Bewley Homes Reviews 

321
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for being exceptionally helpful, professional, and friendly, often going above and beyond. Many people highlight the excellent service, noting that interactions are a pleasure and aftercare is responsive. Additionally, consumers appreciate the well-managed developments and the thoughtful, idyllic locations. However, some customers also noted concerns regarding the quality of homes, citing issues like shoddy workmanship, poorly fitting doors, and crumbling roads. A few other people also felt that after-sales service was inconsistent, with reports of poor communication and unresolved snagging lists once the sale was complete.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as a pleasure to deal with and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers highly recommending the product and... See more

Location

Clients share positive opinions on location, with many expressing satisfaction with developments like... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now been working on Bewley sites for many years and are currently working on a Bewley Homes site in Bishops Green. The site is very well organised by the team of Rick & George with weekly meeti... See more

Company replied

Rated 5 out of 5 stars

Bewley homes were a pleasure to deal with. Their sales team were helpful, informative and always went the extra mile if any issues arose. Particular praise to Danielle and Clint at Kings Water. Their... See more

Company replied

Rated 5 out of 5 stars

Worked alongside Bewley for over 10 years now and consistently had positive experiences dealing with the site teams. The Bishops Green project is well managed and both Rick & George are approachable a... See more

Company replied

Rated 5 out of 5 stars

I've worked with Rick H (Senior Site Manager) on a number of sites, over a number of years and he's been a pleasure to work with. He's always been helpful and supportive and strives for excellence a... See more

Company replied


Company details

  1. Home Builder

Information provided by various external sources

Welcome to Bewley Homes  


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

321 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(321)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bewley are receptive

Bewley are receptive, understanding and easy to deal with. Debbie Williams is knowledgeable and always reachable. I would not hesitate to recommend

31 October 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your kind feedback! We’re delighted to hear that your experience with Bewley Homes has been so positive. Debbie Williams will be thrilled to know that her knowledge and support made such a difference.

We truly appreciate your recommendation and are pleased we could make the process smooth and easy for you.

Rated 5 out of 5 stars

Would highly recommend! 5*+

Absolutely fabulous company with stunning developments. The sales teams go above and beyond. I wouldn't hesitate to recommend a Bewley Home.

31 October 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for your wonderful feedback! We’re thrilled to hear you love our developments and that our sales team went above and beyond to support you. Your recommendation means a great deal to us, and we’re delighted you had such a positive experience with Bewley Homes.

Rated 5 out of 5 stars

Bewley have always been a fab company

Bewley have always been a fab company, their build quality & attention to detail really shows they care about their customers!

30 October 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for your kind words! We’re delighted to hear that our build quality and attention to detail have made such a positive impression. It’s wonderful to know our care for our customers comes through, and we truly appreciate your support.

Rated 5 out of 5 stars

The product that Bewley deliver is…

The product that Bewley deliver is fabulous with a wonderful engaging sales team it was a pleasure to speak to them.

29 October 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share your kind words. We’re so pleased you had such a positive experience with our sales team and that our homes stood out to you. Delivering a high-quality product and a personal, friendly service is something we care deeply about, so it’s wonderful to hear this reflected in your feedback.

best wishes,
Bewley Homes

Rated 5 out of 5 stars

Really lovely development and super…

Really lovely development and super friendly staff. Thank you to Emma who really worked hard for us to get the purchase agreed but we just couldn't make it work. We hope to buy in the future when the stars align.

1 October 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your lovely review and kind words about our development and team. We’re delighted to hear that you had such a positive experience with Emma, she’ll be so pleased to know her efforts were appreciated.

We completely understand that sometimes the timing just isn’t quite right, but we truly hope the stars align soon and that we have the pleasure of welcoming you to a Bewley home in the future.

Wishing you all the very best until then,

Bewley Homes

Rated 5 out of 5 stars

Beautiful Bewley at Kings Water, Ashton Keynes

Bewley Homes are truly a fantastic company to deal with - from their idyllic location at Kings Water in Ashton Keynes on the edge of the Cotswolds - to the professional sales team of Danielle and Clint who are the most engaging, experienced and informative team members.
The layout of the properties is well planned, beautifully designed and they have thought of everything - topped off with fabulous views and a gated community … what’s not to love?

28 October 2025
Unprompted review
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Reply from Bewley Homes

What a pleasure to read your lovely review, thank you for taking the time to share your experience. It’s wonderful to hear your appreciation for the design and layout of our homes at King's Water.

Danielle and Clint will be delighted to know they helped make your visit such a positive one. They both take great pride in ensuring every customer feels confident and well looked after.

Your feedback truly means a lot to us.

Thank you,

Bewley Homes

Rated 5 out of 5 stars

Excellent advice, knowledge and support.

On site staff were very helpful and informative. From our first we are just looking until well after we moved in. Nothing was too much trouble. Fast responses, clear advice and reassuring conversations .

20 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience with our team, from your first visit right through to settling into your new home. Our aim is always to provide clear advice, prompt support, and a smooth journey for all our customers, so it’s great to know we achieved that for you. Wishing you many happy years in your new Bewley home!

kind regards,
Bewley Homes

Rated 5 out of 5 stars

We are very happy with our new home

We are very happy with our new home. The house seems to be well built with quality finishes. Post moving in the service from Bewley has been very good, with some lovely unexpected things like the hamper and some lovely flowers delivered to us. A couple of snagging things remain to be fixed but overall everything is good.

3 October 2025
Unprompted review
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Reply from Bewley Homes

Dear Hilary,

Thank you so much for your lovely review. We’re delighted to hear that you’re happy with your new home and that the quality and finishing touches have met your expectations. It’s also wonderful to know you enjoyed the hamper and flowers — we love welcoming our customers in a special way.

We appreciate your patience as we complete the remaining snagging items and are pleased that, overall, everything has been a positive experience. Wishing you many happy years in your new Bewley home.

Warm regards,
The Bewley Homes Team

Rated 5 out of 5 stars

Our experience has been brilliant so…

Our experience has been brilliant so far, all our thanks to Aly at Monarch Grove for answering all of our (many) questions, and being so helpful throughout. When we had queries or wanted to make some last minute adjustments nothing was ever to much bother. Aly is a credit to Bewley for his fantastic customer service and we hope he gets recognition for his hard work. Sarah & Hayden

14 September 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience at Monarch's Grove has been so positive. Aly will be thrilled to know his support made such a difference and helped make the process enjoyable for you. We’re proud to have a team that truly goes the extra mile for our customers. Wishing you all the very best as you settle into your new home, and thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Caroline & Roisin at willow fields

Caroline & Roisin at willow fields, have been so welcoming, respond so quickly and will do anything to help, can’t recommend them enough!

All the best Aaron & Leah

8 September 2025
Unprompted review
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Reply from Bewley Homes

Dear Aaron and Leah, thank you for your positive review about your experience at Willow Fields with Caroline and Roisin. They will be delighted that you are pleased with your Bewley experience. Please don't hesitate to get in touch if you have any further queries. Many thanks, Bewley Homes

Rated 5 out of 5 stars

The process was made easier by…

The process was made easier by considerate & helpful staff. Any small snags were dealt with promptly & in good humour, nothing was too much trouble. The house is well designed, light & airy with some good design features. We cannot fault it.

29 July 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to give us your positive feedback! We really appreciate your kind words. We wish you a warm welcome and many happy memories in t your new home. Thank you again for choosing Bewley Homes.

Rated 1 out of 5 stars

We purchased an apartment from Bewley…

We purchased an apartment from Bewley Homes. It has been nothing but trouble from the start, when Bewley refused to complete the snagging list. Still finding things wrong that Bewley created due to shoddy workmanship!

5 December 2024
Unprompted review
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Reply from Bewley Homes

Good afternoon Sandra. We are sorry to hear that you have been experiencing problems. We would be delighted to discuss this with you further. Please could you send your contact details to sales@bewley.co.uk and we will contact you directly to discuss. We look forward to hearing from you.

Rated 5 out of 5 stars

Great service - highly recommend

So far, our experience with Bewley Homes at The Oaks at Willow Fields in Alfold has been brilliant. As first-time buyers, we’ve felt completely supported throughout the process. Roisin and Caroline have been incredibly friendly, helpful, and willing to go the extra mile to ensure we have everything we need – and always with a smile, making the process smooth and enjoyable. The level of service we’ve received really stands out compared to other developers we previously contacted. Thank you!

23 August 2025
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Reply from Bewley Homes

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience at The Oaks at Willow Fields has been so positive, especially as first-time buyers. Roisin and Caroline will be thrilled to know their support made such a difference and helped make the process enjoyable for you. We’re proud to have a team that truly goes the extra mile for our customers. Wishing you all the very best as you settle into your new home, and thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Excellent

Excellent, personable, friendly sales team who helped me in every step of the way purchasing my new home on my own.
Excellent site team making sure every part of the build of the house was top quality.
The location of King’s Water and attention to detail of house positions means that houses are not over looked, they are spaced into clusters so that it is easy to make friends and build communities.

13 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share such a lovely review. We’re so pleased to hear that both our sales and site teams were able to support you throughout your homebuying journey and ensure your new home met the highest standards. It’s wonderful to know you’re enjoying the thoughtful design and community feel at King’s Water – creating welcoming neighborhoods is something we truly value. We wish you every happiness in your new home and thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Kings Water a beautiful site and fantastic sales advisor

What a wonderful experience we had when recently visiting the King’s Water sales office in Ashton Keynes, my partner and I are looking to downsize and went in on the off chance, and what a beautiful site! We were greeted by a remarkable young man called Clint who is apart of the sales team, he was visibly busy on our arrival as had a meeting taking place as well as the phone ringing in the background, however he still found time to give us a wonderful detailed overview of the site and show us the showhome which is a home of dreams! We had a look at a finished 3 bed which had been built, we had such a great experience, he was very polite, calm and explained the site so well, it was a refreshing approach to selling! Wonderful representation of the company and he deserves a pay rise! Site is stunning and the homes by the lakes will be special, we would highly recommend and will be back when the site advances further, we have our eye on a bungalow by the lakes.

4 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for sharing your wonderful experience at King’s Water. We’re delighted to hear that you were impressed with the development and that Clint made such a positive impact during your visit. His professionalism, knowledge, and welcoming approach truly reflect the values we strive for at Bewley Homes, and we’ll be sure to pass on your kind words to him. It’s fantastic to know you enjoyed exploring the homes and that you’re considering one of our bungalows by the lakes. We look forward to welcoming you back as the site progresses and helping you find the perfect new home.

Rated 5 out of 5 stars

I visited Bewley Homes’ new development…

I visited Bewley Homes’ new development at Alford in Surrey and was shown around by a lovely lady named Roshein. She was incredibly welcoming, knowledgeable and took the time to answer all my questions thoroughly. Roshein made the whole experience feel relaxed and informative, giving me a clear picture of what the development has to offer. The homes themselves are beautifully designed with great attention to detail. Overall, a fantastic visit – I left feeling very impressed. Thank you, Roshein, for such a warm and helpful introduction to the site!

2 August 2025
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Reply from Bewley Homes

Thank you for your wonderful feedback. We’re so pleased to hear that your visit to our Alfold development was such a positive experience. Roisin will be delighted to know that her warm welcome, knowledge, and support made such an impression. We’re also glad you enjoyed seeing the homes and the attention to detail that goes into each one. We truly appreciate your kind words and hope to welcome you back again soon.

Rated 4 out of 5 stars

Fantastic Sales team

Our experience with Bewley has been great and mostly due to the wonderful Aly in the Monarchs Grove sales team. His level of knowledge and attention to detail has been impressive, giving us reassurance that all requests/ extras have been delivered to perfection. Buying a new home is such a personal experience and you need individuals like Aly to help enjoy the process. Thank you for being amazing!

1 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you for sharing your experience at Monarchs Grove. We’re delighted to hear that Aly has been such a great support throughout your homebuying journey. His knowledge, attention to detail, and commitment to ensuring every request is taken care of truly reflect the service we aim to provide. Buying a new home is indeed a very personal experience, and it’s wonderful to know Aly made it such an enjoyable one for you. We’ll be sure to pass on your kind words to him – thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Willow Fields, Alfold

We had excellent experience with the sales team in Willow Fields, Alfold. Special thanks to Caroline who went above and beyond, provided us with excellent customer service, very kind and professional.

20 July 2025
Unprompted review
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Reply from Bewley Homes

We had excellent experience with the sales team in Willow Fields, Alfold. Special thanks to Caroline who went above and beyond, provided us with excellent customer service, very kind and professional.

Rated 5 out of 5 stars

Excellent sales team

So far our experience with Bewley Homes has been excellent - we were initially shown around properties by Roisin who was very friendly and knowledgeable. Whilst the sale has been progressing we have been supported throughout by Aly who has been simply excellent- keeping us updated on the build progress, calming our various anxieties and really stepping up to get the sale through to exchange. So far we've been extremely pleased with the service provided. (Monarch's Grove, Deepcut). We have now moved in and are delighted with our new home. Special praise goes to Rick (site manager) who has been excellent at helping us with sorting out any small issues we have encountered since moving in. He again has made the experience a very positive one. Thank you to all at Bewley.

24 July 2025
Unprompted review
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Reply from Bewley Homes

Thank you for sharing your experience at Monarch’s Grove. We’re delighted to hear that both Roisin and Aly have provided such excellent support, from your first visit through to exchange. It’s wonderful to know you’ve felt reassured and well looked after throughout the process.

Rated 5 out of 5 stars

Bewley Homes in Calne (Alexandra Gate)…

Bewley Homes in Calne (Alexandra Gate) have been exceptional. Even though our purchase of a property at this development wasn't successful the care, attention and transparency was incredible. Cherie-Anna and the team at this office truly go above and beyond. I want to thank them for all the time and effort they put into helping us. Hoping that maybe the development in Holt will be our next home.

24 July 2025
Unprompted review
Bewley Homes logo

Reply from Bewley Homes

Thank you for your lovely feedback. We’re so pleased to hear that Cheri-Anne and the team at Alexandra Gate provided such caring and transparent support, even though this purchase didn’t go ahead. We truly appreciate your kind words and hope to welcome you to a Bewley home in Holt soon.

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