouts of the merchandise. Will never buy from your outfit again

Customer Service has declined since last purchases. It appears there is not enough staff to respond to emails/calls. I have 10 orders in last 6 wks totaling over $9,500. I got only 2 items from 1.5 orders and the expensive item was sent without the Certificate of Authenticity purchased. 1 of 3 gemstone's quality in a ring didn't look as seen in web photos...sent it back. Waiting for most of the items won still plus now a refund.

It took over 3 months to get half my order and still waiting for the other half, the delivery times quoted are totally false.

I am waiting on purchases that I made over 2 months ago, I received one item but last week but 2 items were sent to me at the same time and the second items still has not arrived. I also have another item that was purchased 2 weeks ago and the item said it ships in 4-6 days and I have not received a notice that it has been shipped. This company was sold to new owners a couple years ago and has been poorly run ever since.

I have placed orders and it has taken 2 months or longer to receive.
Unless I contact Bidz, I don't know what is going on, Several times there have been items cancelled after 2 months of waiting.

The last 2 times I used Bidz, I have waited between 3-6 months to get product - and that likely only occurred with my “multiple inquiries”. The last order, 2 items, after multiple inquires over 3 months, they cancelled 1 item stating no longer avail, and delivered 2nd item in 3rd month.

I’ll not use again- stresses me out.. brutal customer service

i paid for two items in June and just recived one only on 27th September still waiting for the second item both were purchased for special occasion which has past
NOT HAPPY

I'm from France. But my boyfriend is from USA. I got the very nice gift from him before half of year (yellow gold earrings and necklace with rubies). Jewelry was bought in Bidz. My earrings and necklace are exclusive design, shiny and gorgeous. I like their quality. All my friends were asking me where I got my jewelry. My few friends bought some items in Bidz later. Delivery time took long... but we are in France. It is normal. Other things (quality, price and beauty of items, customer service, design of website) deserve 5 of 5 stars. We together want to share our nice experience with Bidz. Thank you!

After a month I emailed them requesting information for the shipment. 15 days after that they responded with a "SORRY FOR THE DELAY WILL BE SHIPPED SOON”. After another month, I sent a new mail, once again after 15 days I received the same answer “SORRY FOR THE DELAY, BUT WE HAD A PROBLEM WITH THE SUPPLIER, BUT WILL BE SHIPPING SOON”. So, I requested a refund and the answered that as more than 3 months had pass, they can’t refund the money, so I must ask my bank to refund it. Of course, the bank said that they only refund when the purchase is between the first three months after the purchase. Once again, I emailed them, and I received a “SORRY, WE CAN’T DO ANYTHING YOU HAVE TO CONTACT YOUR BANK”. So, in resume, I will not receive my money back (more than $600.00), they simply stole it. BIDZ.COM ARE THIEVES, DEFRAUDERS, UNSCRUPULOUS, SCAMMERS.

VERY slow delivery. Tried phoning...no response. no communication at all.
Invoice showed a free gift which was never sent. Over all a very poor transaction

1.In mid-July, you have terminated my one order, and the money has not Give me back my account. (order #516398111)
2.Order # 516548117 bought at the end of July, I sended few letters, but no ansver from your side .

had to wait long time to receive my 4 of 6 orders 1 not complete so far and 2 have and still am waiting since 6/21/2018 have contacted by e mail and seems like the response is computer generated at times

I was very excited when I purchased my items. They were presents for my husband and daughter. I purchased the items expecting to receive them within a month based on what was stated on the site when I bought them. I just finally received my full order. It took nearly 3 months to receive it and several emails to customer service to try and get updates. The responses were only that they supplier was at the jewelry show so the order would be slower to arrive. 3 months is ridiculous. I did not have the items for both of their birthdays and had to buy different items for them.

If you really want the worst customer service...just win and purchase items from Bidz.com. I have been winning and purchasing items from them for over a year now, and for the most part most of my purchases have not been completed and have been canceled or are still in a Open status. Just yesterday, I reviewed my bank account and None of the money paid for items that Bidz.com canceled, has been refunded as they told me via email messages. I have requested a refund of all cancelled and open orders from Bidz.com which to date totals $447.36. Will be happy to let you know when I finally hear from them. It had better be soon.