Worst place ever. Won $1700 requested withdrawal so they banned me and couldn't tell me anything as to why except negative verification checks & yet i supplied all they asked for including, 2 lots of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spinning wheel opens during game play at poker table, close button changes to call/reraise. Purpose designed theft and sabotage leading to fruitless hours in chat. STRAIGHT THEFT WITHOUT REFUND!!! 5E... See more
Worst company of all. I tried to sign in to my account and it said I can't. I contacted their iseless live support. I told them everything they want , phone number last deposit last withdraw, last dig... See more
First time downloading a gambling app and registered, deposited only £25.00, came to the ID confirmation which I did with my passport and a selfie photo, went to log in and was informed my account is... See more
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I offered 1 star..
I offered 1 star... should be zero.
I deposited a small sum of money with Bet365 after opening my account. I attempted to place my first bet... they immediately closed my account and told me, via email, I cannot utilise their services.
I had a glitch that set my daily limit…
I had a glitch that set my daily limit to 4 hours a day and no one could help me I was on customer service every day 5 times a day trying to get help , worst part I would be in the middle of a bonus round finally and it would put a reminder to scree the game up and then 2 times it just stopped working and nothing was credited to me I lost thousands because of this I only won a handful of times its like they do it on purpose... Oh then they gave me a phyc evaluation by a unlicensed person for phycological assistance when all I said was the word negative!! Bad word I guess it's almost fraudulent.
Brutal experience
Brutal experience. Opened account, made a deposit, clicked on game selection, webpage froze. Contacted customer support, they had me reset password as I could not log in with my password even though just created account. Once reset login , nothing worked and was frozen, back and forth , for an hour , clear cookies etc, all useless, ..... had to give up and ask to withdraw my money back. Customer service said it would be sent within an hour, but after it didn't arrive, had to contact customer desk again , and they said my withdrawal request was flagged for review and it would take 48 hours before I get any reply....Brutal, brutal, brutal, what a terrible experience, spent 3 hours in total time waisted on this sportsbook, STAY AWAY, AVOID A HEADACHE.
Absolutely the worst online casino…
Absolutely the worst online casino ever! Most Indian owned casinos make it extremely hard to win not alone break even.for example I deposited $100 on slot, played 40 cent a spin and would you know I never saw a feature,bonus or scatter??? Wtf for every 40 cent I would win 10cent after maybe 10 in between spins. This isn't fair gaming, it's robbery.
Stay away from the online casino, especially slots.
Do yourself a favour and stay away from this casino especially if you’re playing slots. You won’t win more then what you put into this casino, you might win alittle then they will take it all back guarantee. If you spend a lot of money here they will give you a 25 dollar casino bonus credit, you will win a little then they will take it all back again just before your play through is done. Don’t believe me? Try it for yourself and enjoy losing your hard earn money. You will barely I mean barely get a bonus rounds, and if you do, they’re so low pay it’s literally laughable of how much a joke this casino is compare to other online casinos. I’ve been playing with them for awhile now. You’ll see a pattern if you play enough slots to pick up on it. I am fed up with these scum bags, by far the worst I’ve played on. Stick to betting with bet365 that’s it! And I’ve heard stories about them not even being fair with winnings either. If you decide to play here I recommend recording all your gameplays so you have proof of them manipulating the slot rtp which clearly doesn’t exist here. Needs to be investigated and people need to come together to stop this fraud that they are doing. Completely unfair behaviour. They need a lawsuit and I don’t believe they are regulated. Completely bs. Share your experience and hopefully gambling commissions will crack down on this bs. Put a stop to this unfairness .
Gross how greedy you dirts are
Gross how greedy you dirts are. Rip of site.
They stole restricted my account and didn't allow me to withdraw my money.
I deposited money into my account, but shortly after, restrictions were placed on my account, preventing me from withdrawing the money. I contacted customer support and spent the entire day going back and forth with them, trying to resolve the issue and recover my money, but they never provided a solution.
In my opinion, this is nothing less than theft.
This casino is a scam stay away if you…
This casino is a scam stay away if you value money 250 dollars and they took it all back.if they say the games arent rigged thats bs..everytime you do win they are waiting for you to get back just so they can get those winnings back and then some.
SCAM
I been on this site a while now takes thousands off you and pays nothing back.
I thought this site would be fair on pay outs,but no,so if you want to lose lots of money then carry on playing
It’s a very good app the one thing I…
It’s a very good app the one thing I can’t be having is regular messages ie your frequently betting and time spent on said app is above normal..Now that is funny..I can bet as much as I want and spend as much time as I choose doing what I enjoy..The irony is I set a monthly deposit limit because they insisted I do..Their not even my main betting platform probably 3 rd or 4th…
I opened an account and placed a £10…
I opened an account and placed a £10 bet in order to get £30 in free bets. The next time I tried to login my account was closed permanently. Online chat agent won’t tell me why. Don’t trust these scammers!
Legit na legit🥰
To Whom It May Concern,I am writing to…
To Whom It May Concern,I am writing to express my absolute frustration and deep disappointment with Bet365’s registration process and appalling customer service.I attempted to create a brand new account from Toronto, Ontario. I have NEVER owned a Bet365 account before. To ensure compliance and verify my identity immediately, I provided my official Ontario Driver’s License. Despite having zero issues with my identity, address, or legal eligibility, your automated system blocked my registration, claiming I already had an account.To make matters worse, your support agent "Jake S" sent a completely unhelpful, generic template email stating my account was closed permanently, without providing a single reason or offering any human intervention to investigate the error.As a legally resident in Ontario who provided valid government-issued ID, being treated like a fraudster by an automated bot with zero explanation or resolution is completely unacceptable. If your system cannot differentiate between a new legitimate customer and a duplicate account, and your support team refuses to actually look into it, then your service is broken.I will be taking my business to your competitors who actually value real customers and respect Ontario's gaming regulations. This is hands down the worst onboarding experience I have ever encountered.Disgusted
Be blocked from this site for years &…
Be blocked from this site for years & never told the reason why lol I contacted customer service on many occasions absolutely useless , I got the same crap every time ! It a management decision & can’t be reversed still not told a reason give your head a wobble 365
Won a bet - so they closed my account and kept the winnings
Won a bet - they closed my account and won't transfer my balance - why? because I complained and waited 40 minutes on a chat without response, and because I used their safer gambling tools to block the casino side of their website. Taking legal action Tuesday.
Terrible company
After being with this company for many years they decide to just cancel our accounts as we are married and live together. Appears you can’t have separate accounts at the same address. We need to divorce and live separately- absolute nonsense!!
i left the site just to leave a review…
i left the site just to leave a review the website fkng sucks ur telling me i cant copy and paste any info ???????? and the ui sucks cant even open tabs to a new window u have tom open it then dupliicate why are they trying to make things difficult .
When you find the winning strategy
Once you start to win, they ban you.
What a scummy company.
Immediately closed my account
First attempt to bet so I opened an account and even before I could login it was closed. No explanation, no ability to reopen, and apparently no ability to have my data removed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
