B&H gets me my stuff Next Day via UPS, a real delivery company who actually rings my bell! When I order from that other place whose name starts with an A & ends with a Z, it's always delayed, the deli... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
SHopping at B&H is always quick and easy. Product desriptions and photos are clear and informative. User ratings and comments are helpful, and check out is a breeze. Selections are very good to overwh... See more
PayBoo Card. Very easy to place order and navigate website. Have used B&H for decades. Never had an issue. I once bought an expensive camera through them that had a transient problem. The manufactur... See more
I have made B&H Photo-Video my go to online shop whenever I need to order anything for my art business. They have excellent pricing, high quality products, and fast shipping. I am always impressed and... See more
Company details
Information provided by various external sources
Shop Digital Cameras, 35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL, Mino
Written by the company
Contact info
420 9th Ave, 10001, New York
- 877-619-4907
- cs@bandh.com
- www.bhphotovideo.com
4.9
Excellent
331K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In Stock & Expedited
B&H had items in stock and shipped quicker than other online stores I checked. Thank you!
31 August 2026
Has what I need and fast
Has what I need, and fast
The B&H website is clear and easy to use. I always get fast shipping service, which I appreciate.
31 August 2026
B&H: best place to shop for photo/video gear
B&H is by far the best place to shop for photo and video gear. They make it easy to find what you want, and they show you all the accessories you might need. There's lots of educational info on their site; plus, you can always contact them for expert advice. Prices are great, too.
31 August 2026
You're The Best!
You always come through when I have audio, video, and technology needs. You've got great prices, incredible customer service, and your shipping of in-stock items is beyond comparison to any other company. Keep up the great work! Love you "guys!" -Mike U.
31 August 2026
Fast and professional
31 August 2026
Excellent Customer Service AI was Right on!
Excellent! I kid you not, artificial intelligence app suggested I call B&H and I’m so glad I did. I spoke to a wonderful man who shares my appreciation of the Film “high anxiety”, I was having some anxiety …. which is why I asked AI for help on how to order what I needed and thank goodness I was referred to B&H! Instead of more anxiety, I have what I need thanks to Excellent Customer Service! Thank you H!
30 August 2026
Unprompted review
Easy to navigate and good feedback from…
Easy to navigate and good feedback from reviewers. Love the overnight delivery. As a LONG time B&H customer, it doesn't get any better.
31 August 2026
love the quick shipping!!
love the quick shipping!!! also the return policy. I know I will love the lens, but always good to know that is an option.
31 August 2026
B&H Comes through again
With my profile, I was able to make a in 90 seconds. No hassle, no fuss. Simple, and they always have what is needed in a timely fashion!
31 August 2026
Always easy to shop B&H.
31 August 2026
Always excellent
Always excellent. Been a customer for decades and never have an issue!
31 August 2026
Weird, never happened before
Yesterday I was on the site, making multiple searches very quickly — and all of a sudden the site blocked me. This has never happened before. For the next several hours I would occasionally try the site again but would again be blocked. This morning I logged on and checked out with what was already in my cart, not attempting to search for more items.
31 August 2026
Reply from B&H Photo-Video
Hello Jonathan. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Making multiple searches too quickly may trigger the B&H website bot prevention feature and would cause a temporary block. We appreciate your input and your feedback will be shared with our Web Experience Team. ~Geoffrey Ngai / B&H Photo-Video
Always great to deal with and ordering…
Always great to deal with and ordering very easy
31 August 2026
items are in stock
items are in stock, site navigation and order placing is easy, delivery is excellent.
31 August 2026
The interface interaction is great
The interface interaction is great. Really, is very easy and fast. Also I found what I was looking for. Good brands. For example, is better than Adorama and other stores.
31 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.