bet365 Reviews 

6,942
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

First time downloading a gambling app and registered, deposited only £25.00, came to the ID confirmation which I did with my passport and a selfie photo, went to log in and was informed my account is... See more

Rated 2 out of 5 stars

If I’d known about Gamblrado sooner, I never would have deposited any money here in the first place! Bet365 may be a big company, but unfortunately that means absolutely nothing! For one thing, they d... See more

Rated 1 out of 5 stars

They paused my e transfer which costed A $400 win and then I ended up losing $2300 as I had to deposit from my visa as they are purposely holding e transfers on purpose so you use your credit... See more

Rated 1 out of 5 stars

Well your sit was good at one point but now bet365 has gone down hill very badly I got a bonus 4 times won 8p for 10 spins than £1.29 than I got 88p and fourth bonus I got £3.30 and that was playing... See more


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1.3

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TrustScore 1.5 out of 5

7K reviews

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1.3

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(6,942)

1,250 reviews in the last 12 months

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Rated 1 out of 5 stars

Sends $100 Exclusive Push…

Do not trust bet365. They send misleading, exclusive push notifications directly to your phone. Frankly, it feels intentionally designed to trick people into logging into their app.
​Here is what actually happened:
​The Bait: They sent an exclusive push notification directly to my phone advertising a $100 bonus.
​The Switch: The exact second I logged into the app to claim the offer, it was completely gone.
​The Response: When I contacted customer support, they admitted it was sent to me by "mistake"—and then offered absolutely nothing to make it right. No goodwill credit, no substitute promo, nothing. They just hid behind their terms of service.
​Zero Accountability:
Sending targeted notifications to lure users into opening the app, only to pull a "my bad" and offer zero resolution, is pathetic. I was actually about to deposit funds, place a sports bet, and play some casino games. Then I realized what they had just done. Instead of giving them a dime, I logged into DraftKings and spent my money there instead. I wasn't even planning on gambling until bet365 sent that notification—which is why this feels so calculated.
​To bet365 Management:
Skip the automated bot reply telling me to visit your "Help Center." Have a real management representative look into my account history and reach out directly to handle this professionally.
​If you're going to gamble, stick with platforms like DraftKings, FanDuel, or even Stardust Casino—their customer service is miles better than this.

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Before signing up with Bet365

Before signing up with Bet365, think twice. My experience has been extremely disappointing. When you’re depositing and losing, everything seems fine. But as soon as you win, they seem to look for any excuse not to pay out your winnings.

In my experience, the process became frustrating, with delays and reasons given that made it feel like they were avoiding paying what I had won. Based on what happened to me, I wouldn’t recommend signing up if you’re expecting a fair and straightforward payout process.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I have to say as most casinos go this…

I have to say as most casinos go this is one off the better ones ,i have had. Some good payouts recently within 5 minutes on visa,yes games can be volitile but never play any games for more than ten minutes if you do. They are controlled by algarythums which will fleece you same as any other site

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam 365

Scam 365 ! Casino is terrible, playbook football a total scam , no logic to it , overall one of the biggest crap betting company ever existed. Avoid

31 July 2026
Unprompted review
Rated 1 out of 5 stars

They’ve been robbing me of 700 euros a…

They’ve been robbing me of 700 euros a month for ages, and the games pay out absolutely nothing. But I’m changing tactics: starting next month, I’m going to record my sessions with these thieves and publish them—the RTP on the games at this casino is zero. I’m writing this here so the crooks at bet365 get the message. We say no to thieves; maybe if players start watching you on blogs, you’ll go bankrupt and shut down this dump.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMED ME

BET365 are a bunch of scammers.

Locked me out of my account as soon as I had a winning bet, and now continue to ask me the SAME questions via email to ID myself, after doing so another reply comes from a different staff and process repeats, they do this to avoid ever paying their customers. DO NOT EVER USE BET365

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Just got locked out my account and they…

Just got locked out my account and they took the entire balance and won't give it back until I "log in and and fix it" says their BS ai email replies. As soon as you win a bet, and make money, they will lock you out of your account. DO NOT EVER use or trust Bet365

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Everything was great for month's

Everything was great for month's. Then yesterday my account was completely changed. Can't put any parlay bets together. Only allowed to bet one game at a time. I changed nothing. Contacted Bet365 customer service online. Told me I need to verify. Told them,that was done month's ago. No help,no answers,no change with my issues. Now,I can't even sign in,without receiving a code txt to me,everytime I sign in. Complete joke of a company. No customer service at all. Because they don't care. BEWARE BET365

28 July 2026
Unprompted review
Rated 1 out of 5 stars

I would definitely give 0 stars if I…

I would definitely give 0 stars if I could going to close my account only came back on last week gone worse hardly any bonuses, do not use this site they will just take of you and hardly any promotions like other sites ,stay well clear and look at reviews !!!!

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible site

Terrible site, let's you spend money then tells you they did a credit check on you, and have to limit your account, happy to take your money in the first place, never experienced anything like it.....half the games and site doesn't even work properly!!!!

27 July 2026
Unprompted review
Rated 1 out of 5 stars

I've been a loyal bet365 customer for…

I've been a loyal bet365 customer for years, but my recent experience has been extremely frustrating.
For months I've been dealing with ongoing technical issues, including slots freezing or hesitating during spins, the app taking a long time to load, and other performance problems. I've contacted customer support multiple times, cleared my cache, reinstalled the app, tried different internet connections, and followed every troubleshooting step they suggested. Despite all of that, the problems continue.
Support has been polite, but I keep receiving the same generic responses saying the issue has been passed to the technical team. After all this time, I still don't have a real solution or a clear explanation.
In my personal experience, it also hasn't seemed to matter which slot game I play. While there are occasional wins, I feel like it's nearly impossible to come out ahead over time. That's my experience after playing a wide variety of games.
I expect much better from one of the biggest online betting companies. If you're considering using bet365, be aware that if you run into technical issues, getting them resolved may take much longer than expected.
I hope bet365 takes customer concerns more seriously and improves both the stability of the app and the way ongoing issues are handled.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

By far the worst casino I’ve ever used…

By far the worst casino I’ve ever used I had over 1000 spins on 3 buzzing wilds no bonus, it’ll let you win once and then not bonus again if your lucky and it does, you don’t get back to starting balance I use it everyday same script, no free spins or rewards and doesn’t like to bonus and when it does pointless this has been a test over time, apart from the standard one bonus after hundreds of spins never worth thinking about a withdrawal because it’s always poor I still play to see if I can break the trend I’ll update if 3 buzzing wilds bonuses and give update on how many spins it took were at just over 1100

26 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. No promotions, no rewards, support was slow and useless, and payouts were poor. After years as a regular customer, this company clearly does not value existing players.

26 July 2026
Unprompted review
Rated 1 out of 5 stars

BET365 scammers they will get your information then block

Hey everyone, be careful of this guys I’m just registered then send my DL all information bank account, pictures of my face after they block me with no reason I contact to customer service and get most badly conversation in my life they said we will not be explaining why we did block you , I ask them to delete my information answer was no and I don’t know what is my going to do. Stay away this is scammers 100%

25 July 2026
Unprompted review

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