Bidz 

Fun site hard to win some items? When your on a budget I guess you luck out don't think I will bid much longer fun though! When it lasts?

I purchased a stainless steel engagement/wedding band set. Within only a few hours of wearing the ring the centerpiece stone and the setting mount on the engagement ring simply fell off. I have sent an email to bidz.com and am waiting to get a response.

Depending how this is handled by bidz.com my rating could change. The ring set looked beautiful upon arrival and the cost was favorable

I placed a few orders 2 months ago and have not yet received my items. I contacted Bidz a few times. They never returned my phone calls and they are very slow at responding to e-mails. For one of my orders which was guaranteed next day shipping actually took 13 days. I am very frustrated with their services. I will not purchase from them again.

I ordered two items on March 2nd. One had next day shipping and the second said 5 to 7 days. I received one item on April 4 and I'm still waiting for the second item. Apparently, the items being sold are not in stock.

Paid for jewellery in January 2018 and February 2018 . Emails from Amanda M. of Bidz.com kept making excuses and they never despatched the goods. I cancelled the orders and asked for a refund. They said it would take up to 12 working days to refund the money to my account. After that period was up they sent another email to say it would take up to another 12 working days and that there was some restriction on the amount they could refund each day. This appears to be a delaying tactic to allow the period for your rights under credit cards rules for the customer to arrange a chargeback to run out. I arranged for a chargeback with my credit card company and had Visa refund my money under their guarantee terms. So remember you have between 90 and 120 days to make a chargeback to Bidz.com. So don't delay if the goods don't arrive within a reasonable time scale you should not wait for a refund from Bidz.com because all you get are excuses, delays and their customer service is appalling. Caveat emptor. Beware beware beware you have been warned

I have acquired many lovely things from BIDZ but this past year has not been a good experience. I am still waiting for pieces that I purchased last September that were advertised as a 7-10 day ship date. I am hesitant to bid any more until the other pieces, for which they;'ve had my money for 3-6 months, are delivered.

I have been using Bidz for 13 years without problem.....until this year. I’ve sent numerous emails requesting a refund for 2 purchases January and February and received notification that both would be refunded within 10 days. Still waiting. Absolutely appalling and now will go through my credit card company to retrieve the money. STEER CLEAR OF BIDZ.

I bought 6 different articles and a family member 8 articles the which they say will be sent from 4 to 6 days and after waiting for three months they were never sent in addition when you try to communicate with them it is impossible and recovering your money is harder still, they take the money of the people and someone should do something about it since this is a fraud and I have understood and read the same arguments from many other people who have had the same experience with this company, for me has been very frustrating and I would like find a government department that could do something about it

I have been waiting for my six open orders. As of today I have not received any. I Have not heard from them as to why at least one order has not arrived yet. Very unprofessional service.

I have ordered 3 things with Bidz which after months are still to arrive but they continue to sell the same item to other people. I have spent a lot of money but have stopped ordering as they seem fraudulent. They don't have your item then they give you a credit instead of a refund. I am very unhappy.

I ordered products from your company in Sept 2017 and just last week got 3 things I ordered but did not get my complete order as of yet...
no one calls me I have to call just to see whats going on with my products I ordered.

Brand New Necklace With Genuine Diamond Yellow Length 18in - Certificate Available.
Listing Number:262476721
Item Number:02096651
1
Shipped

DIAMOND MAXX Brand New Watch With Genuine Diamonds - Certificate Available.
Listing Number:262478410
Item Number:02090677
1
Open

Brand New Bangle Bracelet With Genuine Diamonds Metallic. Total item weight 12.8g Length 7in - Certificate Available.
Listing Number:262473146
Item Number:02094771
1
Open

NEVADA SILVER CO Made in Italy Brand New Necklace 925 Sterling silver Length 20in
NEVADA SILVER CO Made in Italy Brand New Necklace 925 Sterling silver Length 20in
Listing Number:262472000
Item Number:02110096
1
Shipped

DISNEY Brand New Chain Bracelet Made in Yellow Metal. Total item weight 13.3g, Length 7in
DISNEY Brand New Chain Bracelet Made in Yellow Metal. Total item weight 13.3g, Length 7in
Listing Number:57016822
Item Number:02087187
1
Shipped

They stole my money $400 and no jewelry paid in December of 2017 and now it mid March 2018 can't be a hold of them. Don't buy from them.

Last year I bought an item I had to wait for the item to be shipped, 3 weeks later upon following up I was told that the item is not available with the supplier and I should wait. After waiting another two weeks I was given the same response. Ultimately I had to cancel the order.
Same thing has happened this year.
Why do I have to follow up, why is the customer not notified? Extremely bad customer service.
I had to request for my shipment to be partially delivered as I bought two items.
Till date I hae not been notified of the second item.
Rest assured I will not be shopping with BIDZ in future. Two bad experiences.

Bidz.com 'WAS" the "best" for quality of purchases, price and delivery time beginning almost fifteen years ago for me. That is NOT the case any longer! I have outstanding orders from September and November of 2017 and while an "Amanda M" at Bidz.com customer services emailed to say that the company will cancel and refund my credit card for my "OPEN" orders, within three business days (in early February 2018), that, to date, March 8th., 2018, has not happened! I have been able to leave a few voice messages on their customer services line but no one has answered them. Mostly I get a recording that their mailboxes are FULL! This is after trying all three departments offered when you call their California phone number; 1) Customer Service, 2) Billing and 3) Buying! I have even attempted to contact them by bidding and winning items which I would take in lieu of the ones they owe me but still to NO AVAIL!!!!!! It seems to me that they have turned into a purely FRAUDULENT company!!!!! It would be good if all of those who have been "suckered" by this company banded together and opened a law suit against them. :-(

I'm still waiting for orders that I ordered in September 2017. you sell the product as being in stock????? the wait is to long something is not right.

I am extremely disappointed with the service I have received recently. I still have not received my orders from the 3rd of NOVEMBER 2017. It's now the 8th MARCH 2018. Very unhappy.

Normally I receive my orders in a timely manner, but lately it has become a hassle. I have orders that are a month overdue. But the packages received are packed well and fine quality. Thanks

Will never use this website ever again.
Terrible customer service, no response to emails or refund for goods not supplied.
I ordered an item on the 26.8.17 after multiple emails about an item that was supposed to be 4-6 days they finally indicated it had been shipped (10 weeks later). After a couple of weeks tracking indicated it had arrived in Australia but after multiple emails to bidz when it didn't turn up they asked me to submit a lost merchandise claim.
4 emails and weeks since there is no response from the customer service team only automated 'ticket' numbers for my emails.